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This second installment of the 鈥淧ayments Ecosystem鈥� collection unpacks how point-of-sale (POS) hardware, software, and payment gateway services are becoming increasingly intertwined as merchants adapt to economic turmoil and consumer payment changes.

The cohort experiences life through social media and mobile devices. Banks must adapt to win their dollars.

Adoption of digital wallets is approaching critical mass, but they won鈥檛 replace physical wallets anytime soon. However, a super app may be on the horizon, especially if companies can crack the ability to integrate payments with shopping services.

You had e-commerce and mobile internet adoption taking place at the same time, and it was really enabled by these platforms, namely Alibaba and Tencent that created ecosystems, the super apps with payments, mobile payments. And remember in China, credit and debit card adoption or penetration was very low at this time and still continues to be.

But that's really been driven by mobile commerce and how much easier it is becoming to buy things on your phone through apps and mobile payment solutions like Apple Pay. Blake Droesch:.

One year on, we review what we got right, what we sort of called, and what we got horribly wrong.

We capture how payment providers are innovating to meet new preferences and capture this vital volume in four trends

SoftPOS is a form of mPOS that can turn any seller鈥檚 smartphone into a payment terminal.

The Indian payments provider raised $350M for new products to diversify as competition intensifies.

The BNPL provider embarked on a full restructure to regain growth and achieve profitability

Gen Z will represent 20% of the US population in 2023, and nearly 40 million of these Gen Zers are adults. This is the data you need to understand how to reach them鈥攁nd tap their growing buying power.

Amazon takes the bells and whistles out of its brick-and-mortar grocery experience: Amazon Fresh stores will no longer feature Just Walk Out as the retailer focuses on making its stores more inviting.

On today's podcast episode, we discuss the places throughout the purchase funnel where retailers and brands are leaving revenue on the table. Listen to the conversation with our analyst Sara Lebow as she hosts director of Briefings Jeremy Goldman and analyst Sarah Marzano.

Digital wallets will be the only payment type to increase its share of worldwide point-of-sale transaction value between 2023 and 2027, making up 46% of total value by the end of that time period, according to a March 2024 report from Worldpay.

The Web3 opportunity is real, but it鈥檚 tempered by misconceptions and little-understood risks. Financial services providers must first understand what Web3 really means to avoid disintermediation by fintechs and first-mover incumbents.

Gen Z isn鈥檛 taking the same financial services customer journey as older consumers. Our inaugural survey of US banking consumers unveils where the differences lie.

Our seventh annual study reveals which of the 15 biggest US banks lead in mobile app innovation鈥攁 significant factor in attracting mobile-forward Gen Z鈥攂ased on an exclusive survey of which features 1,895 mobile banking users value most.

Mobile P2P payments are reaching market maturity in the US as spending soars, but security challenges threaten to reverse gains. Providers are working to assuage consumer fears while adding a robust array of features to tighten user relationships.

Digital payment methods continue to displace cash and checks in the US payments ecosystem. But after a pandemic-driven crest, growth is moderating amid economic uncertainty, resetting the stakes for share of wallet.

Invigorated travel has reestablished demand for travel credit card perks and benefits. But a recession could reverse gains鈥攔equiring premium card issuers to balance travel offerings with everyday utility. This second annual study reveals which of 10 leading premium travel credit cards are best positioned to attract and engage customers, based on their support of 49 emerging features.