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Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

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September 24, 2024

Preferred Communication Channels With Brands Among Consumers Worldwide*, June 2024 (% of respondents)

Methodology

Data is from the September 2024 Emarsys report titled "Customer Loyalty Index 2024: Global." 10,041 consumers in Australia, Germany, United Arab Emirates, the UK and the US were surveyed online by Opinion Matters during June 12-17, 2024. Additional research from 2,000 adults ages 18+ was gathered by 3Gem Research and Insights during June 20-24, 2024.