The super app model captures behavioral, transactional, and loyalty data across multiple verticals—giving advertisers a multidimensional view of consumers. Unlocking this opportunity, however, requires overcoming significant internal challenges. Many multi-industry players still operate in silos, limiting their ability to activate first-party data.
Report
| Apr 15, 2025
You have banking, so that's cash. I can sort of see how maybe you don't need a bank for a checking account. Eleni Digalaki:. I think the more complex your needs, the more difficult it becomes to not have a primary bank relationship.
Audio
| Jul 11, 2023
We believe this will be especially true among cash-based micromerchants, such as food cart operators and kiosk-based or farmers market merchants. Giving their customers additional payment methods—without absorbing hardware costs—could help these businesses attract more customers.
Report
| Mar 27, 2024
They both catered to small, middle-market, and venture-backed firms; both recently sold securities for a loss to raise cash. Los Angeles-based PacWest was quick to distance itself from SVB, saying it was a “well-performing, well-diversified, full-service commercial bank.”.
Article
| Mar 15, 2023
Somebody will step up, some kind of regional sports net bundle, something, because even though those are cash cows for the big teams, they don't want to be left behind either. And right now paying for the MSG app doesn't make... It's like $30 or something. Something is going to have to change on this huge, huge chunk that is not addressed. Marcus Johnson:. Another flag-. Ethan Cramer-Flood:.
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| Feb 16, 2024
Valuable features may include earning cash back in a cardholder’s top spending category or redeeming cash rewards for direct deposit. Rewards will incentivize essential spend. Mastercard partnered with fintech Bilt, for example, on a card that gives cash back for rent payments.
Report
| Mar 10, 2023
It rolled out American Express Global Pay last August so businesses can make domestic and cross-border B2B payments directly from the Amex app. The bank also introduced Amex Business Link last month, a payments ecosystem that lets B2B suppliers accept card and noncard payments from buyers—even internationally.
Article
| Jan 13, 2023
“As it becomes harder to track consumers across apps and online, we’re going to see more emphasis on collecting first-party and zero-party data (information given proactively to brands) from consumers,” said Canaves. And for loyalty programs with mobile aspects, like Starbucks, McDonald’s, and Walmart, it goes even further.
Article
| Feb 21, 2023
These include viewing and canceling subscriptions for services like Netflix and getting cash flow predictions. Gen Zers also want tools to simplify financial planning. They place greater value than older generations on mobile features that could help them pay for higher education, run a business, and retire comfortably. How can banks tailor their financial education strategies for Gen Z?
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| Feb 14, 2024
You can rent the equipment, they have different pricing tiers for the Peloton app, and they're also embarking on some cost saving measures that make a lot of sense like outsourcing the final mile delivery just to protect that bottom line. And while they're still struggling, they are on track to generate positive cash flow by the end of the fiscal year.
Audio
| Feb 21, 2023
Managers can use the Wise app to set spending limits and track expenses on the cards. Wise also started letting US customers send money through links. Customers can transfer money to others without having to get their bank details. Recipients can input their bank details through the link to receive their funds.
Article
| Mar 2, 2023
Consumer banking will evolve from a product-centric model to a customer-centric one over the next few years. This will require significant changes to banks’ apps, pricing structures, and customer service.
Report
| Jun 28, 2024
Companies inside of the ecommerce landscape (such as Chase and PayPal) and outside (including Planet Fitness and Uber) have seen the meteoric rise of retail media and wanted to cash in, Willens said.
Article
| Sep 16, 2024
The app has become a go-to for sharing articles and engaging with readers. It is catering to those users, by promoting posts and videos in its “LinkedIn News” feed, for example. Still, many journalists can’t fully quit Twitter, mainly because they’ve spent years building their presence on the platform and there is no exact replacement. New apps like Post, however, are vying to change that.
Report
| Apr 10, 2023
I thought it shifted over more to stories, but that does seem to be the cash cow feed at least for now. Minda, what's the main thing you are watching for Instagram? Minda Smiley:. I think one thing I'm going to be paying attention to is how they approach private messaging, or DMs, this year.
Audio
| Mar 4, 2024
“Little treat” culture has taken over TikTok. The hashtag #littletreat has amassed 41.4 million views, and video after video shows users justifying their small purchases because they “deserve a little treat.” But little treats can add up. So Gen Z and millennial consumers are using rewards apps to pay for their little luxuries, according to Wes Schroll, CEO of the rewards app Fetch.
Article
| Sep 1, 2023
You mean like you put your money on Square Cash or Venmo? Rob Rubin:. Or you pay people through Zelle or you pay people through more direct channels and you're not writing cheques as much anymore and I'm just thinking about Gen Z. I'm a Boomer, I write cheques. Tyler Brown:. Your P2P app becomes your bank. Rob Rubin:. Yeah. Tiffani Montez:. It's no longer the Boomer Bank anymore. Rob Rubin:. No.
Audio
| Apr 17, 2023
Open banking-powered models let them use new metrics—like bill payments and cash flow—as inputs. Fintechs, including Petal and TomoCredit, are building names for themselves by using their own alternative models to issue credit cards, along with issuers like JPMorgan Chase and Wells Fargo and giant credit reporting agencies like Experian.
Report
| Aug 4, 2023
That same year, Apple Pay Cash (later renamed Apple Cash) brought peer-to-peer functionality to Wallet. This dual functionality has propelled adoption: We expect 45.8% of iOS users will transact with Apple Pay in 2023. This has helped Apple Pay rocket past Google Pay as the most used digital wallet in the US.
Report
| Jun 7, 2023
Acorns acquired the youth-focused bank app to enter the European market and address customers’ full financial life cycles.
Article
| Apr 4, 2023
Facebook, Instagram, and WhatsApp users can now access Meta AI via the search bar in each app. Meta AI is a chatbot, not a search engine, but it does integrate results from Google and Bing. Although some users have expressed annoyance at the change, its prominent placement in established apps could help promote acceptance of genAI in search.
Report
| Jun 26, 2024
One of the things that was interesting that we did is we looked at the mobile apps of the big banks and we looked at the mobile apps of some of these direct banks like Chime for example. And what we found is the mobile apps on the big banks were significantly better and more sophisticated than the apps from these direct banks, but the direct banks, they build everything around that value prop.
Audio
| Nov 14, 2023
As CTV operating system providers like Roku and Google race to integrate shopping into TV ad formats, Amazon may have an edge thanks to built-in Alexa and a seamless transition to product pages on the Amazon app. Fire TV also propels Amazon’s gaming ambitions. Amazon has integrated its cloud gaming platform Luna as an app within Fire TV, which could boost anemic subscription monetization.
Report
| Aug 14, 2023
And will people start consuming media on Grubhub or on Wonder's own app? Does Wonder have an app? Rachel Wolff:. Probably. Sky Canaves:. They do. And then I'm also wondering about the Blue Apron part. That's another brand of the 2010s, I think that's kind of past its heyday. And how do you get people to come back to meal kits or restart growth in that sector? Sara Lebow:.
Audio
| Mar 26, 2025
Shoppers can add products from multiple brands into one shopping cart and check out without leaving the app or using a pop-up browser. Live shopping is TikTok Shop’s crown jewel. Livestream commerce is a massive business in TikTok parent ByteDance’s home country of China, where consumers spend hours watching shoppable live videos hosted by celebrities and influencers.
Report
| Jun 7, 2023