蘑菇AV

Amazon鈥檚 genAI push continues with new seller tools: The retailer released Project Amelia, an AI assistant to help sellers with queries and troubleshooting, alongside other features to improve the merchant and customer experience.

It allows non-financial services companies to issue digital or physical payment cards. Non-financial services companies benefit from accessing cloud-based APIs through a single platform. Modern card issuing platforms are normally cloud-based, making them more cost-effective and scalable for clients.

Digital Remittances Continue to Drive Growth. Most adults worldwide use digital payments, the World Bank reports, driving digital remittance transfers to nearly double between 2022 and 2027, per Juniper Research. To keep pace, legacy providers must reinvent their services鈥攈ere鈥檚 how:. New digital markets can enable growth by scale.

Investing in offline commerce. Just as POS hardware providers are embracing online offerings, gateways are looking to blend their online services with offline functionality. Adyen鈥檚 unified commerce segment grew 83% annually in H1 2022, with POS comprising more than half of the volume.

Roblox wants to be an ecommerce platform: After a pilottesting physical goods sales with Walmart and E.l.f. Beauty, the gaming platform sees big potential in online sales.

Gen Z shoppers embrace Temu, Shein, and TikTok Shop: 1 in 4 makes a purchase at a Chinese online marketplace at least once a week, as their array of cheap, trendy goods proves impossible for the price-sensitive cohort to resist.

Inditex bounces back after a rainy summer dented sales growth: The Zara parent reported a strong start to Q3 as shoppers responded positively to its product assortment.

BuzzFeed has created a commerce site for its lifestyle brand, Goodful, while Time has launched a platform for product recommendations and reviews. TikTok鈥檚 Pulse Premiere program offers publishers 50% of ad revenues and a brand safety guarantee.

This year鈥檚 figure is more than double that (up 121.7%), outperforming other digital commerce stars such as smartphone grocery apps (93.4% growth in users in the same timeframe), proximity mobile payments (70.5%), and QR codes (73.0%). (To be fair, the latter two started from a higher base.). Social and retail AR are complementary.

TikTok made updates to Symphony Creative Studio鈥攊ts AI-powered video ad generation tool鈥攁nd commerce-focused AI ad tools for TikTok Shop sellers. Symphony is integrating with Smart+, its AI marketing campaign creator, allowing companies to launch ads directly from the creative studio.

Read our latest report, 鈥淭ikTok Commerce 2023: Should US Brands and Retailers Sign Up for TikTok Shop?鈥�.

Voice commerce. One of the barriers to wider adoption of voice commerce has been the relatively restricted responses that voice assistants such as Alexa can currently deliver. Generative AI could help change that by making automated responses more personable and human-like, potentially elevating the customer experience.

Commerce media also played a significant role in driving growth within paid search and paid social, with formats like Google鈥檚 Performance Max and Meta鈥檚 Advantage Shopping Campaigns+ gaining traction among advertisers.

So quick background, Meta shut down its live commerce features on Facebook and Instagram in late 2022 and early 2023. And this was a big part of its pivot away from features, especially commerce features that it didn't deem as working well enough or bringing in enough revenue because its ad business was suffering at the time.

Regional titans鈥� austerity measures will stunt digital commerce growth. The blistering growth of the pandemic era is already behind Indonesia. Retail ecommerce sales in Indonesia will increase by a solid 14.4% YoY in 2023鈥攑utting the country in seventh place in our global ranking鈥攖o reach $85.16 billion. But that鈥檚 down significantly from the 23.2% growth rate in 2022.

Traditional mediums will take a backseat to digital. Relatively few respondents to our survey had plans for out-of-home, traditional TV, and radio in the next 12 months. That reflects a shift away from traditional media advertising and toward digital formats as consumers in Latin America spend more time online than ever before.

Our take: 鈥淚nstacart's positioning as a commerce intermediary gives it a significant advantage over other retail media competitors: it can combine granular SKU-level purchase data with cross-merchant shopping behavior,鈥� said Sarah Marzano, 蘑菇AV principal analyst.

Many retailers in Latin America like Mercado Libre, Rappi, and even Walmart function not only as commerce players, but as financial institutions as well. As a result, commerce media in Latin America is charting a different course than it has in the US, one that could result in unique opportunities for companies with access not only to shopper habits, but to financial data as well.

Ecommerce sales in India, which is soon expected to become the most populous nation, are growing at one of the fastest rates in the world. But brick-and-mortar will still dominate the retail sector for the foreseeable future鈥攚e estimate that online sales will account for only 10.0% of total retail by 2027.

But most top online retailers will struggle to grow over the short term as economic uncertainty takes a toll on consumers. Product category and digital buyer trends highlight opportunities for growth in digital commerce. Key Question: What鈥檚 the outlook for US retail and ecommerce sales over the next five years?