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Per a 4A鈥檚 study cited by The Financial Brand, consumers were least receptive to financial institutions鈥� online advertising, at just 12% (by contrast, 49% of consumers were receptive to grocery companies鈥� ads). Seeing already unpopular ads in contexts they find offensive could be the last straw. New threats to banks鈥� brand safety on social media. Influencers are muddying the financial advice waters.

Grocery TV鈥檚 analysis showed a 14% average sales lift for CPG brands using its in-store network. Our take: Smart carts, endless aisle screens, and scan-and-shop tech bring digital ads into physical stores, tapping into the 80% of sales that happen offline.

After ditching its Morrisons More program for a digital scheme in 2021, the supermarket got more than a cart full of feedback from unhappy customers. In response, a popular perk is back: Morrisons Fivers, which lets members redeem points for 拢5 vouchers to spend in-store or online. Sources. Airship. Alvarez & Marsal. Ascend2. Eagle Eye. Econsultancy. Emarsys. FreedomPay. IAG Loyalty. Mando-Connect.

This may help Sezzle expand into new categories where splitting purchases into two payments is more practical than splitting into four payments over six weeks or even longer plans鈥攍ike groceries or monthly subscriptions. Pay-in-2 can lead to more frequent use, growing payments volume and building loyalty among consumers. This should help Sezzle grow income and maintain its profitability path.

Victoria鈥檚 Secret, Party City, and Lush Cosmetics are the newest retail partners DoorDash has added to its platform as it expands beyond restaurant delivery to offer customers on-demand delivery for alcohol, grocery, and convenience items.

Last month, M&M's launched its first loyalty program, Fun Club, allowing consumers to earn points by completing activities and redeem them for sweepstakes entries or M&M's merchandise. While loyalty programs are typically associated with high-frequency purchases鈥攍ike groceries, travel, or restaurants鈥攅ven low-frequency brands are using loyalty to increase engagement, gather data, and drive sales amid rising competition.

Key stat: Among US consumers ages 18 to 44, 53% prefer digital to phone when receiving help with a product- or service-related question, while just 35% of consumers ages 45 to 75 favor digital to phone, per Verint.

And Meta-owned WhatsApp delved deeper into payments: In India, users can now buy groceries within the app and make payments over the country鈥檚 mobile instant payment system. WhatsApp has similar plans for Brazil, although greater regulatory complexities in the country could make expansion difficult. Despite setbacks with its plans for the metaverse, Meta is still committed to developing payments tech.

Digital commerce platforms and traditional POS service providers are becoming more alike. Digital commerce platforms have typically served as the foundations for ecommerce sites and owned digital channels.

Grocery prices are also set to spike. The US is heavily reliant on Mexico for fresh fruit and vegetables, which accounted for $17.3 billion of imports in 2024, per the US Department of Agriculture. The big takeaway: Trump鈥檚 tariffs鈥攚hatever shape they take鈥攚ill drive up retailers鈥� costs and upend consumer spending patterns.

Retail media is taking Latin America鈥檚 digital ad industry by storm, with advertisers spending nearly $2 billion this year, per our inaugural forecast. Here are the latest trends you need to know.

The success of Walmart+, which offers free grocery delivery, has also boosted the retailer鈥檚 ecommerce operations, driving many of the program鈥檚 31.8 million users to consider Walmart their default option for online purchases. As a result, Walmart鈥檚 online sales beat our ecommerce growth expectations by a delta of 210 basis points. Off-price.

Supermarkets are winning the UK loyalty race with member pricing. Supermarkets dominate the UK loyalty landscape. In January 2024, 67% of UK consumers were members of a supermarket loyalty program, up from 56% in 2022, per Mando-Connect and YouGov.

The company grew its digital sales 23% YoY and continues to expand that business. For example, last month it became the first national grocery partner for Grubhub. It is also taking steps to bolster its retail media business. For example, Albertsons Media Collective in June launched Collective TV, a platform that combines retail media and connected TV (CTV) advertising capabilities.

This should drive debit gains in top categories like grocery, pharmacy, online-only retailers, and big-box stores. Ecommerce Routing Hits Debit Revenues. US regulations governing debit routing will expand to card-not-present payments this summer. Issuers will be required to give merchants multiple network options to route transactions.

Consumers spent a record-breaking $314.9 billion online globally between November 26 and December 2, according to Salesforce. Despite booming online sales, visits to stores and retail centers from November 24 to December 1 fell 2.3% YoY per Sensormatic Solutions.

But digital sales will eclipse the halfway mark for the first time, underscoring the growing popularity of online shopping even as consumers tighten their purse strings. Douyin, China鈥檚 version of TikTok, has been the fastest riser among the country鈥檚 online shopping platforms.

To invigorate the struggling brand, Amazon is testing new initiatives, such as a new micro fulfillment center for online order pickup and a new small-format store in Chicago offering products that don鈥檛 fit into Whole Foods鈥� ingredient restrictions.

Physical stores possess many surfaces for digital media experiences. These include TV walls, front-of-store kiosks, between-aisle signage, digital shelving, checkout aisles, self-checkout terminals, smart carts, end caps, and cooler doors. Nearby exterior experiences, such as digital signage at gas station pumps and electric vehicle (EV) charging stations, will also factor in.

Smart carts enable brands to put their products right in front of shoppers as they move through the store. Digital cooler screens use bright, informative visuals to pique consumer interest. And digital end caps add an element of interactivity to the old-school format. Here鈥檚 how retailers can put them to use to up their retail media game.

In November, retailers made strategic moves across grocery, apparel, and beauty. Amazon turned Black Friday into a weeklong event and launched its Shein competitor, Haul. Meanwhile, e.l.f. Beauty strengthened its value proposition through a new Dollar General partnership, while Kroger announced plans for specialized Asian experience stores in North Texas. Here are our eight unofficial picks for the most interesting retailers in November.

So do we think that even if people are maybe getting their prescriptions online a bit more, they're still going to go turn to those pharmacies, to those grocery locations for health clinic related services? Rajiv Leventhal (24:18):.