Several global fintechs began using Visa Direct last quarter, including bKash in Bangladesh and GoHenry in the UK. The company also expanded Cybersource, its fraud detection solution, through tie-ups with issuers in Germany and Saudi Arabia. Inflation likely also played a role in Visa’s performance, but to a lesser extent because price increases have cooled in recent months.
Article
| Jan 30, 2023
TikTok Shop in the UK could be an indicator of what to expect in the US. Low sales, as well as consumer complaints about counterfeit goods and poor shipping experiences, have led UK brands and influencers to lose interest in TikTok Shop (despite being offered cash incentives), per the Financial Times.
Report
| Jun 7, 2023
We're in the US next where Amazon is supercharging its FASST offering. Earlier this year, Amazon launched Fire TV channels, its new hub for free ad supported streaming TV. They had some big names to help them with the launch too. Here's Martha Stewart explaining her involvement. Martha Stewart:. But doesn't stop there.
Audio
| Aug 25, 2023
Many consumers in Latin America now start on retailers’ digital properties to research products, find inspiration, and search for deals—a shift also seen in countries like the US, the UK, and France. Mainstream search engines’ dominance is no more.
Article
| Feb 9, 2023
UK-based specialty retailer Veronica Beard ran a dedicated clienteling program last September to support its fall releases. The retailer found that every fourth interaction between an associate and a customer led to a successful sale, resulting in a 35% conversion rate. Of those sales, the majority (87%) were in-store.
Article
| Jul 16, 2024
The UK-based fintech established a presence in India in 2021 but didn’t get in-principle authorization from the Reserve Bank of India (RBI) to issue prepaid cards and digital wallets until this year. With the authorization, it will launch its app alongside domestic and multi-currency cards in 2025. The bigger picture: Revolut is rapidly growing its mix of products and services.
Article
| Sep 17, 2024
Interesting to hear about the loyalty data there, because I know that's something that's certainly big in the UK and maybe Europe. Carina, anything to add on that? Carina Perkins:. Yeah, so one of our big retail media players in the UK is Tesco. It launched Tesco Media Insight in November 2021.
Audio
| Jun 23, 2023
The news: Stripe introduced Tap to Pay on Android for merchants using Stripe Terminal in Australia, Canada, New Zealand, Singapore, the UK, and the US, per TechCrunch. The tech lets merchants accept in-person contactless payments with any Android mobile device that has NFC technology. Compatible payment methods include Google Pay and Visa, Mastercard, and American Express cards.
Article
| Feb 24, 2023
KEY STAT: One-third of UK adults haven’t used AI due to data privacy concerns, per a March 2023 KPMG survey. Only one other factor—a preference for human interaction—was more likely to stop UK adults from using the tech. GDPR fines are increasing—but are they significant enough?
Report
| May 25, 2023
So it's a Great British Bake Off style episode you'll be pleased to learn, or not, but you have no choice. In today's show, our takers or bakers will be cooking up two trends, one social, one creator for 2025. We'll start with the social trend for our mains. Very clever. And then the creator trend as dessert. So social trends is where we begin. These will be our mains dishes.
Audio
| Jan 13, 2025
Amazon has long offered used and refurbished goods on its platform, and secondhand offers appear alongside new options on product pages. More recently, Amazon has been testing the luxury resale waters through partnerships with Rent the Runway and consignment store What Goes Around Comes Around. Walmart is taking a dual-pronged approach.
Report
| Apr 3, 2023
UK referral traffic from TikTok content to retailer websites grew by 378% between January 2022 and May 2023, according to a June 2023 report from Adobe. Getting appy: “Especially in the UK, retailers have digitized their loyalty programs, launching them through apps,” Perkins said.
Article
| Feb 9, 2024
Mobile commerce is increasing in share of total retail sales in both the US and the UK. In the US, mCommerce will make up about 7.5% of US retail sales this year, 7.5%. In the UK, that's about 10 percentage points higher at 17% of total UK retail sales. That's according to our forecast. In both places mobile adoption is definitely growing in double digits in the US, single digits in the UK.
