Amazon Pharmacy expands medication services for caregivers and Medicare users: Healthcare service providers and pharmacies can earn customer loyalty by appealing to often overlooked caregivers with services that make their roles easier.
Article
| Jun 3, 2025
The news: Brazil’s central bank rolled out a recurring payments feature to the Pix instant payment system, according to a report from Reuters.
Our take: Pix’s use likely can keep growing steadily if it can target new volume opportunities.
Article
| Jun 18, 2025
The majority (80.9%) of worldwide retail media ad spend will take place in China and the US this year, according to a March 2025 ĢAV forecast.
Article
| Jun 24, 2025
The news: Sens. Bernie Sanders (I-VT) and Angus King (I-ME) have introduced a bill, The End Prescription Drug Ads Now Act, that would prohibit D2C prescription drug advertising on television, radio, print, digital platforms, and social media. Our take: Despite disdain for drug commercials among consumers and lawmakers, pharma marketers shouldn’t sound the alarm just yet.
Article
| Jun 13, 2025
Agentic AI, an advanced form of AI combining machine learning, LLMs, and automation, is set to revolutionize retail banking by creating intelligent digital employees. The Financial Brand predicts it will act as a "financial GPS on steroids," offering personalized, proactive financial support by understanding full customer context and anticipating life changes. This could significantly enhance customer experience, particularly appealing to Gen Z's preference for self-service. However, our take suggests a potential cost: job displacement in banking. The ideal scenario involves banks adopting Agentic AI while retaining customer-facing staff, balancing efficiency and personalization with the essential human touch.
Article
| Jun 10, 2025
Forecasts
| Mar 28, 2025
Source: ĢAV Forecast
The news: Amazon CEO Andy Jassy said AI-driven efficiencies will reduce the company’s headcount. “As we roll out more generative AI and agents …we will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs,” Jassy said in a letter to employees. “In the next few years, we expect that this will reduce our total corporate workforce.”
Our take: Companies that pursue an AI-first mission by laying off employees risk lower team morale, a resistance to AI adoption among workers, and damaged consumer trust. Still, Amazon’s scale, deep pockets, and cloud infrastructure dominance may insulate it from backlash or major fallout.
Article
| Jun 18, 2025
Ecommerce growth accelerated during the 2023 holiday season as US consumers shifted more of their shopping to mobile devices.
Report
| Mar 22, 2024
In today’s episode, we talk about how to be both a product-led organization and a customer-centric one, what fintechs are doing that keeps them closer to customers, and how banks can rethink the customer journey around financial life stages. Join the discussion with host and Head of Business Development Rob Rubin, Analyst Lauren Ashcraft, and Principal Analyst Tiffani Montez.
Audio
| Jun 10, 2025
The news: Block’s Square will be Live Nation Canada’s exclusive provider of payments.
Our take: Partnering with Live Nation Canada offers Square a space to test out its newest tech on large crowds in a confined space expecting fast turnaround times.
Article
| Jun 26, 2025
On this special edition podcast episode, learn about the rise of off-site retail media advertising with ĢAV Principal Analyst, Sarah Marzano and Google’s Head of Retail Media, Shawn McGahee. This conversation is from the May 9th ĢAV virtual summit, Commerce Media Trends 2025. Listen everywhere you find podcasts, or watch on YouTube and Spotify.
Audio
| May 29, 2025
The data point: Constellation Brands expects to take a $20 million hit this fiscal year due to the Trump administration’s aluminum tariffs, CFO Garth Hankinson said on the company’s earnings call.
Our take: Constellation Brands is one of the few companies openly acknowledging the real-time impact of the administration’s policies. With both hardline deportation rhetoric and tariffs hitting at once, the company faces a dual challenge that could weigh heavily on its performance throughout the year.
Article
| Jul 2, 2025
The New York Times will license its journalism to Amazon: The deal supports AI training while signaling a shift toward paid data partnerships.
Article
| May 30, 2025
The news: Adobe and Amazon are redefining how marketers produce video ads by launching new generative AI tools aimed at small and mid-sized businesses. Adobe Express for Ads, unveiled today, supports direct publishing to platforms like Google, Meta, and TikTok, while Amazon’s AI video tool can transform product pages into multiple ad variants. These tools cater to resource-limited advertisers seeking scale and performance.
Our take: The video ad market is maturing fast—and AI is making it more accessible. As more marketers pilot GenAI tools, early adopters will gain an edge in personalization and efficiency, turning creative experimentation into reliable results.
Article
| Jun 11, 2025
Forecasts
| Mar 19, 2025
Source: ĢAV Forecast
The trend: Retailers and brands are rapidly weaving generative AI (genAI) into their operations to boost efficiency and scale without adding significant headcount. The breadth of the initiatives signals an abrupt shift in many companies’ thinking about genAI from a useful tool to a potential core business driver.
Our take: GenAI enables companies to do more with less—a crucial advantage at a time when macro uncertainty is making many firms wary of increasing their headcount. As early adopters scale their efforts and share results, momentum will grow—prompting others to follow out of necessity, not choice.
Article
| Jun 12, 2025
On today’s podcast episode, we check in on how retailers’ financials are looking this year, different approaches to inventory, and what Q2 is telling us. Listen to the conversation with our Senior Analyst Sara Lebow as she hosts Senior Analysts Blake Droesch and Zak Stambor.
Audio
| Jun 4, 2025
Article
| Jun 30, 2025
Wellness is becoming more digital, personalized, and consumer driven, with technology playing a central role in health management, fitness, and self-care.
Report
| Mar 21, 2025
On today’s podcast episode, we discuss the ingredients of Walmart’s current recipe for success and the technology that’s most likely to propel them into the future. Listen to the conversation with our Senior Analyst Sara Lebow as she hosts Vice President of Content Suzy Davidkhanian and Analyst Rachel Wolff.
Audio
| Jul 2, 2025
Forecasts
| Mar 19, 2025
Source: ĢAV Forecast
Forecasts
| Mar 19, 2025
Source: ĢAV Forecast
Forecasts
| Mar 19, 2025
Source: ĢAV Forecast
Forecasts
| Mar 19, 2025
Source: ĢAV Forecast
Forecasts
| Mar 19, 2025
Source: ĢAV Forecast