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Three of Latin America鈥檚 most prominent retail and ecommerce players鈥擬ercado Libre, Falabella, and Walmart Mexico鈥攚ere among the leaders of the fastest-growing companies ranked by digital advertising revenues. Tesco launched Tesco Media and Insight in November 2021, powered by its data science and loyalty division, dunnhumby.

59% of US shoppers are most influenced by honest creator reviews that showcase the pros and cons of a product, according to a September 2024 survey by Bazaarvoice and Savanta.

Amazon can stake a claim as one of Canada鈥檚 top mass merchants, even without having physical stores. It has reached this milestone after more than three years of accelerated retail ecommerce in the country.

Alibaba, Amazon, and Mercado Libre dominate retail ecommerce in different parts of the world. Here鈥檚 a look at how these marketplaces stack up, in seven charts and graphics.

Consumers stick with retail brands that reflect their identity, act with integrity, and make them feel good鈥攅specially when those brands recognize loyal customers. Perks like early access matter, but tech like AI only resonates when it genuinely makes shopping easier. To keep people engaged, brands should focus on making all customers鈥攆rom high earners to rural shoppers鈥攆eel seen and valued. Here鈥檚 how consumers view their favorite brands and how brands can provide more value to loyal customers.

ChatGPT is the talk of 2023. In the banking industry, generative AI technology has promising use cases in marketing and customer service, and it has the potential to make machine learning applications more accurate and efficient.

The grand final of this year鈥檚 Eurovision Song Contest will take place in Liverpool, UK, on May 13. Attracting a Super Bowl-sized audience, tourists, and viewing parties, the competition鈥檚 global reach will provide marketers and retailers with a notable opportunity to drive brand awareness and sales.

TikTok aims to quadruple the size of its global ecommerce business in 2023. But TikTok Shop鈥檚 US rollout has been complicated鈥攁nd that could have implications for the company鈥檚 aggressive goal.

But a mortgage solutions provider in the UK may give lenders鈥攁nd their customers鈥攁nother option, per TechCrunch. The solution: UK-based fintech Sprive is one alternative that helps users overpay their mortgages using automation and shopping-based cashback rewards.

Shoppers who pay with cash generally have a more accurate idea of how much they spend than those who pay by card or via digital channels鈥攎ultiple studies suggest. Persistent inflation and economic uncertainty in the US and the UK will likely sustain this trend for the foreseeable future. But even as cash use climbs, access to it is falling.

The leading reason consumers in the UK and US return online purchases is due to fit, size, or color, according to Coveo. Damage, defects, and poor quality are other top reasons. Some 18% of UK and US consumers make returns because they order multiple sizes with the intent of keeping only those that fit.

Affirm also benefited from recent tie-ups with Adyen, which helped the company burrow into the UK market. Our take: Affirm is attempting to break away from its competition by mimicking traditional lenders: Affirm started reporting loans to TransUnion this month and is chipping into in-person retail sales with the Affirm Card.

On today's podcast episode, we discuss the reasons that retailers are launching new store formats, what those layouts look like in the US vs. the UK, which ones are working, and which ones are not. Join our analyst Sara Lebow as she hosts analysts Carina Perkins and Zak Stambor.