A lot happens in a week, so every Friday we're going to analyze all the new data and provide you with some of the key takeaways. Welcome to the Friday 5.
This week, price comparisons drive online shopping, consumers consider their grocery necessities, and retail media proves its effectiveness to consumer packaged goods (CPG) brands.
Article
| Feb 7, 2025
This includes loyalty programs that demonstrate actual value to cost-conscious customers, along with frictionless order fulfillment from multiple point-of-sale (POS) destinations. Restaurants should also make data-driven decisions regarding the development and marketing of menu items. Despite years of investments, utilizing data remains a challenge for the industry.
Report
| Apr 24, 2024
Our annual report on ecommerce in Canada highlights our most recent forecasts for all flavors of retail, including brick-and-mortar, digital buying, and mobile commerce.
Report
| Aug 9, 2024
The retailer also plans to add 27 small sortable fulfillment centers to its existing 109 facilities, and 16 large nonsortable fulfillment centers beyond the 116 it currently operates. Meanwhile, Walmart announced plans to open its fifth “next-generation” fulfillment center in Stockton, California, in 2026.
Article
| Oct 16, 2023
Retail returns will top $1 trillion in 2025: But growth will slow as retailers impose stricter policies, albeit at the risk of hurting sales.
Article
| Jan 10, 2025
The year is nearly halfway over. As we prepare for H2, our analysts have been hard at work debating some very specific—and potentially unlikely—predictions that could play out in the coming months. Everything from retail media standardization to drone delivery to AI partnerships is at play over the rest of 2024. Here are some of our analysts' hottest takes.
Article
| Jun 20, 2024
Category: Best fulfillment experience. Winner: Amazon. Why: “[Amazon] still has the fastest shipping times,” Droesch said. New features like paying Prime members $10 to pick up their packages at a local Whole Foods Market, Amazon Fresh, or Kohl’s store will help Amazon make inroads into the click-and-collect space.
Article
| May 25, 2023
In part two of this two-part podcast episode, we discuss some more predictions for 2024 that are too specific to be 100% certain about but could still come true, including: what happens next when measuring retail media, Starbuck's drone delivery pilot, and how the publisher/AI relationship will play out. Tune in to the discussion with our vice presidents of content Suzy Davidkhanian and Paul Verna and analyst Max Willens.
Audio
| Jun 18, 2024
Since the pandemic, online ordering and delivery have become table stakes for the grocery industry. Retailers like Albertsons have begun to develop tools and capabilities that provide added value for customers, focusing on creating a more convenient experience.
“Consumers think about food 226 times a day, that’s a lot of cognitive load,” said Jill Pavlovich, senior vice president of digital shopping experiences at Albertsons Cos. “So we want to take the experience from a transactional one to a helpful set of tools that can help people manage this.”
Albertsons leveraged customer data to identify areas for improvement across its website and mobile app.
Article
| Jun 17, 2024
India will be a focus market for fashion brands in 2025: They’re counting on the country’s growing affluent population to offset weakness in China.
Article
| Dec 2, 2024
That’s one reason why Amazon and Walmart are ramping up their efforts to speed up last-mile fulfillment; Amazon noted that it sees an increase in sales, order frequency, and the types of items purchased in areas where it offers faster delivery.
Article
| Nov 6, 2023
Consumers are constantly discovering new products, but actually getting them to buy is a different story. Advertisers must ensure product information is accessible everywhere, as consumers use multiple channels for discovery, research, and purchasing products.
Here are five key stats to know about the shopping journey.
Article
| Jan 23, 2025
Enterprises struggle to integrate AI agents with their existing tools and solutions, with 80% of IT leaders citing data integration as the key challenge.
Article
| Jan 29, 2025
These facilities are a key element to Amazon’s evolving fulfillment strategy, which includes expanding its same-day delivery network and pivoting to a regional model that features eight zones operating mostly independently.
Article
| Nov 9, 2023
Nearly half (48%) of US adults abandoned their online shopping cart at checkout because the extra costs (shipping, tax, fees) were too high, per a February 2024 survey from Baymard.
Article
| Jun 7, 2024
Chart
| Jan 23, 2025
Source: SurveyMonkey; Salsify
Chart
| Jan 23, 2025
Source: SurveyMonkey; Salsify
As Samsung and Google develop mixed-reality glasses, Apple and Meta refine their ecosystems. Cheaper, lighter devices could finally push AR/VR into the mainstream.
Article
| Jan 24, 2025
86% of US adults have used self-checkout, and 70% have used mobile apps for shopping, per a September 2024 study from Morning Consult.
Article
| Jan 8, 2025
In this report, we explore the world’s top region for retail and ecommerce, Asia-Pacific. Read on for a closer look at the markets in China, India, the Philippines, and more.
Report
| Apr 1, 2025
Yeah, I mean if you own all of this entire fulfillment network, then why not use it?
Audio
| Sep 15, 2023
Amid escalating geopolitical tensions and regulatory scrutiny in the US and Western Europe, Chinese ecommerce giants are increasingly turning their focus to Asia-Pacific.
Report
| Oct 16, 2024
All eyes have been on streaming at this year’s upfronts. Sports are moving to digital, new (and old) trends are emerging for ad buying and delivery, and political advertising has been surprisingly quiet. Here are four themes that stood out this upfronts season.
Article
| May 17, 2024
DoorDash’s grocery business is booming, and Instacart is leaning on advertising to tide it over as its delivery volumes are down. Perhaps taking a cue from both, Uber Eats continues to add non-restaurant delivery partners while also building out its advertising platform.
Article
| Aug 16, 2023
Victoria’s Secret, Party City, and Lush Cosmetics are the newest retail partners DoorDash has added to its platform as it expands beyond restaurant delivery to offer customers on-demand delivery for alcohol, grocery, and convenience items.
Article
| Mar 23, 2023