Audio
| Feb 7, 2024
By 2028, more than half (50.2%) of US smartphone users will be proximity mobile payment users, accounting for 132.6 million people, per our March 2024 forecast. 39% of retailers in Australia, North America, and the UK plan to provide more payment options, such as BNPL, to stay competitive in 2024, according to a January 2024 report by Square. The prediction: ”Biometric checkout has a lot of legs.
Article
| Apr 18, 2024
On today’s podcast, we discuss the Ģą˝AV report, 9 Pivotal Shifts in AI, Regulation, and Advertising That Will Change the Business Landscape. Our analysts will compete in the Great Behind The Numbers Take Off – Top Trends edition, borrowing from the television show, The Great British Bake Off. In the Take Off, we will talk in-depth about how retail media, social and AI will undercut traditional search and will governments protect children from digital ad giants. Listen to the conversation with Senior Director of Podcasts and host Marcus Johnson, Senior Analyst Evelyn Mitchell-Wolf, and Analyst Bill Fisher. Listen everywhere and watch on YouTube and Spotify.
Audio
| Jan 6, 2025
So, it seems the next Amazon. It's not. Amazon was just about retail, and now it wants to be a media advertising, a whole shebang. TikTok seems to be going in a similar direction. Obviously, it's a short video platform first, it wants to get into commerce in a big way. How can TikTok position itself? In a market like the UK, I'm thinking, specifically, because it's struggling to get a foothold here.
Audio
| Sep 25, 2023
As the name suggests, one-click checkout allows customers to hit just one button to complete their purchase; it’s offered by retailers including Shopify and Amazon and payment providers like Revolut and PayPal.
Article
| Sep 6, 2023
Klarna launched a suite of retail tools in October including an AI-powered shopping lens, cash-back rewards in the UK, and shoppable videos. And Afterpay partnered with Rokt last week to display targeted offers in Afterpay’s checkout, which can help boost basket sizes. 3. Gift cards will be the second-most popular retail gift category, behind clothing.
Article
| Nov 27, 2023
Amazon was the country’s most popular online retailer starting in 2017—albeit by a razor-thin margin—but its lead lasted through only 2019, according to our inaugural forecast for Amazon in Mexico. It was no match for Mercado Libre’s multibillion-dollar investments. Strategic investments in Mexico give it a competitive edge over Amazon.
Report
| Jul 26, 2023
Quality issues and plagiarism are potential weaknesses of AI, according to 65% of US and UK content and creative professionals in an October 2023 survey by Ascend2 and Canto. Retailers must balance hyper-personalization with privacy. Implement robust data privacy policies. Retailers must keep customer data safe and comply with privacy laws and regulations.
Report
| Mar 4, 2024
Bringing two large (if second-tier, relative to Amazon and Walmart) retail media players to the table will allow Pinterest to offer many smaller advertisers the ability to measure the efficacy of their ad spending. 10% of Pinterest’s advertisers are using its conversion API.
Report
| Sep 8, 2023
Daunt loosely based the revamped program on the membership program at Waterstones, the UK based book chain where he is also CEO. Rewards programs drive results: Inflation has made consumers more cost-conscious, which is why 50% of US consumers say loyalty programs are more important than ever, per LendingTree’s June 2022 survey. Rewards programs drive repeat purchases.
Article
| Feb 21, 2023
UK regulators could force Google to delay Privacy Sandbox: An internal report found that Privacy Sandbox doesn’t hold up to regulatory standards, dealing a blow to its rollout.
Article
| Apr 22, 2024
If we were actually good at using customer data, I'd feel richer than the Googles and Amazons of this world, but we don't live in that world and I think even, no offense to the banking sector out there, but if we were to look at the slight improvements we've done in data sharing over the past few years, at least in the UK and Europe, it's because of open banking, which the Regulator has essentially forced
Audio
| Feb 17, 2023
Interactive displays and activities can incentivize in-store traffic, foster deeper customer relationships, and set brands apart from ecommerce-only brands, particularly Amazon.
Article
| Jan 29, 2024