Although they’re most likely to forego saving for retirement to prioritize credit card and student loan payments, the years-long repayment pause helped millennials and Gen Z stash away savings faster than previous generations. Baby boomers and Gen X carry the highest average student loan balances of over $40,000.
Article
| Oct 4, 2023
One use of the list is for banks to provide customer service phone numbers on debit and credit cards that consumers can call, but the bank will never use to contact a customer. The industry group tested 14 banks’ customer service numbers to see if it could mimic an outgoing call from those numbers, or if they were protected by the list.
Article
| Dec 5, 2022
Banking: Most customers prefer to apply for common banking services digitally, including debit cards (72%), credit cards (71%), and savings accounts (69%). Excluding price, digital experience is the top reason globally for switching banks. Wealth management: Digital experience also tops the list of reasons for switching wealth managers, tied with seeking better integrations with other services.
Article
| Aug 7, 2023
In all of our research, we have found that security and control is the top category that consumers demand when looking to pick a bank partner or pick a credit card. It was the top category for our US cash back credit card report and our US travel credit card report.
Audio
| Aug 22, 2023
Issuing banks hold the deposits or extend the credit associated with cards, which feature their logos. Merchants can hold them liable if a customer does not pay. Issuing banks are also responsible for customer account data and card services, like fraud monitoring. Finally, they can perform additional purchasing chain functions, like acquiring. Key Trends We’re Watching.
Report
| Feb 28, 2023
Article
| Nov 12, 2024
And when I think about Gen Z and their propensity towards experiences, I think about some of the success that some marketers have had with specifically travel-focused or travel-oriented credit cards, and you highlight the features of the card. And look, on the surface a credit card is no different than any other card. It's a short-term, unsecured loan with some kind of interest rate attached to it.
Audio
| Jun 12, 2023
It may suggest the best credit card based on what it knows about you, or sneakers based on what you’ve searched for in the past. In the short term, that’s a huge opportunity for advertisers. But in the long term, users may grow fatigued with what they view as unobjective results. Personalized search has “the potential for a further erosion, or even just disintegration, of public trust,” said Willens.
Article
| Apr 19, 2023
Financial literacy and credit improvement: CreditRich, WealthMeUp, and Monytri focus on enhancing financial literacy and improving credit scores through gamified experiences and stock gifting. And CreditRich also seeks to help women and people of color improve their financial standings.
Article
| Aug 14, 2024
They have credit cards that are crypto based, right? Grace Broadbent:. Yeah, absolutely. There's a lot of crypto cards that are run on Visa and MasterCard. Rob Rubin:. Where do they get the value or what your credit limit is changes with those cards? Tyler Van Dkye:. It depends on the card.
Audio
| Apr 9, 2024
It's why Venmo now has a Venmo credit card. I mean, they want to be able to capture that ecosystem revenue. Rob Rubin:. Right. David Morris:. These are cards, ultimately including Apple Card, that I think are the most competitive threat to bank branded cards by far. They're growing outside of the banking ecosystem.
Audio
| May 30, 2023
As we know in China, the super apps really took off, WeChat in particular because mobile payments were integrated into the app and it became very easy for people to pay, especially people who didn't have credit cards. In China, credit card adoption was much lower and of course, most teens don't have credit cards, so I think that will be a really big one.
Audio
| Apr 4, 2023
I was always a little bit of a BNPL skeptic because it’s fundamentally a deconstructed credit card and the merchants are paying for it. But that doesn't mean we would never do it. Click here to read the full Q&A.
Article
| Nov 21, 2022
It promotes financial wellness as well as deposit products, auto loans, credit cards, and mortgage solutions. Largest share of budget: Primarily video across digital and broadcast channels, with a mix that includes performance-based marketing and paid social media. Social media activities: Meta-owned channels like Facebook and Instagram perform well for the credit union.
Article
| Sep 20, 2023
Whereas if you're paying with a traditional credit card, it can be 1%, 2%, or even less. So merchants pay quite a premium. It goes back to our mission of helping merchants: If they want this and they don't want to take the credit risk associated, fine—then there's value. But I think it’s a high price for the merchant to pay. II: How do you think SumUp’s brand has evolved?
Article
| Nov 21, 2022
Financial services: Includes commercial banks, credit agencies, personal credit institutions, insurance companies, consumer finance companies, loan companies, business credit institutions, and credit card agencies; also includes companies engaged in the underwriting, purchase, sale, or brokerage of securities and other financial contracts.
Report
| Sep 27, 2023
BNPL serves as an alternative to credit cards. In 2021, 59.5% of US Hispanic households held a Visa, MasterCard, American Express, or Discover card, compared with 71.5% of the overall population, according to the FDIC’s Household Survey. And 69.0% of Hispanic consumers used BNPL because they were short on cash, per our survey, while 60.9% of non-Hispanic households used BNPL for the same reason.
Article
| May 19, 2023
And RuPay dominates India’s debit card market but lags behind Visa and Mastercard in the credit card sector. The problem: While RuPay and UPI have been widely embraced by consumers and merchants, large banks and payment providers aren’t as keen to promote the systems because they can’t earn significant income from them.
Article
| Jan 12, 2023
Its funding costs shot up 81% YoY in H1, and consumer credit losses widened, growing 39% YoY. Our take: While no longer in the height of the BNPL boom, Klarna is finding ways to maintain long-term profitability. It still faces hurdles to get there—while also navigating a shifting regulatory environment.
Article
| Nov 14, 2024
The lack of fees also means one less source of revenue for the apps in a space that already doesn’t generate much direct revenue—children tend to spend less money than adults, which means fewer interchange fees, and they can’t use credit cards, another major revenue source. In practice: Apps that don’t charge a subscription-based fee have met with mixed success.
Article
| Feb 16, 2023
Financial services: Includes commercial banks, credit agencies, personal credit institutions, insurance companies, consumer finance companies, loan companies, business credit institutions, and credit card agencies; also includes companies engaged in the underwriting, purchase, sale, or brokerage of securities and other financial contracts.
Report
| Sep 20, 2023
Cash App plans to push deeper into lending services by integrating Afterpay on the Cash App Card. Afterpay’s popularity could attract new cardholders: BNPL gross merchandise volume increased 23% YoY in Q3, totaling $8.24 billion.
Article
| Nov 12, 2024
Walmart, DoorDash, and others have also gone the route of partnering with credit card companies. Develop unique features that appeal to a specific audience. For example, Walmart’s Oreo partnership that offered a limited-edition flavor exclusively to Walmart+ members made a direct appeal to grocery shoppers, with a focus on families and young adults.
Report
| May 8, 2023
In total, it offered six of the seven tools, missing only a credit builder. The Most Valuable Feature to Add. A credit builder helps create loyalty among consumers with poor or no credit histories. While Chime and Varo both offered a secured credit card, only Chime offered a service (Experian Boost) that uses bill payment history to help customers improve their credit score.
Report
| Dec 9, 2022
Credit penetration is low. Just 8% of consumers in the region had access to a credit card in 2021, per PPRO. That suggests high demand for making payments on credit, helping drive BNPL use. It also means consumers won’t be stretched paying off multiple cards compared with shoppers in developed markets, which makes them less likely to miss BNPL repayments. BNPL spend is high.
Article
| Jan 19, 2023