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Over three quarters (78%) of US consumers say they鈥檙e likely to return packages to a convenient, attended location inside, according to a June 2024 survey from Narvar. Nearly as many (71%) would use home pickup for their returns at a time they select.

Retail mcommerce is a $542.73 billion opportunity in the US this year, growing 11.7%. To maintain that growth and attract mobile shoppers, retailers will have to create seamless smartphone and app buying journeys, invest in loyalty programs to retain users, and prove that the mobile experience stands up against desktop.

Social commerce has yet to reach its potential in the UK. Social buying is still on the rise鈥攁nd there is plenty of headroom to grow spend.

On today鈥檚 podcast episode, we take a deeper dive into lesser-known areas of Amazon鈥檚 business. First, we examine the initiatives at play for the company's TV and voice businesses. Then, we discuss Amazon's ambitions around 鈥渏ust walk out鈥� and smart payment technology. Tune in to the conversation with our analysts Grace Broadbent, David Morris, and Yory Wurmser.

Credit cards will remain the most popular retail payment method in the US through next year, with total credit card transaction value reaching $3.843 trillion in 2025, per our forecast.

An extended returns policy is the No. 1 experience-based reward that US adults would be most interested in receiving from brands, per Ebbo鈥檚 October 2023 survey.

After a slight dip in 2022, US retail ecommerce sales growth will accelerate each year through 2027, according to our forecast. By that point, ecommerce sales will reach $1.736 trillion and make up one-fifth of total retail sales.

S digital out-of-home (DOOH) will make up 31.4% of out-of-home (OOH) ad spend this year, showing recovery after a pandemic dip, according to our forecast.

Key stat: Generative AI adoption will climb to 77.8 million users in the two years following the November 2022 release of ChatGPT, more than doubling the adoption rate of both tablets and smartphones, according to our forecast.

Fiserv鈥檚 Tap to Pay on iPhone rollout and ACI鈥檚 expansion into larger merchants open up a big growth opportunity for these providers

It鈥檚 getting harder for apps to grow their user bases.

On today's podcast episode, we discuss the most important parts of the EU's new AI Act, what's missing, and how these rules could shape US regulation. "In Other News," we talk about what nefarious GPTs can get up to and a card-linked buy now, pay later (BNPL) offering. Tune in to the discussion with our analysts Carina Perkins and Yory Wurmser.

The real-time payments system could create a loss of interchange revenue and other challenges鈥攂ut that鈥檚 not stopping them from signing up for it

To keep up the momentum, the BNPL provider launched a Pay-in-2 product so it can expand into new payment categories

Record-high debt and record-high card interest rates are leading to missed payments

The mega-retailers want to offer the instant payments rail as an alternative to fee-laden cards

New travel features will help Amazon better compete in the co-brand space and rack up volume.

Key stat: 61% of US paid search marketers think future chat-based search advertising will be very or extremely effective, according to NP Digital.

Overall retail spending will rise 4.5% to $1.328 trillion for the 2023 holiday season.

By 2027, there will be a combined 135.5 million Gen Z and millennial social network users in the US, over half of total US social network users, according to our forecast.

The rollout will help it keep up with Klarna, but well-established competitors in the market could limit its growth

JPMorgan Chase launched its Chase Media Solutions ad unit earlier this month. The venture looks a lot like a retail media network (RMN), with one important distinction鈥擟hase is not a retailer. But because it鈥檚 monetizing purchase data, Chase Media Solutions operates a lot like an RMN.

Elon Musk鈥檚 rebranding of Twitter jeopardizes established brand equity while forging a fresh identity for potential everything-app ambitions. Is this the final straw for users and advertisers?