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Some 43% of consumers wish they could shop online using their TV, according to LG Ad Solutions鈥� Shoppable TV report. However, only 10% of US adults have made a purchase via shoppable commerce on a CTV platform, according to an October 2024 survey from 蘑菇AV and Bizrate Insights.

ByteDance鈥檚 non-China revenues grow 60%: TikTok鈥檚 ad and ecommerce prowess drive revenues despite regulatory headwinds in US and China.

Social media has also become also a place where current customers share complaints or testimonials about their experiences with banking platforms, further pressuring banks to prioritize digital innovation. How banks can make the most of social media: Social media engagement firm Sprinklr recommends that FIs take these simple steps to engage with customers online:.

Note: This data is being featured as part of our special coverage of AI in Commerce. Methodology: Data is from a February 2025 YouGov analysis as cited in company blog. 1,203 US adults ages 18+ were surveyed online during December 23, 2024-January 1, 2025.