蘑菇AV

DoorDash partners with Lyft: The combination should make the delivery service a stronger competitor to Uber, which offers members of its Uber One service free food delivery and discounted rides.

Walmart rolls out same-day delivery for Rx, general items: The new service threatens struggling retail pharmacy chains, but we think Walmart鈥檚 main motivation is to capture customers for its membership program.

The noticeable decline likely influenced Temu鈥檚 decision to pivot to a local fulfillment model, selling goods only from domestic sellers, a move that helps it avoid hiking prices (and raising shoppers鈥� hackles with tariff-related fees at checkout).

Order management and fulfillment providers enable greater flexibility and transparency to deliver orders across channels, including ship from store, click and collect, and buy in-store and deliver to home, along with the tracking of orders through all stages of fulfillment.

Retailers that can pivot quickly, diversify fulfillment hubs, or highlight locally made products will be better positioned to absorb shocks. While the long-term effects of Trump鈥檚 tariff moves will take time to settle, the immediate takeaway is simple: Agility, not size or proximity, will define success in this new era of commerce.

Digital grocery sales are growing again across Western Europe as inflation forces higher spending, click and collect gains momentum, and mobile loyalty schemes come to the fore. 鈥�

To leverage mobile鈥檚 role in the holiday season, retailers should prioritize app features that help consumers find the best deals, both online and in-store, and offer flexible fulfillment methods for value and convenience. This was originally featured in the Retail Daily newsletter. For more retail insights, statistics, and trends, subscribe here.

Evasive maneuvers: Chinese retailers have been taking steps to mitigate the impact of de minimis, including expanding their local seller networks and investing in US warehouses and fulfillment. Alibaba is making a concerted effort to woo US sellers to its AliExpress marketplace.

Nearly half of Walmart鈥檚 marketplace sellers are using its fulfillment services, up nearly 600 basis points compared with the previous year鈥攃reating another high-margin revenue stream. Membership income is growing fast. Walmart+ had double-digit growth in Q4, while Sam鈥檚 Club鈥檚 investments in customer experience are boosting sign-ups and renewal rates.

Volkswagen aims to attract truck buyers with retro-themed Scout SUVs and pickups designed and built in the US.

Customers may be missing out on the full value of their cybersecurity policies: They know they need coverage. But they鈥檙e lagging in their pickup of related risk management services.

The initiative aims to align all teams involved in ecommerce, ensuring a more seamless approach to digital operations, fulfillment, and customer engagement. This move underscores Kroger鈥檚 commitment to strengthening its omnichannel capabilities, as grocery ecommerce continues to reshape shopping habits.

Ecommerce Sales, by Fulfillment. Ecommerce Sales, by Category. Food and Beverage Ecommerce Sales. Textiles, Clothing, and Footwear Ecommerce Sales. Household Goods Ecommerce Sales. Health, Personal Care, and Beauty Ecommerce Sales. Computer and Telecom Ecommerce Sales. UK Key Ecommerce Retailers. Amazon Ecommerce Sales. Ecommerce Sales, by Amazon vs. Non-Amazon. Ecommerce Sales Growth, by Amazon vs.

Expand fulfillment services.

Home Depot has also improved its fulfillment capabilities to speed up deliveries and offer more options for consumers. These initiatives have boosted customer satisfaction, engagement, conversion rates, and ultimately, sales. These efforts should help keep Home Depot on solid ground this year.

It鈥檚 a pronounced shift from the days of drug companies advertising their products to consumers but leaving fulfillment, purchasing, and delivery to other stakeholders like healthcare providers, insurers, and pharmacies. We expect more pharma players to join the D2C market this year.

Just Eat Takeaway expands retail media offerings with Rokt partnership: The delivery company joins DoorDash, Instacart, and Gopuff in enhancing its ad capabilities

Compensation questions ask for specific payments, fair market value of services, co-pay and consultation fees, fulfillment or refill requirements, and any bonuses for achieving those.

Stickiness without fulfillment burdens鈥擜mazon facilitates but doesn鈥檛 fulfill the order, which could also help it sidestep some of the risk associated with the Trump administration鈥檚 鈥淟iberation Day鈥� tariffs. Monetization potential鈥擨t鈥檚 easy to imagine Amazon weaving referral fees or ad revenues into the feature.

Provide an overview of our total ecommerce sales forecasts as of Q4 2024, including breakdowns by device, fulfillment method, channel, category, and company. Help retailers benchmark their total sales against the market. Help retailers forecast future sales growth across channels. Important note: We update most of the benchmarks in this report three times a year.

Consumers aren鈥檛 ready to quit cash yet: The shift to digital delivery of services hasn鈥檛 relieved banks of their duty to manage cash鈥攑articularly if they鈥檙e seeking to win over cash-carrying millennials and Gen Zers.

Retail pharmacies鈥� plight is Amazon鈥檚 gain: The online pharmacy is doubling down on fast medication delivery to capture market share from pharmacy incumbents.

At the same time, Ulta has struggled with 鈥渆xecution challenges鈥� related to its evolution into an omnichannel retailer, due to the complexities of offering more fulfillment options and a fast-growing assortment. Those factors led Ulta to lose market share in the beauty category for the first time last year.

It is also adopting an asset-light model that relies on third-party vendors for design, manufacturing, and order fulfillment, enabling it to keep inventory lean even as it expands into categories like menswear and swimwear.