While the retail media opportunity is massive, it requires reaching consumers across a growing number of channels and adapting in real time. Google—which receives billions of searches daily—can help capture new demand, and turn that demand into purchases, by bringing in valuable first-party data to a brand’s retail media program.
Article
| Aug 18, 2023
Adoption of AI in banking chatbots gathers steam this year: A survey finds that 3 in 10 credit union respondents plan to invest in AI-powered chatbots in the coming months. That’s a more aggressive rate than their rival community banks.
Article
| May 1, 2024
We went through kind of an Alexa phase where everything was voice and people were talking to her as if she was a family member, but how often do you do that now, even Siri for that matter from a search standpoint.
Audio
| Jul 10, 2024
D2C ecommerce is rapidly evolving, driven by digital marketing, AI-enhanced personalization, sustainability, and more. By identifying and leveraging these emerging trends, businesses can effectively adapt to this competitive environment and address the dynamic expectations of consumers today.
Article
| Apr 19, 2023
Life Sync lets customers adjust their financial goals on the mobile app to get more accurate advice quickly. But goals that always change can’t be reached.
Article
| Feb 27, 2023
His podcast's dominance on Apple Podcasts (ranking first in 2024 with over 150 episodes) demonstrates the appetite for conservative voices. It also highlights a crucial trend: Audiences are willing to pay directly for content, circumventing traditional advertising models.
Article
| Nov 25, 2024
This is some data that I found on the website, Thrillist, which looks like they used some sort of search data. I clearly did not vet this information. Looks like some sort of combination of a consumer survey and search data to find the most popular vacation destinations by state.
Audio
| Aug 4, 2023
Between bank collapses and a prolonged crypto winter, 2023 has not been kind to the banking industry. But that doesn’t mean things can’t turn around. Here are five charts on what’s good (consumer trust remains steady), what’s bad (crypto’s downfall continues), and some areas of opportunity (the rise of ChatGPT).
Article
| Mar 27, 2023
“You're combining text, voice, speech, images, and even sensors from wearables,” said Canaves. “That data can be interpreted and used to create even more powerful models, and even greater personalization.”. OpenAI’s Sora is an example of generative AI with multimodal output, creating videos out of text which could, further down the road, generate personalized ads.
Article
| Mar 20, 2024
On today's podcast episode, we discuss how much Google’s ‘AI Overviews’ can drive ad revenue for the company, which platform is most likely to chip away at its search lead, and what will be the most likely outcome from its antitrust trials. Tune in to the discussion with host Marcus Johnson, director of Briefings Jeremy Goldman and analyst Daniel Konstantinovic.
Audio
| Oct 10, 2024
“We all want to create that aura and the air of excitement so the customer across all channels can say, ‘It is indeed my happy place we’ve got here,’” Dhriti Saha, COO of The Container Store, said at eTail Boston this week.
Article
| Aug 25, 2023
Another Consumer Electronics Show (CES) has come and gone, introducing the world to everything from a self-driving stroller to an accessible PlayStation 5 controller.
It would be impossible to give a rundown of everything announced at the Las Vegas event, but here are a few things we think retailers should keep an eye on.
Article
| Jan 10, 2023
In the first half of 2023, connected devices became more shoppable, driven by retail media and emerging technologies like visual search, while Apple has emerged as a big winner, using its domination in the smartphone market to muscle in on ad revenues.
Article
| Jun 27, 2023
For example, they can search thousands of pages of legal or technical documentation and summarize key points that answer the question. Customer service: AI is also being leveraged to automate tasks, make predictions, and transfer users quickly to the best source of help.
Article
| Jul 31, 2023
CTV devices now account for a significant amount of time consumers spend with digital media. That’s a major reason why time spent with digital video will exceed time spent with TV this year.
Article
| Mar 13, 2023
That takes me quite nicely into the thing that jumped out to me about targeting ads at Gen Zers, which is social search has an edge over traditional search.
Audio
| Jul 2, 2024
Article
| Oct 15, 2024
Generative AI has ample applications within financial services over a three-year horizon, with payments the most promising sector because of its breadth of potential use cases.
Report
| Mar 9, 2023
While currently restricted to SMS and emergency alerts, the objective is to support voice and data via satellite, which will exponentially expand connectivity and create new service tiers for network providers with advertising implications, including:. Ad inventory expansion: More time spent on phones means more potential ad impressions—even in deserts, mountains, or oceans.
Article
| Jun 26, 2025
Digital wayfinding and voice assistance collapse the path to purchase. These tools get shoppers to the right aisle quicker. Digital wayfinding—via smartphone apps or in-store digital signage—leads customers to the right aisle and shelf.
Report
| Aug 10, 2023
“This is really part of Amazon's big strategic shift to become an advertising powerhouse that can reach customers across the marketing funnel, from the top of the funnel on CTV right down to search on the Amazon-owned properties,” our analyst Sky Canaves said. 3. Target.
Article
| Mar 1, 2024
The tech industry is hurting—even Apple is expected to report a year-over-year revenue decline this week. Valuations are tumbling. Layoffs abound, and venture capital deal value is down. “People are not buying into the hype as much, and [these new technologies are] really going to start to be applied in useful ways for marketers,” said our analyst Yory Wurmser.
Article
| Jan 31, 2023
Generative AI and embedded finance popped up across a host of conversations—we give our take on how firms should approach these innovations.
Article
| Sep 15, 2023
As search and distribution platforms continue refining their ability to identify quality content, businesses that simply use AI to increase output will likely struggle.
Article
| Jan 2, 2025
Create clear guidelines for staff: Developing brand voice and establishing rules for where, when, and how to post will help ensure consistency and build trustworthiness. Stay authentic: Young banking customers in particular can easily sniff out inauthenticity. Focus on providing informative, trustworthy content rather than forcing social media trends.
Article
| Mar 26, 2025