The big takeaway: Brands that are serious about live commerce will have to invest in building communities before they can focus on driving sales. That means finding the right talent—creators who are capable of both getting shoppers to tune in, and of finding new ways to connect with them day after day.
Article
| May 15, 2024
At first, the tool could only generate product descriptions, but Shopify has expanded its capabilities to include the generation of blog posts, email subject lines, and headings for online stores. Shopify has introduced Sidekick, an AI-enabled commerce assistant that can help small business owners start and scale their businesses.
Article
| Aug 9, 2023
Zara bets on live shopping following China success: The fast-fashion retailer is expanding its live commerce capabilities to the US, UK, and Europe.
Article
| Jun 3, 2024
Best Buy, TikTok take diverging approaches to live commerce: But getting viewers to tune in remains a serious challenge, regardless of whether retailers focus on education or entertainment.
Article
| Nov 1, 2023
And Kohl's, no matter what you might say, is not a fun experience to go into the store or go online. Sara Lebow (14:19):. On that note, putting you both on the spot here, any 32nd takeaways from this conversation? Zak Stambor (14:25):.
Audio
| Jun 5, 2024
On today's episode, we discuss the prevalence of folks using first-party data in clean rooms, Amazon Marketing Cloud, and privacy. "In Other News," we talk about how Meta’s recent General Data Protection Regulation (GDPR) violation could threaten its ad duopoly status and the impact of Twitter losing more than 500 of its top advertisers. Tune in to the discussion with our analyst Max Willens and Tinuiti's Nirish Parsad, practice lead in emerging technology, and Aly Fields, associate director of commerce.
Audio
| Jan 25, 2023
“In China, social media is really already synonymous with commerce, so people will go to a social media platform with the mindset of buying something,” said Insider Intelligence senior analyst Carina Perkins on a recent “Behind the Numbers: Reimagining Retail” podcast episode. “In the UK and the US, people still primarily view social networks as social.”.
Article
| Mar 23, 2023
“Cdz is really the final component that it needs to crack.”. Only 17% of US adults start their online shopping journeys on TikTok, lagging behind YouTube (23%), Facebook (21%), and Instagram (18%), according to Jungle Scout. The multipronged approach: TikTok is determined to make social commerce work by experimenting with different innovations.
Article
| Aug 4, 2023
Retail media is traditionally dominated by, well, retailers. But as access to customer insights becomes increasingly important for advertisers amid cookie deprecation and mounting privacy laws, other industries are hopping on retail media’s bandwagon.
Article
| May 20, 2024
Article
| Feb 2, 2024
“Taking social into the real world, it’s so critical,” said Tim Sovay, chief business development and partnerships officer at CreatorIQ, during the company’s “From Engagement to Conversion: Unlocking the ROI of Creator Commerce on TikTok” webinar. 1. The quick pivot.
Article
| Aug 28, 2023
On today's podcast episode, our contestants compete in The Great Behind the Numbers Take Off, 2024 social trends edition, where they will try and cook up the most interesting predictions for the coming year. They'll discuss search becoming the next battleground for social commerce and why LinkedIn is about to get its day in the sun. Tune in to the discussion with our analysts Jasmine Enberg and Minda Smiley.
Audio
| Jan 30, 2024
Amazon’s search capabilities are set for an AI-powered upgrade: The retailer will incorporate a chatbot to offer customers personalized suggestions based on their queries and shopping history.
Article
| Oct 3, 2023
The big takeaway: There’s a common thread across the US Commerce Department’s November retail sales data (up 4.1% year-over-year), MasterCard SpendingPulse’s November 1 through December 24 report (up 3.1% YoY), and Adobe Analytics’ online spending report covering the final two months of the year (up 4.9% YoY): Consumer spending was solid over the holiday season despite lingering inflation, sluggish consumer
Article
| Jan 8, 2024
Audio
| Feb 27, 2023
The news: TikTok CEO Shou Zi Chew testified before the US House Energy and Commerce Committee on Thursday, addressing concerns about data privacy, the platform's influence on young users, and ties to China. Chew emphasized TikTok's commitment to user safety, data protection, and independence from government manipulation.
Article
| Mar 23, 2023
Sales are quickly approaching $100 billion. Gen Z’s influence on social media habits, new commerce technologies from TikTok, and rising annual spending by buyers are the main factors driving growth. And with users now spending just shy of 2 hours on social media per day, there is plenty of room for brands and users to squeeze more sales.
Article
| Oct 31, 2023
It thrives in Southeast Asia by capitalizing on short-video and livestreaming-driven commerce, which resonates strongly with the region’s digital consumers. The platform has also adopted an open and omnichannel retail strategy. This leverages its massive user base to drive sales through its own marketplace, third-party sites, and offline locations.
Report
| Oct 16, 2024
CPGs have been ramping up investment in digital ads. Since the pandemic, CPG brands’ digital ad spending has outpaced overall digital ad spending—a trend that shows no signs of abating. To view the full D2C ecommerce sales forecast, click here. Subscription fatigue won’t limit CPG brands’ potential for subscription commerce.
Report
| Jun 5, 2023
Most ad buyers show strong interest in working with nonretail commerce media networks (e.g., travel) with access to first-party data.
Report
| Dec 3, 2024
Chart
| Jan 9, 2025
Source: Sapio Research; ChannelEngine
YouTube is slowly becoming a major player as well: It is, by many accounts, already the most-watched platform for livestreaming (commerce-related or otherwise) and has the largest upside for livestream ecommerce given its massive audience. Prediction. Livestreaming ecommerce will approach—but not reach—mainstream status in 2025.
Report
| Jan 9, 2025
Chart
| Jan 8, 2025
Source: ĢAV; Bizrate Insights
The trend: Social messaging platforms are emerging as critical digital "operating systems" as they facilitate communication and commerce. Telegram reported $525 million in revenues for the first half of 2024, a 190% YoY increase in revenues. The platform generated $348 million from digital asset sales, while advertising revenues reached $120 million in the period.
Article
| Nov 27, 2024
Article
| Dec 6, 2024