UK retail sales are performing better than expected, with consumers still spending despite high inflation—but ecommerce will lose further share this year as shoppers continue returning to stores and cut nonessential spending.
Report
| Jul 24, 2023
Walmart dominated the US retail landscape in 2024: The mass merchant’s ability to offer savings and convenience won over shoppers, and its growing ecommerce and advertising businesses are helping it make inroads against Amazon.
Article
| Dec 30, 2024
But shoppers are also seeking loyalty savings in other categories. In France, department stores have the biggest share of loyalty memberships, per Capterra. Apparel and beauty and personal care stores also have significant loyalty membership across the former EU-5. Financial benefits are the priority—but Gen Zers also want experiential rewards.
Report
| Jul 17, 2024
Chart
| Oct 9, 2024
Source: Practical Ecommerce; Charm.io
This was particularly true of beauty products, which young influencers like Evelyn GRWM have been showcasing on their own accounts. Shein and Casetify worked with Gen Alpha influencers, while Claire’s focused on the generation with a new fragrance line. Drunk Elephant made a post about which of its products were safe for children. And Dior even launched a $230 perfume for babies.
Article
| Dec 20, 2024
Duty-free sales in Hainan province, a popular destination for luxury shopping, fell 29.3% YoY in 2024, per Reuters. Similarly, retail sales in Hong Kong fell 7.3% YoY in November, the ninth-straight month of declines, despite a 5.3% YoY increase in the number of visitors from mainland China.
Article
| Jan 3, 2025
Dupe culture goes mainstream: Target and e.l.f. Beauty are among the companies benefiting from Gen Zers’ affinity for cheaper versions of premium products.
Article
| May 20, 2024
Amazon Fresh could get a refresh to conquer the grocery market, Finesse uses AI to reduce fashion waste, and Claire’s leans on content to engage Gen Zalphas. Meanwhile, Macy’s downsizes, e.l.f. Beauty aims to go viral, and Walmart makes strides in media. Here are six retailers that are most likely to makeover, reinvent, go viral, and more, as predicted by our analysts in a recent “Reimagining Retail” podcast episode.
Article
| Jan 25, 2024
With over 34 million members, Sephora’s Beauty Insider loyalty program is generally regarded as one of the best loyalty programs in the US. To keep customers coming back, Sephora is balancing gamified experiences with the classic rewards that it knows customers like.
Here are five tips from Emmy Brown Berlind, senior vice president and general manager of loyalty at Sephora, on how retailers can level up their loyalty programs and deliver a best-in-class experience.
Article
| Oct 20, 2023
Our analysts have already made their big predictions for the year ahead, but the newsletter team has a few more to add to the list. As Amazon hits the gas on grocery, it may use its Amazon Fresh stores for fulfillment. Plus, we think beauty will get personal, Amazon could give digitally native brands a helping hand, and a healing economy could spell trouble for discount stores.
Article
| Jan 5, 2024
According to Piper Sandler’s 45th semi-annual survey of US teen consumers, Gen Z spending was up 2% YoY to $2,419 annually. We dig into some of the key findings from the survey and offer our perspective, including why Ulta Beauty is proof the “lipstick effect” is in full swing and how Amazon can keep up with platforms like TikTok.
Article
| Apr 7, 2023
Consumer spending patterns shifted in 2023: Retailers like Walmart, TJ Maxx, and E.l.f Beauty benefited from consumers growing cost consciousness.
Article
| Dec 19, 2023
“Oܳ-Ǵ-dz’s beauty is its proximity,” said Steve Nicklin, senior vice president of marketing and analytics at the Out of Home Advertising Association (OAAA). “We're also intercepting consumers when they're most likely to act.”
Article
| May 22, 2024
Forty-four percent of US adults plan to spend their normal amount on health and beauty products this year, according to a MetaPack survey. More than two-thirds said they’re not changing their spending on apparel (39%) or on DIY and gardening (34%).
Article
| Feb 27, 2023
“T beauty of a clean room is that it's a privacy-centric way for CVS to share data from its 74 million Extra Care members and for us to share the data from our 498 million users, and end up with a repository of powerful, completely anonymized first-party data,” said Carrie Sweeney, VP of retail at Pinterest. “Tn we can connect our users with targeted ads without sharing any of their personal data, just as CVS can on its website.”
Article
| Mar 11, 2024
In August, brands got physical, with Olipop entering a new stadium, Nordstrom inking a deal with Rihanna, and Walmart growing with nonendemic retail media opportunities. Others took a more digital approach, making shopping more seamless on social media sites and AI-powered search. Here are the moves that made our analysts name eight brands to our unofficial most interesting list in August.
Article
| Aug 30, 2024
Victoria’s Secret, Party City, and Lush Cosmetics are the newest retail partners DoorDash has added to its platform as it expands beyond restaurant delivery to offer customers on-demand delivery for alcohol, grocery, and convenience items.
Article
| Mar 23, 2023
Many shoppers are using ecommerce to purchase new items in traditionally offline categories, like food and beverage. But in-store buying has remained popular in mature ecommerce categories, such as clothing. Social commerce shows its strength in several key categories.
Report
| Nov 6, 2023
Article
| Jan 7, 2025
Chart
| Oct 8, 2024
Source: Pew Research Center
Consumer packaged goods (CPG) brands have attempted to break into D2C ecommerce in recent years, to varying degrees of success. How can they avoid unprofitable strategies and develop a viable D2C ecommerce channel?
Report
| Jun 5, 2023
And so a lot of beauty brands, their measure of success is when a user is on Beauty Talk, I want to be the first three videos that people swipe through versus one that randomly gets a million views. (27:14):. The social media space has been innovated upon and evolving, but something that we've been noticing is how easy it is to buy impressions.
Audio
| Mar 21, 2025
Electronics, toys, appliances, and beauty were also top performers—in part because some shoppers (and retailers) saw an opportunity to get ahead of tariffs that will likely drive up prices in the coming year. Brick-and-mortar loses out: While shoppers were happy to spend online, retailers had a tougher time convincing them to shell out on in-store purchases.
Article
| Dec 3, 2024
Chart
| Aug 1, 2024
Source: ĢAV
Social media users in select countries (US, UK, Australia, France, and Saudi Arabia) trust brands over influencers when it comes to finance, apparel, and skincare, per an October study from Snap Inc. and IPG Magna. Finance is where this trend is most pronounced.
Article
| Mar 27, 2024