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While intermediaries鈥� share of ecommerce sales (grocery or otherwise) will remain relatively flat for the next couple of years, they鈥檙e still a long-term threat to traditional retail. But there鈥檚 an opportunity for retailers to use intermediaries鈥� strategies against them.

Indexed Online Sales. Retail Media Ad CTR.

Today's story is a June 13th story from Marketing Week titled, trust in supermarkets falls to nine-year low as consumers feel ripped off. This data is UK specific, but I'd imagine we're seeing something similar in the US. Consumers feel grocery stores are charging more money for less.

I think actually it was starting with digital, digital, digital. But through that to the point of diversity, you could advertise in certain channels that you are gay-friendly, your gender-neutral in your practice, but also prices. Cost is big for this generation, if they can see that they can get a price. I mean, that's why maybe a lot of them use telehealth because the price is right there.

Groceries were a major purchase among Walmart+ Week shoppers, with more than half buying groceries. However, shoppers who specifically signed up for Walmart+ to shop the sale were 2.3 times more likely to purchase travel services and 1.5 times more likely to purchase electronics compared with regular subscribers.

I do kind of wonder though, the reason that people go to Asian grocery stores or to a very specific demographic grocery store, is they're usually run by people in that demographic and so they have a closer, I would assume, a closer connection to the brands, the foods, the type of products that people want.

At the same time, I think the combination that they offer of dining place and shopping place is very powerful and one that I think more supermarkets and grocery chains will try to leverage. I know I see my local chain here, HEB, they're expanding their Dine-in or restaurant offerings in their newer supermarkets, in their newer stores. So I think that's a lasting trend.

A majority (73%) of consumers surveyed in February 2023 said they are spending more on groceries and less on experiences in the previous six months. Back in August 2022, 65% said the same. Half of consumers in the February survey said they have started saving more of their income. Categories Where Consumers Cut vs. Spend Remains Fairly Steady.

And I think that's being deployed at a lot of grocery stores and big box retailers, but you could see that being helpful for in-store shopping across general merchandise categories as well. Particularly, if you're someone who thinks shopping in store can get a little bit overwhelming. And you're seeking or craving some of the merchandising tools or curation that's available online. Marcus Johnson:.

The company dominates online shopping. It's got about 40% share of the market in the US. They've got Amazon Web Services, its cloud offering, AWS. It's incredibly profitable for the company. It actually made over $5 billion in profit for the company in Q2 alone. They're also the third largest digital ad player in the US behind Google and Meta.

AR/VR tech is most in demand for online shopping. Retailers including Nike and Toms have experimented with VR experiences in stores. But only 20% of 18- to 26-year-olds鈥攖he age group most likely to use the technology鈥攚ant to see it in stores, versus the 30% who want to see it online, per Klarna. Online checkout technology is helping tackle cart abandonment.

I think Arielle may have mentioned from the Jungle Scout, the 43% of Gen Z consumers, they start their online product searches on TikTok, which is a lot higher compared with Google. So it definitely makes sense. It's probably not a surprise, but the numbers are pretty astounding. Sara Lebow:.

On today's podcast episode, we discuss what finding products online will look like in 2025, if Target's new membership program can stack up against Amazon Prime and Walmart+, how ads on chatbots will change advertising, how to make stores more fun places to shop, what the world's first "ketchup insurance" offers, how Americans use dating apps, and more. Tune in to the discussion with our vice president of content Suzy Davidkhanian and analysts Evelyn Mitchell-Wolf and Carina Perkins.

But at the end of the day, for me, I would say understanding how much people have saved because that's what they're using to spend money on extras, not the groceries, right? And then understanding how much people are in debt probably. It's two things together, savings and debt. And then what I thought is frightening 'cause every retailer is also reading the news, right?

And then a grocery store, you're not going into to browse with the exception of some really exciting grocery stores. So yeah, I mean, it's not the place where you expect to see an iPad that you can play around on. Arielle Feger:. And I think the more collaborative or engaging the tech is, the better. Consumers love to feel included in part of what a brand is doing.

What's your prediction on when we're going to see Just Walk Out more widely adopted or let's say adopted in grocery stores? David Morris (17:28):. I'd go back, if it's grocery stores, large supermarkets, several years. I mean, there's a huge runway for just walkout and in other store formats, and I think it's going to be a matter of years until that's perfected at scale for a supermarket.

It鈥檚 based on a January 2023 online survey of 1,005 US consumers, 61% of whom were non-credit union members and 39% of whom were credit union members. Its behavioral science approach seeks to help FIs understand why consumers choose certain payment methods, and how to best guide their behavior. What are the field marks of a budgeter and a non-budgeter?

But in that case, there's probably going to be continued high scrutiny of the mergers, like the Kroger-Albertson's deal, which I think is pretty unlikely to actually happen if she takes office, and the Mars-Kellanova deal as well, because those deals likely would lead to higher grocery prices. Marcus Johnson (20:56):. Well, that's all we've got time for for today's episode.

Discount and value-focused retailers, like Walmart and Dollar General, will continue to benefit from consumers trading down in the grocery category, while luxury retailers like LVMH Moet Hennessy Louis Vuitton and Capri Holdings are bullish as China recovers from pandemic lockdowns. This was originally featured in the Retail Daily newsletter.

Key stat: The majority of homeowners and renters鈥攐ver 60%鈥攕hop online at least once a month, with homeowners doing so more frequently. Jungle Scout鈥檚 research shows that 42% of homeowners shop online more than once a week, compared with only 35% of renters. What it means: Homeowners鈥� higher confidence in their financial security makes them more likely to spend overall.

The company said revenues grew 39.8% YoY in Q1, noting orders from convenience stores and groceries grew faster than other deliveries in the US. But Instacart鈥檚 focus on retail media may be impacting its core delivery business: The number of grocery orders it facilitated in the latest quarter fell 2% YoY.

But when you are shopping around or just going online to go on Amazon and see what's for sale, you might buy some household essentials. You might buy some of the stuff that you would buy normally, but it's a few dollars cheaper, so you decide to buy it before you're out of paper towels, for example. Sara Lebow (08:41):.

Consumers have been hammered by inflation over the past couple of years, and now you have the prospect of even higher prices on grocery items, your avocados, your fruit, your wheat products, all of those things are going to get more expensive and consumers have already been pulling back spending in anticipation of that happening.

Health systems that offer digital tools such as self-scheduling, app-based messaging, and price listings for services are on the path to catching up to retailers. What does all this mean for healthcare providers and retailers? Retailers and incumbent providers will need to differentiate their health services to stay competitive.