The top two reasons shoppers worldwide buy directly from brands are a better price (53%) and free delivery (49%), followed by fast and convenient delivery and free returns (both 36%), according to Wunderman Thompson.
Article
| Jul 27, 2023
The company added 6.4 million streaming subscribers, increased direct-to-consumer (DTC) profits, and posted a deeper $494 million net loss. Studio revenues grew 15% as WBD restructured to address linear TV challenges. By the numbers:. Global Max and Discovery+ subscribers: 116.9 million, up 6.4 million in Q4. WBD projects 150 million streaming subscribers by the end of 2026.
Article
| Feb 27, 2025
Could Trump’s second term include a ban on D2C pharma ads? We examine the likelihood of a ban and explore what more oversight of drug ads on TV means for pharma marketers.
Article
| Jan 10, 2025
The news: Direct-to-consumer (D2C) brand Quince raised $120 million in a Series C funding round co-led by Notable Capital and Wellington Management. Quince has raised more than $350 million in funding to date, per PitchBook. A sweet spot: The latest funding round validates the retailer’s brand positioning.
Article
| Jan 29, 2025
Healthcare and pharma companies will lean further into D2C in 2025: They’re cutting out health insurers and PBMs that bottleneck patient access to their products and services. But the industry’s push into D2C won’t be met without challenges.
Article
| Dec 16, 2024
The battle between Big Pharma and D2C weight loss drug sellers will intensify in 2025: We explore the competitive GLP-1 drug market and detail what’s at stake for drugmakers and D2C companies selling compounded weight loss medications.
Article
| Dec 16, 2024
Our take: This tie-up will be a large volume opportunity for Affirm—Stitch Fix’s direct-to-consumer (D2C) ecommerce sales will total $1.28 billion this year, according to our forecasts. It will help the BNPL player keep growing its GMV, which shot up 35% YoY in its most recent quarter.
Article
| Feb 27, 2025
RFK Jr.’s pharmaceutical ad ban could affect $22 billion in ad spending: A business-friendly Trump administration could hamper RFK’s plans to cut D2C advertising.
Article
| Dec 19, 2024
Crush stands out for its performance-aligned model, charging based on growth instead of traditional agency fees—a strategy tailored to ecommerce-native clients. Why it matters: Retail media is booming, but brands need more than just ad buying—they need partners who can manage the full funnel.
Article
| Apr 8, 2025
This approach allows them to test new styles in their direct-to-consumer (D2C) channels before potentially expanding successful items across their 50+ US stores and ecommerce platform. D'Arcy said this responsiveness helps them stay relevant while maintaining their core identity. "The chase program means that we are looking at trends that are happening right now in the market," she said.
Article
| Apr 8, 2025
AppLovin is setting its sights on ecommerce: Executives plan to attract spenders and grow revenues with a slew of ad product launches.
Article
| Feb 19, 2025
Shoppers worldwide are flocking to online marketplaces and social commerce for convenience, variety, and competitive pricing. While price remains key, brand trust is becoming a major factor in certain markets. As these platforms drive discovery and sales, brands must adapt to stay competitive.
Here are three ways digital shopping habits are evolving among consumers worldwide.
Article
| Mar 11, 2025
In our September 2024 survey with CivicScience, more than three-quarters of respondents said they weren’t comfortable sharing personal information in exchange for enhanced shopping experiences. Consumers were split on expectations of AI’s impact on their lives over the next decade, with 33% taking a very or somewhat negative view versus 37% who had a very or somewhat positive outlook.
Report
| Mar 20, 2025
Plus, the D2C market for weight loss drugs is already paying off. Lilly said on its Q1 earnings call that about 10% of its first-quarter Zepbound sales and 25% of new Zepbound prescriptions came through the self-pay channel.
Article
| May 9, 2025
This isn’t surprising, considering D2C pharmacy services side-step common barriers to medication access, such as long wait times to see a doctor, inadequate pharmacy access, and lack of transparency around medication costs. The final word: Pharma companies might view “script lift” as a key metric to measure progress of their D2C models.
Article
| May 2, 2025
The bottom line: The survey findings come as a growing number of pharma companies offer patients direct availability to medications, treatments, and medical/pharmacy services through D2C online platforms. Recent examples include Eli Lilly, Pfizer, and Novo Nordisk. Drugmakers are starting to meet consumer demands for a simplified patient experience with one-stop-shop websites.
Article
| Apr 8, 2025
As linear TV viewership declines, live sports continue to drive engagement and brand loyalty, making them an attractive option for direct-to-consumer brands. Agencies are responding to demand. Publicis recently launched an initiative to streamline women’s sports ad buys.
Article
| Mar 7, 2025
Our thought bubble: Drugmakers in the D2C market want to funnel people to their online platforms where folks can order health products, schedule services, and access educational resources. Novo just recently joined the D2C space, but might be purposely avoiding tie-ups with telehealth companies amid senators’ increased scrutiny of such deals.
Article
| Mar 25, 2025
Legacy pharmacy chains’ strategy of locking up items to prevent theft is frustrating shoppers and leading them to shop online. Amazon President and CEO Andy Jassy noted on an earnings call last August that products being locked up has been a boon for the ecommerce giant’s pharmacy business. Consumers are also facing longer lines at the pharmacy counter.
Report
| Mar 28, 2025
The news: Embattled direct-to-consumer genetic testing company 23andMe filed for federal bankruptcy protection and announced the resignation of CEO Anne Wojcicki. 23andMe’s stock plummeted nearly 60% on Monday following its Sunday night filing. How we got here: 23andMe was a market trailblazer in the DNA testing segment, becoming the first company to sell FDA-approved genetic tests to consumers.
Article
| Mar 25, 2025
On today’s podcast episode, we discuss how department stores are getting on, how they’re evolving, and what the contemporary department store needs to do to stick around. Listen to the conversation with our Senior Analyst Sara Lebow as she hosts Vice President of Content Suzy Davidkhanian and Senior Analyst Carina Perkins.
Audio
| Apr 16, 2025
High-income shoppers have more flexibility in their spending decisions. Hence, they can afford to deliberate on a new brand or product before making their final purchase, especially if they can hold out for higher quality. As such, the source of product discovery often differs from the purchase channel. This deck will:.
Report
| Nov 5, 2024
Hims’ core competitor in the D2C healthcare market, Ro, also sells at-home diagnostic kits and has a lab where it processes results. For both companies, the true value is using the test results as a launchpad to get more customers on their treatment plans.
Article
| Feb 20, 2025
Temu, which is owned by a Chinese ecommerce giant, might be hoping for a lower profile as President Donald Trump's tariffs take shape. Temu's US marketplace sales will grow 59.0% this year, according to our May 2024 forecast, which does not include the impact of potential tariffs.
Article
| Feb 6, 2025
This is the first installment of our “Retail and Ecommerce Sales Benchmarks” series, which helps retailers calibrate their sales mix against the market.
Report
| Sep 30, 2024