Last month, M&M's launched its first loyalty program, Fun Club, allowing consumers to earn points by completing activities and redeem them for sweepstakes entries or M&M's merchandise.
While loyalty programs are typically associated with high-frequency purchases—like groceries, travel, or restaurants—even low-frequency brands are using loyalty to increase engagement, gather data, and drive sales amid rising competition.
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| Mar 28, 2025
This year, high viewership demonstrates the enduring popularity of the events, name image likeness (NIL) rights are allowing athletes to take part in brand deals, and the women’s league continues to make a bigger splash than in years past.
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| Mar 28, 2025
51% of US adults would prefer not to use AI drive-thrus because they “replace human jobs,” according to a January YouGov survey.
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| Mar 28, 2025
On today’s podcast episode, we discuss what happens when a shelf is empty, how retailers can stay ahead of this, and how signals translate into actionable store-level decisions. Join Senior Director of Podcasts and host Marcus Johnson, Principal Analyst Sky Canaves, Senior Analyst Blake Droesch, and Chief Revenue Officer at Trax David Gottlieb. Listen everywhere and watch on YouTube and Spotify.
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| Mar 28, 2025
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| Mar 28, 2025
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| Mar 28, 2025
Android Auto chases connected car gaming, while Apple CarPlay bets on sports content and simplified interfaces. Both present new advertising opportunities.
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| Mar 28, 2025
61% of US consumers have used AI tools for online shopping: Retailers have a clear opportunity to leverage the technology for more personalized experiences.
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| Mar 28, 2025
As feature parity becomes strategy, Meta chases engagement and relevance.
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| Mar 28, 2025
TikTok Shop expands in Europe as US fate remains uncertain: Launch in France, Germany, and Italy underscores push for growth amid pressure to boost sales.
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| Mar 28, 2025
The EC weighs soft enforcement on Apple and Meta to sidestep tensions with Trump, risking weakened regulatory leverage.
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| Mar 28, 2025
The platform can help the card program better compete with traditional cards from large issuers
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| Mar 28, 2025
Issuers can tap these models to reach a new customer segment and boost their credit card account openings
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| Mar 28, 2025
Eli Lilly adds Alzheimer’s treatments, resources to D2C platform: Lilly is progressing its D2C online offerings even as lawmakers ramp up scrutiny of drugmaker-telehealth partnerships.
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| Mar 28, 2025
Consumers reject AI-written doctor’s notes: Patients' demand for transparent messaging from physicians is a reminder for pharma and healthcare companies to make sure their marketing messages are transparent too.
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| Mar 28, 2025
Government missteps turned into a viral ad for privacy, giving Signal a rare shot at user loyalty in a market crowded by data-hungry giants.
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| Mar 28, 2025
Sluggish spending in February signals a challenging year: Consumers are curbing discretionary spending as sentiment plunges to the lowest level in over two years.
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| Mar 28, 2025
This leaves the BNPL industry back at square one in terms of regulation, creating uncertainty for providers
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| Mar 28, 2025
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| Mar 28, 2025
Source: National Research Group (NRG)
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| Mar 28, 2025
Source: National Research Group (NRG)
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| Mar 28, 2025
Source: National Research Group (NRG)
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| Mar 28, 2025
Source: National Research Group (NRG)
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| Mar 28, 2025
Source: National Research Group (NRG)
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| Mar 28, 2025
Source: National Research Group (NRG)
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| Mar 28, 2025
Source: ĢAV