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On today's podcast episode, we discuss what to expect in 2024, whether Google's new AI search tool will destroy traffic, a new self-checkout machine, loyalty in the age of the "zero consumer," if everyone will soon be creating digital clones of themselves, roads that can wirelessly charge electric vehicles, and more. Tune in to the discussion with our vice president of content Suzy Davidkhanian, analyst Blake Droesch, and vice president of Briefings Stephanie Taglianetti.

Grocery offers another potential use case. More supermarkets are relying on dynamic pricing to mark down goods nearing their expiration dates, allowing them to offer more discounts to shoppers while reducing food waste. For instance, Israeli startup Wasteless says grocers using its dynamic pricing technology cut waste by up to 40%.

Kroger鈥檚 sales sag as grocery prices stabilize: That new state of play could drive the grocer to look to high-margin retail media to drive growth.

So for Instacart, when I get the wrong item, they're like, "Ah, don't worry about it, just keep it," because they can tell that I've bought an obscene amount of groceries with them over the last four years. Sarah Marzano (18:47):.

鈥淢y pitch is that Walmart will open up a smaller-format store for grocery targeted at higher-income people,鈥� said Lebow. 鈥淭his is the Whole Foods of Walmart.鈥�. Verdict? 鈥淚 just don't think Walmart really gets the urban consumer in a way that would make it work," said Stambor. Walmart has struggled in urban markets, and last year closed half of its stores in Chicago. Listen to the full episode.

Meanwhile, Walmart鈥檚 low grocery prices have enabled it to grow market share over the past year鈥攚hile Amazon鈥檚 grocery business is in a state of uncertainty as the company prepares to lay off 18,000 workers and rein in spending. Amazon hasn鈥檛 opened a new Amazon Fresh grocery store since September 2022, despite having at least seven US locations fully built out, per The Information.

This perceived lack of value is most apparent in the grocery aisle, where nearly two-thirds (61%) of consumers noticed shrinkflation on multiple products this year, per CivicScience.

Target is doubling down on essential items and groceries, but it's also looking to add some cooler new bells and whistles like Starbucks delivery to your car and curbside returns.

There鈥檚 just one catch: Credit cards are something of a rare beast鈥攚hat other payment method offers 6% back on groceries or a 60,000-travel-point introductory offer? They have that magic mix of interest income, interchange fees, and membership fees. The annual average return on asset for a credit card was about 4.41%, per the Federal Reserve.

So it's like a one trip wonder kind of activity versus Aldi only has that groceries. All they have is groceries. The one thing I think is very cool is that they've turned grocery shopping into a fun activity with this aisle of shame.

This year will be marked by a little bit of the old and a little bit of the new. While consumers give in-store shopping another go, augmented reality (AR) will help bridge the gap between the physical and digital worlds. Our analysts have already covered the biggest trends of 2023, but here are four more predictions for what's to come next year.

Grocery is one of the places where Walmart is still in better shape than Amazon in a lot of ways. So I think that this would be a good bet for Amazon.

At the same time, more shoppers are using the service to purchase essentials like groceries, whose share of BNPL spending has risen by 37.5% this year. Overall, BNPL users spent $46.7 billion so far in 2023, a 14.7% increase YoY.

Digital wallets are also quickly becoming commerce enablement platforms through features like digital smart receipts and payment method optimization. These services can boost both user loyalty and purchase conversion. This article originally appeared in Insider Intelligence's Payments Innovation Briefing鈥攁 daily recap of top stories reshaping the payments industry.

On today's podcast episode, we discuss why the internet might be getting worse, what a new device designed for generative AI (genAI) might look like, whether we're sure about self-checkout, why a new online safety bill matters, what consumers expect from brands on social issues, where the ultra-rich spend their holidays, and more. Tune in to the discussion with our forecasting writer Ethan Cramer-Flood and analysts Bill Fisher and Carina Perkins.

Particularly online and particularly online in 2020 and 2021. Sara Lebow:. Let's talk about this by category. We forecast that total retail sales growth by product category will be quite high for food and beverage, apparel and accessories, and health and personal care. All of those are around 7% growth for this year. Whereas computer and consumer electronics are much lower at 2.5%.

On today鈥檚 podcast episode, we discuss the future of the bank branch. 鈥� In our 鈥淗eadlines鈥� segment, we chat about why banks are closing so many branches and how consumers want more digital experiences. 鈥� In 鈥淪tory by Numbers,鈥� we explain what Curinos defines as branch share and why it used to account for more primary new accounts than it does today. We also discuss the value of closing a branch in order to save operating expenses in a low-rate versus high-rate environment. 鈥� In 鈥淧retend CEO,鈥� we look at regional banks and their deposit portfolios in a high-rate environment. Listen to the discussion with host Rob Rubin and Curinos director Andrew Hovet.

It's not a Canada-specific problem to see inflation affecting grocery store pricing, however, the report outlined a significant concern that three grocery giants were unfairly manipulating the market. Loblaw, Sobeys and Metro own the vast majority of grocery stores in the country, often under different guises.

They realize what's driving people in store, but they also understand how to use online and what type of customer that drives. They've been able to use a lot of data and they have a new partnership. This was the newest news, the Revs.

I remember we had launched a whole sort of digital store research area when I was at Forrester. I think it must've been back in around 2010 or something. And even back then there was caution over investing in these digital in-store technologies. And I think it's the same sort of concern right now is how are we going to maintain these things?

Walmart is the top destination for groceries, Target for apparel and shoes. Amazon鈥檚 recent inroads into grocery have not yet disrupted Walmart鈥檚 position as the nation鈥檚 No. 1 grocer. Last year, 77% of Walmart+ Weekend shoppers bought groceries, more than doubling Target and quadrupling Amazon in the category for their respective events.

looking for lower prices than supermarkets and major grocery retailers like Walmart, or just because they live in food deserts where they don't even have easy access or convenient access to a larger supermarket, so they have to turn to these stores, and it's really hard to find grocery items for less than a dollar that aren't going to be very tiny and not that useful.

To convince investors that it鈥檚 got the tech to propel both its grocery and advertising business, it鈥檚 enlisting the help of AI. This was originally featured in the Retail Daily newsletter. For more retail insights, statistics, and trends, subscribe here.

Grocery sales surged during previous royal events, including the Queen鈥檚 Platinum Jubilee in 2022 and the wedding of Prince Harry and Meghan Markle in 2018. A similar uplift is likely as UK consumers celebrate the coronation. People are planning coronation parties.