TikTok takeover: Product discovery has gone online, even as most shopping remains in-store. Top-of-funnel activities will move even further online. “Search and discovery are moving onto new channels, and TikTok has been the big beneficiary, as long as it keeps its US business going,” our analyst Sky Canaves said on a recent episode of our “Behind the Numbers: Reimagining Retail” podcast.
Article
| Apr 6, 2023
On today's episode, host Sara Lebow tees up a conversation between our analyst Andrew Lipsman and Ram Iyer, worldwide director, digital strategy and ecommerce at Microsoft, about omnichannel and mobile commerce, the consumer path to purchase, the metaverse, and more.
Audio
| Jan 17, 2023
TikTok's marketing influence grows: The platform is becoming pivotal in holiday campaigns and consumer engagement.
Article
| Nov 21, 2023
The vast majority (96%) of Pinterest searches are unbranded, said Brittan Bushman, Pinterst’s director of strategy, during a session at Advertising Week New York 2023. This means that consumers turn to Pinterest to learn what kinds of products are out there, unlike traditional search engines like Google, where they go to refine their search for something they already know exists.
Article
| Oct 18, 2023
Nascent partnerships from 2023 will start packing a punch in 2024. Companies without an overwhelming market advantage will need to join forces with rivals or complementary partners to keep boosting revenues.
Article
| Dec 18, 2023
Mobile is driving ecommerce sales growth, with 43.2% of the $1.137 trillion in US ecommerce sales we project for this year. As mcommerce sales rise, retailers are innovating to get a piece of the $491.14 billion pie. Mobile commerce will be especially vital this holiday season. Some 79% of US online shoppers shopped via mobile during the Cyber Five last year, according to Bizrate Insights data cited in a Forrester report.
Article
| Sep 26, 2023
Second, as it aggressively expands its Amazon Fresh footprint, Amazon will introduce more in-store retail media formats, including in-store digital signage, smoke screen overlays on cooler doors, and experimenting with other surfaces. Third, Lipsman thinks Amazon will bring back its Prime Samples program, which allowed brands to market products via samples before being discontinued in 2019.
Article
| Jan 5, 2023
Restaurant sales rose 5.3% YoY in May, the third straight month of growth above 5%, per the US Commerce Department. That’s a clear sign that consumers are still spending but being pickier. Editor's note: This content is part of ĢAV’s subscription Briefings, where we pair daily updates with data and analysis from forecasts and research reports.
Article
| Jun 20, 2025
Use this chart: Retail and commerce strategists should prepare for uneven global growth, assessing regional priorities and tapping into faster-growing markets. Marketers can stress ecommerce’s growing slice of retail to reinforce investment in online channels—even when growth rates cool. Related ĢAV reports:. Worldwide Retail Ecommerce Forecast 2025 (ĢAV subscription required).
Article
| May 22, 2025
Prediction 4: A major US issuer will pilot a digital-only consumer credit card by the end of 2024. While virtual cards grew in popularity in 2024, issuers still offered physical cards alongside them. No major issuer in the US launched a digital-only card, likely due to consumers' reluctance to ditch their physical wallets.
Article
| Dec 30, 2024
US consumer spending rose just 1.8% YoY in Q1 2025—a drop from 4.0% in Q4 2024, per the US Commerce Department. 45.6% of consumers say a similar lifestyle makes them trust an influencer’s opinion, compared to 19.8% who trust those with a high follower count, per a 2025 Grin survey.
Article
| May 8, 2025
Others that are more reliant on D2C brands or cross-border commerce may face increased headwinds. Click here to view our full forecast for US digital ad spending, by tariff scenario.
Article
| May 12, 2025
Skai launches Celeste AI to streamline commerce media: Celeste combines cross-channel analysis and optimization, cutting task time from hours to seconds.
Article
| Apr 2, 2025
Others have been pulled to Meta platforms and TikTok, leaning on their large audiences and shoppable commerce features instead. Influencer and affiliate marketing are also valuable channels, though ROI can be harder to determine—an increasingly important metric during high-sales volume events like the Cyber Five.
Article
| Nov 27, 2024
Chart
| Aug 29, 2024
Source: ĢAV; Bizrate Insights
Department stores face an uphill battle as discounters, online retailers take share: Our Industry KPIs show foot traffic declined during the holiday season, emphasizing the sector’s challenges.
Article
| Feb 6, 2025
Chart
| Aug 23, 2024
Source: ĢAV; Bizrate Insights
Chart
| Aug 23, 2024
Source: ĢAV; Bizrate Insights
Chart
| Oct 17, 2024
Source: 3Gem Research ; Checkout.com
Chart
| Oct 17, 2024
Source: Checkout.com; 3Gem Research
Chart
| Jul 1, 2024
Source: ĢAV
Chart
| Jun 27, 2024
Source: ĢAV; Bizrate Insights; Insider Intelligence
Chart
| Apr 17, 2023
Source: Nepa; Klarna
The news: President Donald Trump signed an executive order to establish a Strategic Bitcoin Reserve and a US Digital Asset Stockpile. The Bitcoin reserve will hold Treasury Department Bitcoins that were forfeited as part of criminal or civil proceedings. The stockpile will consist of digital assets other than Bitcoin that were forfeited to the Department of Treasury. These assets may be sold or held.
Article
| Mar 7, 2025
Chart
| May 1, 2024
Source: ĢAV; Bizrate Insights