Credit card issuers can steal share from debit cards by expanding grocery-focused rewards and promoting budgeting tools
Article
| Jan 3, 2025
The news: US inflation ticked up 0.1% last month and 2.4% YoY, a softer read than many economists expected but one that kept the pressure on consumers already dealing with a higher cost of living. Our take: Retailers, especially grocers and discounters, can set themselves apart by helping consumers save money and be more financially responsible. Offering digital coupons, using in-store signage spotlighting sales on daily essentials, and rewarding loyal shoppers for repeat purchases can foster smarter spending.
Article
| Jun 11, 2025
And American Express told ĢAV it expanded its rewards program by working with a large grocery retailer to target frequent but not loyal customers, offering discounts to make consumers shop there more often and build larger baskets.
Article
| Mar 21, 2025
BNPL consumer behavior trends: How consumers use BNPL speaks to the fragility of their financial health, per a LendingTree survey. 41% of BNPL consumers made at least one late payment in the past year, up from 34% the previous year. 25% of BNPL users have used installment loans to buy groceries, up from 11% last year. 23% of BNPL users have held three or more active BNPL loans at one time. 33% see BNPL
Article
| May 30, 2025
German grocery retailer Lidl launched a TikTok Shop pop-up in the UK, marking one of the first major grocery retailers to experiment with TikTok’s ecommerce capabilities.
Article
| Mar 4, 2025
Last month, M&M's launched its first loyalty program, Fun Club, allowing consumers to earn points by completing activities and redeem them for sweepstakes entries or M&M's merchandise.
While loyalty programs are typically associated with high-frequency purchases—like groceries, travel, or restaurants—even low-frequency brands are using loyalty to increase engagement, gather data, and drive sales amid rising competition.
Article
| Mar 28, 2025
"DoorDash doesn't have the location data that Lyft does, and Lyft needs the kind of restaurant and grocery delivery data that DoorDash has,” Feger said. “I think that's going to really strengthen both of their ad networks.”. These partnerships help address the fragmented nature of travel purchase journeys by connecting data on where customers are going with hyper-local market information. 3.
Article
| Nov 8, 2024
From fridge to cart: Samsung said its Bespoke refrigerator models will identify low-stock items and enable consumers to reorder groceries on Instacart via the fridge screen. The fridge integrates Samsung’s AI Vision food recognition, which the company says can identify up to 37 items. It also uses Instacart’s product-matching API to link users to product listings on the delivery platform.
Article
| Jan 6, 2025
Per a 4A’s study cited by The Financial Brand, consumers were least receptive to financial institutions’ online advertising, at just 12% (by contrast, 49% of consumers were receptive to grocery companies’ ads). Seeing already unpopular ads in contexts they find offensive could be the last straw. New threats to banks’ brand safety on social media. Influencers are muddying the financial advice waters.
Report
| Apr 19, 2024
Many commerce intermediaries built their businesses in high-frequency categories including food/drink and grocery. They have sought to deepen their relationships with users by expanding into other lower-frequency categories—think Instacart partnering with 1-800-Flowers or Pet Supplies Plus, for example.
Report
| Jun 17, 2025
This should drive debit gains in top categories like grocery, pharmacy, online-only retailers, and big-box stores. Ecommerce Routing Hits Debit Revenues. US regulations governing debit routing will expand to card-not-present payments this summer. Issuers will be required to give merchants multiple network options to route transactions.
Report
| Feb 28, 2023
The company delivered over 2 billion essential items in the US within a day last year—a 50% YoY increase—helping consumers feel more comfortable ordering items like toothpaste and toilet paper online. These sales are important to Amazon’s growth, especially as economic uncertainty looms.
Article
| Feb 6, 2025
Digital commerce platforms and traditional POS service providers are becoming more alike. Digital commerce platforms have typically served as the foundations for ecommerce sites and owned digital channels.
Report
| Nov 18, 2024
Walmart+ is winning the partnerships push right now, offering perks from Paramount+, Burger King, and online vet Pawp. Instacart has made similar moves, partnering with Peacock and UberEats for its Instacart Plus members. “That not only makes them competitive with Amazon Prime but also with competing services like DoorDash,” Droesch said. 3. Amazon will finally figure out grocery.
Article
| Jan 10, 2025
Report
| Sep 12, 2023
Consumers taking weight loss drugs cut back on grocery purchases. Households with at least one GLP-1 user decreased grocery spending by an estimated 5.5% during the first six months of treatment, per a December 2024 Cornell SC Johnson College of Business and Numerator study. That increases to 8.6% among households earning over $125,000 annually.
Report
| Jun 4, 2025
Բ’s digital ad sector grows 12.1% in 2024: Economic slowdown shifts ad dominance to platforms like Tencent and Pinduoduo.
Article
| Dec 3, 2024
But digital sales will eclipse the halfway mark for the first time, underscoring the growing popularity of online shopping even as consumers tighten their purse strings. Douyin, Բ’s version of TikTok, has been the fastest riser among the country’s online shopping platforms.
Report
| Apr 1, 2025
Physical stores possess many surfaces for digital media experiences. These include TV walls, front-of-store kiosks, between-aisle signage, digital shelving, checkout aisles, self-checkout terminals, smart carts, end caps, and cooler doors. Nearby exterior experiences, such as digital signage at gas station pumps and electric vehicle (EV) charging stations, will also factor in.
Article
| Mar 23, 2023
Smart carts enable brands to put their products right in front of shoppers as they move through the store. Digital cooler screens use bright, informative visuals to pique consumer interest. And digital end caps add an element of interactivity to the old-school format. Here’s how retailers can put them to use to up their retail media game.
Article
| Aug 28, 2023
Inflation has eased, but consumers remain anxious: 60% are tracking spending more closely, and more than one in three are cutting back on essentials like groceries or leaning on credit more often. Economic sentiment among luxury consumers dropped 13 points in one quarter, while the travel industry is experiencing more last-minute bookings and falling fares.
Article
| Jun 27, 2025
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| Jul 2, 2024
Source: McKinsey & Company
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| Jul 2, 2024
Source: McKinsey & Company
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| Jul 2, 2024
Source: McKinsey & Company
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| Jul 2, 2024
Source: McKinsey & Company