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Forty-nine percent of US and Canadian companies believe their organizations have benefited from faster payments, per an AFP study. That number shoots up to 92% globally. Instant Payouts lets providers offer cheaper instant disbursements. This makes Plaid鈥檚 Transfer product more appealing to businesses, which can help its retention rate and bring in more payments volume.

North of the border, Canadian retailers face their own set of challenges and opportunities. "For retailers in Canada, the necessity is to develop new buy channels and sell channels with domestic partners, as well as with countries with stable trade agreements," said our analyst Paul Briggs.

In addition, TJX reported higher-than-expected Q1 earnings and plans to continue capitalizing on price-sensitive shoppers with another 1,300 new stores in the US, Canada, Europe, and Australia. Listen to the full episode. This was originally featured in the Retail Daily newsletter. For more retail insights, statistics, and trends, subscribe here.

Ecommerce players should prepare for volatility to continue, especially in categories where cost and timing are critical to conversion and customer satisfaction. Retailers that can pivot quickly, diversify fulfillment hubs, or highlight locally made products will be better positioned to absorb shocks.

The survey was conducted in July 2024 across nearly 6,000 respondents from the US, Canada, India, Brazil, Mexico, the UK, France, Italy, Germany, Spain, Australia, and Japan. Coupons over email: Other studies largely support the GetApp findings.

One ecommerce business saw a 25% increase in customer engagement and a 30% reduction in cart abandonment after implementing an AI chatbot. Klarna predicts its AI assistant will drive a $40 million profit improvement in 2024. In its first month, Klarna鈥檚 genAI-powered assistant handled two-thirds of its customer service chats, doing the equivalent work of 700 full-time agents.

The combination of those two factors resulted in 18.9% of new car shoppers taking on a monthly payment north of $1,000 in Q4, an all-time high. Consumers feel squeezed: Those rising costs contribute to a challenging environment since a car is a necessary expense for many consumers.

Retailers like Dollar General, Walmart, and Target are rethinking the self-checkout experience, scaling back on kiosks or removing self-checkout from their locations altogether. But considering 55% of US adults prefer to get through their in-store grocery shopping as fast as possible (according to a November 2023 survey from Kearney) it鈥檚 unlikely self-checkout will be leaving stores anytime soon. Here are five stats on self-checkout, including how and why consumers like to use it, the reason some retailers are pulling back, and what the future holds for the technology.

Consumers鈥� adoption of AI banking chatbots varies by country. Though the US and UK promote their tech-friendly banking environments, the geographically concentrated, Big-Six-focused Canadian market has taken the lead in embracing this much-hyped tech.

The up-and-coming shopping app Temu made waves with its Super Bowl ad debut this year, airing its 30-second spot with a cheery 鈥沦丑辞辫 Like a Billionaire鈥� tagline several times on Fox during and after the broadcast of the big game. Here鈥檚 what you need to know.

Over the past few years, Walmart has opened its marketplace to international merchants from China, Canada, Japan, and the UK, according to our US Retail Ecommerce Marketplaces Forecast 2023 report. Now, the marketplace offers around 400 million SKUs from marketplace sellers, up from 75 million pre-pandemic, per our report.

The market鈥檚 retail media ad spending jumped 45.8% in 2024, according to our data, suggesting a rapid shift toward ecommerce-driven advertising channels. Our take: Brazil鈥檚 prominence in regional ad spending growth is a reminder that advertisers must look beyond established markets to remain competitive.

Among marketing and ecommerce executives in the US and Canada, the percentage of those advertising on TikTok rose 25 points year over year to 68%, per a November 2022 study by Smartly.io and WBR Insights. But only 3% of respondents said it offered the best ROAS. More than one-third selected Instagram, and nearly half chose YouTube. With Shorts, advertisers can tap new ways of working with creators.

Personalized Promotions tools to help advertisers offer discounts in markets including the US, UK, Canada, Australia, France, and Japan. A new bidding feature in Performance+ that lets advertisers maximize the overall value of campaigns, not just clicks or conversions, giving them more control to tailor their strategies.

What retail and ecommerce categories are most exposed to current and proposed tariffs? Most retail sectors will be affected by increased tariffs, but some are more exposed than others, including the following:. Apparel and fashion. In 2024, the EU exported over 鈧�5.0 billion ($5.41 billion) worth of apparel and accessories to the US.

After it debuts in 35 stores this month, the platform will expand across the US and Canada in fiscal 2026. Our take: GenAI enables companies to do more with less鈥攁 crucial advantage at a time when macro uncertainty is making many firms wary of increasing their headcount. As early adopters scale their efforts and share results, momentum will grow鈥攑rompting others to follow out of necessity, not choice.

Tesco鈥檚 newest venture takes aim at Ocado: The UK grocer鈥檚 Transcend Retail Solutions division aims to help international supermarket chains develop their ecommerce operations.

This year, TikTok will pull in 22 times the ad revenues of fellow fast-grower Mercado Libre($1.02 billion), but Latin America鈥檚 largest ecommerce retailer will rapidly ascend the advertising ranks in the coming years. Amazon will get a growth boost from its OTT video service.

Online sales are back in growth in the UK, but the fortunes of key ecommerce retailers have been mixed, with some suffering a greater blow from the cost-of-living crisis than others.

They captured 32% of ecommerce payment value in 2021鈥攙ersus only 9% at the point-of-sale, per the 2022 FIS Global Payments Report. Mobile wallets鈥� share of ecommerce spend is expected to surpass 34.5% by 2025. The demographics: The youngest consumers are driving UK mobile wallet leadership.

Price increases also hit Canada, Portugal, and Argentina. Netflix's ability to implement successive price hikes without significant churn speaks to its strong content slate and entrenched market leadership. However, as competitors like Disney+ and Amazon Prime Video also raise prices, consumer patience may be tested. Engagement drivers: Content and strategy evolution show clear momentum.