Barclays has had a particularly bruising two years: It lost the Choice Hotels co-brand to Wells Fargo, the Lufthansa card to Deutsche Bank, and a portion of the American Airlines portfolio to Citi. When it comes to negotiating, brands—particularly airlines—have more leverage.
Report
| Jan 16, 2025
US adults cited “sticker shock” for activities like eating out (76%), getting gas (63%), and even buying a bottle of water (36%), per a September 2024 survey of 3,657 consumers funded by Wells Fargo. In this environment, nostalgic promotions—especially when tied to affordability—can make purchases feel more emotionally rewarding and justifiable.
Article
| Feb 28, 2025
A group of senators sent a letter to Synchrony and Wells Fargo about their credit cards designed for medical expenses.
Article
| Jan 5, 2023
The Consumer Financial Protection Bureau (CFPB) probed Chase in August before suing EWS, Chase, Bank of America, and Wells Fargo over what the agency claimed was a failure to protect consumers from fraud on Zelle. Zelle has maintained that fraud only makes up about 0.1% of all transactions on the platform.
Article
| Feb 18, 2025
These accounts are supposed to provide some return, but the interest rates Wells Fargo and Merrill Lynch offered were near zero, even as broader market rates rose. The SEC investigated whether these practices violated rules requiring financial advisors to act in their clients’ best interests by informing clients of better cash management options.
Article
| Jan 23, 2025
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| May 28, 2025
Source: Catchpoint
Expense-cutting: Wells Fargo reduced headcount by 8,500 and cut expenses by 12%, improving its profitability. Cooling inflation: A reduction in inflation boosted market confidence and supported a more favorable, investment-friendly financial environment. Plus, the Federal Reserve’s interest rate cuts encouraged more mergers and acquistions as financing prices improved.
Article
| Jan 17, 2025
The P2P player was able to make this pivot thanks to the success of its integration in banks’ apps, which currently lead to 98% of its transactions
Article
| Apr 1, 2025
A 25% tariff would wipe out most of the adjusted earnings for General Motors, Ford, and Stellantis, according to a Wells Fargo analysis. At the same time, new car prices would rise by an estimated $3,000, per Wolfe Research, adding to the industry’s affordability challenges. Grocery prices are also set to spike.
Article
| Jan 21, 2025
The news: Morgan Stanley, Citigroup, Bank of America, Wells Fargo, and Goldman Sachs have withdrawn from the UN-backed Net Zero Banking Alliance, per Yahoo Finance. Other climate coalitions, like Climate Action 100+, have also seen withdrawals from major firms like JPMorgan, State Street, and Pimco.
Article
| Jan 3, 2025
Wells Fargo has seen growing unionization movement—with employees at one branch in Albuquerque, New Mexico, unionizing in 2023. And its conduct management investigators voted to unionize in December 2024, per Banking Dive. What this means for the industry: These union victories at banks and credit unions are likely to inspire other teams in the financial industry to follow suit.
Article
| Jan 2, 2025
The CFPB claims that Bank of America, JPMorgan Chase, and Wells Fargo customers have collectively lost more than $870 million over Zelle’s seven-year existence due to the banks’ inaction.
Article
| Jan 2, 2025
Leading cash-back credit cards need to drive acquisition in a cutthroat segment of the card market. Our exclusive consumer survey data reveals which emerging features issuers should invest in to win over customers.
Report
| Oct 7, 2024
GenAI gives banks unprecedented tools to create a more personalized experience for their customers, but some use cases are easier to implement than others.
Report
| Sep 26, 2024
Once the top mortgage lender in the US, Wells Fargo has taken a partial step back from the mortgage business and will narrow its focus to existing customers and borrowers in minority communities. Some smaller traditional lenders also left due to an inability to compete. This has opened the sluggish market to growing nonbank dominance.
Report
| Jun 20, 2024
And Fifth Third Bank, Capital One, and Wells Fargo have all set up airport terminal lounges that double as branches. This article is part of Ģą˝AV’s client-only subscription Briefings—daily newsletters authored by industry analysts who are experts in marketing, advertising, media, and tech trends.
Article
| Dec 13, 2024
Banks are experimenting with emerging technologies and business models to find new revenue streams. But stepping outside traditional banking molds introduces more business, reputational, and regulatory risk.
Report
| Aug 1, 2024
Our third annual study reveals which account opening features US consumers value most, based on our exclusive survey.​
Report
| Jul 31, 2024
Fewer regulations would mean cheaper banking services, Wells Fargo Securities' general manager Mike Mayo told Fortune. Social Security Administration (SSA) Commissioner: Frank Bisignano, Fiserv CEO and former co-COO of JPMorgan, has been tapped for the position, per Payments Dive.
Article
| Dec 9, 2024
The wallet became available to customers at Bank of America, Capital One, Chase, PNC Bank, Truist, and Wells Fargo in October. What this means: Paze’s merchant network is still quite limited, and this GNC tie-up won't move the needle much. EWS began rolling out the wallet with smaller merchants, like SMBs that use GoDaddy. Other tie-ups EWS secured include Omaha Steaks and Cinemark.
Article
| Dec 6, 2024
Bank, and Wells Fargo—excelled in expediting transfers with next-day delivery and prominently displaying recurring payments, features less common in lower-ranking banks. The top-ranked banks provide timely, personalized notifications (e.g., low balance and suspicious activity alerts) to help prevent overdrafts or unpaid bills.
Article
| Nov 25, 2024
Issuers are tapping this demand with credit cards like the Wells Fargo Active Cash Card and the Citi Custom Cash Card, which offer rewards for paying utility bills. Chase Pay-by-Bank simplifies the payee experience and maximizes certainty of payment.
Report
| Apr 26, 2024
Barclays lost the Choice Hotels co-brand to Wells Fargo last year. And Deutsche Bank will take over Lufthansa’s co-brand card from Barclays next year. Barclays will take over the General Motors (GM) program next summer, which could help it offset some of these losses. But the issuer still faces an uphill battle growing its US presence. Our take: This deal is a major win for Citi.
Article
| Dec 6, 2024
However the retailers seek to adjust, they may still hit some speedbumps, per a Wells Fargo research note. “Inventory management is a trying job at the best of times, but rising tariffs make it even harder. Stocking up on whatever you need sounds easy, but at a time when inventory financing remains dear, that’s an expensive fix.”.
Article
| Dec 6, 2024
Wells Fargo’s credit card revenue increased 3% YoY. JPMorgan Chase’s noninterest card income shot up 28.5%. And Bank of America's noninterest card income grew 6.7% YoY. What drove this? All four issuers attributed the gains to growing spend volume. Citi’s branded credit card spend volume rose 4% YoY. Wells Fargo’s credit card point-of-sale volume grew 9.5% YoY.
Article
| Jan 16, 2025