Article
| May 22, 2025
We look at how retailers can improve their shopping experiences for younger customers to meet their avoidant preferences.
Article
| May 19, 2025
Article
| May 20, 2025
In our exclusive survey with ESW, data from shoppers in 18 countries reveals new twists in the path to purchase, the rising momentum of marketplaces, and the resilience of age-old fundamentals.
Report
| Feb 25, 2025
Discounts are a primary motivator for TikTok Shop purchases: But that tactic may not be sustainable for sellers reeling from the impact of China tariffs.
Article
| May 16, 2025
Online returns growth will outpace overall ecommerce growth through 2028, driving retailers to update their strategies and solutions to manage costs.
Report
| Feb 21, 2025
B2B ecommerce growth is outpacing B2B product and electronic sales growth. And ecommerce site sales are taking an increasing share of the market. Macroeconomic conditions, buyers’ preferences, and AI use are fueling increased digital transactions, particularly through third-party marketplaces.
Report
| Feb 19, 2025
In our first edition of the Global Digital Index, created in partnership with the RLC Global Forum, we explore retail and ecommerce in the Gulf States of the Middle East.
Report
| Feb 18, 2025
Article
| May 15, 2025
Report
| Feb 19, 2025
On today’s podcast episode, we discuss where GenAI is being used along the current shopper journey, how agents can help, the most overhyped piece of this, and one thing retailers and brands are paying enough attention to as a result. Listen to the conversation with our Senior Analyst Sara Lebow as she hosts Senior Analyst Carina Perkins and Principal Analyst Yory Wurmser.
Audio
| May 14, 2025
With AI tools creeping into shopping, Google could borrow Pinterest’s discovery model to stay relevant in design, DIY, and fashion search.
Article
| May 13, 2025
Report
| Feb 14, 2025
The cost of everything from Pandora jewelry to Adidas sneakers is rising: The trend is poised to accelerate as tariff-hit goods arrive at US ports—and shoppers have taken note.
Article
| May 9, 2025
Article
| May 9, 2025
Gen Alpha’s shopping journey starts and ends on digital, with parents facilitating the way.
Report
| Jan 31, 2025
Chart
| Jun 6, 2025
Source: ĢAV; Placer.ai
Report
| Jan 30, 2025
Report
| Jan 30, 2025
This deck provides critical data to help retailers benchmark their own ecommerce sales against the wider market.
Report
| Jan 30, 2025
The biggest ecommerce disruptors face a reckoning: The closing of the de minimis exemption is forcing Shein, Temu, and TikTok Shop to pivot, but it isn’t clear that shoppers will follow.
Article
| May 2, 2025
Chart
| Jun 3, 2025
Source: Accenture
Article
| May 2, 2025
Article
| May 2, 2025
This deck provides an overview of the travel sector in ecommerce, including forecasts for sales growth, digital ad spending, and KPIs. It also highlights consumer shopping behaviors, research trends, what’s changed since last year, and the influence of technology on purchase decisions.
Report
| May 8, 2025