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Electronics sellers such as Best Buy are affected too, with lower demand for TVs, speakers, and smart home devices. Major appliance and mattress purchases tend to be closely tied to moves鈥攕o when housing stalls, those categories suffer as well. Our take: With transactions stalled and prices still climbing, the housing market offers little short-term relief.

RMNs are doing this via connected TV or publisher partnerships, like the one between Best Buy and CNET. RMNs can also expand in-store advertising, but this comes with the aforementioned attribution challenges. 4. Customer concerns about privacy.

While there鈥檚 some good news if you zoom out鈥擯CE is up just 1.7% on an annualized basis over the past three months鈥攖hat may not last, especially since retailers like Walmart and Best Buy have said they鈥檙e hiking prices due to tariff pressures. Wages are down.

They also include US subsidiaries of specialty retailers, like The Home Depot and Best Buy. Platform features are expanding, according to a fall 2024 Mars United Commerce survey of RMNs. The company polled six players in the market for the second year running with queries related to targeting, measurement, and available ad inventory.

The non-Amazon portion of the market will be divided up mainly among Walmart Connect, Loblaw Advance, Best Buy, and Canadian Tire Triangle. Source. Mars United Commerce.

Best Buy goes all-in on AI computers: The retailer has exclusive rights to over 40% of Microsoft Copilot+ models and has trained thousands of workers on the technology.

Best Buy, CNET partner for unique retail media offering: Advertisers will be able to purchase and measure ads across both sites, while CNET content will be featured across Best Buy鈥檚 stores, site, and app.

Best Buy believes we鈥檝e hit a low point in tech demand: The combination of inflation and shifting spending patterns has made for a tough environment for the consumer electronics retailer.

Deep discounts may drive consumers previously holding back on big-ticket or discretionary purchases to splurge, while parents will keep an eye out for back-to-school deals. Walmart, Target, and Best Buy may see Prime Day-driven boosts in physical store traffic.

Best Buy, TikTok take diverging approaches to live commerce: But getting viewers to tune in remains a serious challenge, regardless of whether retailers focus on education or entertainment.

Best Buy gave its sponsored product listings the most prominent visibility compared with other retail sites, according to a Q3 2023 to Q1 2024 study from Crealytics.

On today's episode, we discuss what omnichannel healthcare should look like, how patients are using social media to find health information, and why physicians don't want to review their patients' wearable data. "In Other News," we talk about what will happen moving forward regarding patient health information being shared for advertising purposes and why Best Buy is teaming up with Atrium Health. Tune in to the discussion with our analysts Rajiv Leventhal and Lisa Phillips.

Best Buy launched a genAI-powered chatbot to help customers troubleshoot product issues, make changes to their order delivery and scheduling, and manage subscriptions. Singapore fashion retailer Zalora launched a genAI-powered chatbot capable of conversing in multiple languages, which can answer queries and provide personalized information on orders, deliveries, and returns.

Apple will lag overall ecommerce performance slightly, while Target and Best Buy will drop further behind. Small businesses are poised to draw more consumer spending this holiday season. According to a July 2025 CivicScience survey, 27% of respondents planned to spend the most money with smaller or locally owned businesses this holiday season, a marked uptick from 19% in 2024.

But specialty retailers, including Best Buy, Lowe鈥檚, and Ulta Beauty, are launching their own marketplaces to enhance their value to consumers and brands鈥攁nd potentially challenge Amazon鈥檚 dominance. Essential goods categories will make the biggest online gains. Tariff impacts across categories will vary. Big-ticket and discretionary purchases will take a backseat for many consumers.

When it comes to retail memberships, Amazon is the leader, boasting 97.2 million household Amazon Prime members across the US, nearly three-quarters of the country鈥檚 total households, per our forecast. Taking a page from Amazon鈥檚 playbook, retailers like Walmart, Best Buy, and Target are using their own members-only sales events to build out their retail memberships.

Best Buy looks to distinguish itself from the competition: The struggling retailer refreshes its online and offline presences to turn around its two-year slump.

Earlier this year, Best Buy partnered with CNET to expand advertisers鈥� reach among high-intent shoppers. This is a part of a larger trend where retail media networks (RMNs) team up with outside partners to expand their ad capabilities.

Store format shakeups: Retailers such as Best Buy, Nordstrom, and Macy鈥檚 are experimenting with new store concepts, but not all are landing with consumers. Macy鈥檚, for example, recently announced it is pulling back on four small-format stores and six Backstage outlets.

The forecasts: The holiday season may bring more gloom than cheer for retailers as consumers tighten spending amid economic uncertainty. Average per-person spend during the season is projected to fall 5.3% YoY to $1,552, PwC reports. That鈥檚 the first significant drop since the 2020 pandemic. Gen Z is leading the pullback, with their holiday budgets set to plunge 22.5% after soaring 37.4% in last year鈥檚 survey (their actual spending rose just 6%, per PwC鈥檚 card data). That reversal reflects the mounting pressure they face from a stagnant job market, rising fixed costs, and thin savings. One in 4 (25%) Gen Zers now say their finances are worse than a year ago, up from 17% in 2024. Tariffs may be amplifying the pullback. A July CivicScience survey found 54% of consumers under 30鈥攁long with 47% of all gift buyers鈥攑lan to buy fewer or cheaper gifts due to tariff concerns. While our forecast is somewhat brighter鈥攚e expect sales in November and December to grow 1.2% YoY鈥攅ven that would mark the weakest holiday sales gain since we began tracking the metric in 2009. Our take: Retailers should meet consumers where they are this holiday season by offering budget-friendly choices such as smaller sizes, bundles, and gift sets, while also using loyalty programs to push their best customers to spend.

Retail ended 2024 on a high note as mobile shopping drove ecommerce sales and stores staged a comeback. Will the 2025 holiday season be as fruitful?

Amazon and Walmart dominate the landscape, but the other half of US ecommerce sales is still up for grabs.