Musk’s X.AI ambitions beg the question: How could his chatbot compete with ChatGPT unless it's based on a more powerful model? Google’s precautionary instincts over the technology are getting bulldozed by market forces. What’s next?
Article
| Apr 18, 2023
Text editing, image generation, and contextual chatbot functionality will be embedded into the company’s upcoming software and in products like Messages, Mail, Photos, Safari browser. The Siri voice assistant will take spoken and written instructions. It will derive data from the users’ contacts, message history, calendars, maps, and preferences to generate personalized results.
Article
| Jun 10, 2024
Some users have also complained that Meta AI is more conservative in its responses than other generative AI chatbots. The big picture: The sheer size of Meta’s existing audience, combined with the convenience of being able to access Meta AI in Facebook, Instagram, and WhatsApp, will make the company stand out in a crowded genAI market.
Article
| Apr 22, 2024
AI and search collide: AI was prominent this week with the news that Microsoft's Bing has gained share in the search market since integrating OpenAI into its chatbot technology in February. Բ’s inroads could weigh on Google, which announced new features including a "Perspectives" fact-checking tool in a bid to strengthen its reputation as the leading search brand.
Article
| Mar 31, 2023
AI chatbots compared: Bard vs. Bing vs. ChatGPT. US ad market falls for 8th consecutive month in February. 5 charts showing where people (and advertisers) would go after TikTok. Digitization of the physical store is an emerging media opportunity for brands. Yesterday’s Chart of the Day: Save the last TikTok dance.
Article
| Mar 27, 2023
Later this year, Instacart plans to roll out a chatbot powered by ChatGPT to answer food-related questions and help shoppers find products, per The Wall Street Journal. The big takeaway: The strength of Instacart’s advertising business coupled with steady growth for its delivery arm should smooth its path to an IPO.
Article
| Mar 2, 2023
It could also power features that enhance the smartphone shopping experience, such as integrated chatbots offering instant support, or tools enabling customers to instantly personalize and visualize custom products via their smartphone. Social commerce. High-quality content is central to any social commerce strategy, but many retailers and brands lack the in-house expertise to produce such content.
Article
| Feb 24, 2023
If consumers can use AI chatbots not only to scan flight schedules and prices but also to book flights, marketers will need to find a way to win over those AI agents. If AI agents do become common the way Buhler predicts, brands will be marketing to agents. This is something VML chief innovation officer Brian Yamada referred to as M2M or machine-to-machine marketing.
Article
| Apr 11, 2024
Google developed its own answer to ChatGPT with Bard, a conversational chatbot. But it’s not just Big Tech. Global ecommerce giants Alibaba and JD.com have both begun to build out their AI capabilities. The bottom line: Shopify is smart to make its move into generative AI while it’s still relatively untapped.
Article
| Feb 13, 2023
Բ’s chatbot got more ads. Microsoft makes up just 5.3% of total US search ad revenues, according to our forecast. But these changes could shake up search. Who cares? Brands and retailers that should be paying attention to how Bing is incorporating ads into chatbot-based search, because Google will likely make similar moves.
Article
| Apr 7, 2023
The app uses OpenAI’s chatbot to help make automated email writing sound more natural based on users’ previous emails and calendar events, per The Wall Street Journal. Apple is concerned that the bot-based app could generate inappropriate content for children and wants a 17 years-and-older age restriction or content filtration added.
Article
| Mar 6, 2023
Microsoft also announced the launch of Copilot—an AI chatbot assistant in a sidebar across all of its products to build solutions, refine ideas through dialogue with users, and analyze and visualize data. Salesforce is enhancing its data analytics platform, Tableau, with an AI Data Stories feature that provides narratives for the meaning behind data and allows users to ask questions.
Article
| Mar 20, 2023
So yeah, I think, and similarly, chatbots are considered limited risk, and on the whole they probably are, but just labeling that something is not human isn't necessarily going to negate the potential risk involved with that chatbot. So I think there was a case in Belgium where a man committed suicide after conversing with a chatbot who encouraged him to sacrifice himself to save the planet.
Audio
| Mar 12, 2024
By utilizing chatbots and virtual assistants, these D2C companies can provide real-time support to customers, further enhancing their overall experience. Sustainability serves as an indispensable differentiating factor for D2C brands. These businesses can stand out to environmentally conscious consumers by using eco-friendly materials, minimizing packaging waste, and managing their carbon footprints.
Article
| Apr 19, 2023
If you just take a look at customer service and we can mash that up with purchase conversion and let's say there's a chatbot that you can ask about product recommendations. Let's say it's a PayPal chatbot, why not? Why not?
Audio
| Feb 20, 2024
Bedrock provides AWS customers a suite of generative AI tools, including tech for companies to build their own chatbots, per Insider. The platform grants access to a variety of AI models from different companies including Anthropic’s Claude, Stability AI’s Stable Diffusion, AI21’s Jurassic-2, and Amazon’s Titan.
Article
| Apr 17, 2023
Giddy about returns, markets are enamored with chatbots while average people use them for entertainment. Some of the companies building these tools see chatbots as a stepping stone to building AGI systems to radically transform society. The problem is that even the AI that exists today hasn’t won public trust.
Article
| Mar 2, 2023
The No. 1 task for which marketers use AI is personalization (38%), with ad optimization (34%), and chatbots (33%) following, according to Ascend2. Both of these involve some level of content creation, but only 28% are using AI to automate that process. 3. On Amazon, AI use helps write and optimize listings.
Article
| Apr 8, 2024
ChatGPT introduced custom GPTs last year, enabling users to train their own chatbots on brand voice to generate copy, though users need to turn on private browsing to make sure ChatGPT doesn’t retain that data. And AI tools like BrandGuard focus on ensuring consistent brand voice. Before marketers can take advantage of these tools, they have to make sure their brands actually have a voice.
Article
| Mar 6, 2024
The event kicked off with promotion of the tech giant’s AI chatbot Bard, which is in private beta testing. An anticipated public release for use in Search is expected within weeks. Based on Google’s LaMDA AI model, Bard will initially be released as a scaled back version to save on compute costs while the company gathers feedback.
Article
| Feb 9, 2023
Siri comes full circle: An AI infusion courtesy of ChatGPT could propel Siri as a flagship AI chatbot. Apple’s Siri voice assistant pioneered smart assistants 14 years ago but has since fallen behind the likes of Google’s Assistant and Amazon’s Alexa. Apple’s software team spent weeks testing ChatGPT and determined Siri needed a substantial upgrade.
Article
| May 13, 2024
Companies often use chatbots to answer routine or frequently asked customer service questions, freeing up human agents to tackle the larger issues. However, it’s unclear if those automations will actually result in more efficient customer service. 3. Forward momentum might be slow.
Article
| Jan 17, 2023
Nearly a third of B2B marketers are using AI for chatbots, coding, and design. Should you be using TikTok for B2B marketing? Email marketing is the most impactful channel for B2B marketers. How Can B2B Content Marketers Successfully Integrate GenAI?
Article
| Feb 13, 2024
Invest in technology such as AR and chatbots that will enhance the website experience and let the consumer know exactly what they’re buying. Experiment with the return policy and see how return windows and fees affect cart abandonment. Learn more in our The Ecommerce Delivery Opportunity report.
Article
| May 31, 2024
Generative AI integrations on social media, such as chatbots, is another avenue Goldman suggested. Behind the trend:. In October, TikTok launched search ads to capitalize on the nearly 3 in 4 US TikTok users who search on the app, per an April 2023 Measure Protocol report.
Article
| Jan 8, 2024