Forecasts
| Nov 18, 2024
Source: ĢAV Forecast
In 2024, ĢAV data partner GWI started offering data on respondents ages 65 and older in seven markets: the US, the UK, Canada, Hong Kong, Singapore, Israel, and Japan. For ease of comparison, our report features data for respondents ages 16 to 64 in all countries. But we have included the data for respondents 65 and older for those seven countries here as a supplement.
Report
| Oct 30, 2024
Matches, which stocked more than 600 luxury labels at its peak, collapsed and shut down in mid-2024 after being bought in a fire-sale deal by British retail group Frasers. The US will lag the global average for luxury sales growth. Modest gains will follow 2023’s contraction. In 2024, US luxury sales growth will track overall US retail growth.
Report
| Nov 20, 2024
Chart
| Mar 20, 2025
Source: Morning Consult
Chart
| Mar 27, 2025
Source: EY
LinkedIn improves B2B ad tracking: New updates help marketers integrate first-party data, track long-term impact, and optimize campaigns.
Article
| Feb 24, 2025
The company is telegraphing a return to its British roots with a new campaign titled “It’s Always Burberry Weather,” featuring Cara Delevingne and Barry Keoghan. Early results from Bernstein’s brand heat tracker indicate that the messaging shift is resonating with social media users. Burberry also plans to introduce “Scarf Bars” to its global store fleet, starting with its New York City flagship.
Article
| Nov 14, 2024
Ford will make the biggest cuts this go-round with 4,000 layoffs in Europe and the UK over the next three years. It blamed competition from China and slow demand for EVs. GM will lay off around 1,000 employees, about half of whom are based at its tech center in Michigan. That’s on top of 2,700 layoffs and 5,000 buyouts earlier this year.
Article
| Nov 21, 2024
Forecasts
| Oct 29, 2024
Source: ĢAV Forecast
Article
| Feb 21, 2025
Zooming out: Wikipedia has faced bias accusations elsewhere, including from Croatia, Japan, Spain, and the UK. Critics have claimed both liberal and conservative bias, though founder Jimmy Wales disputes systematic liberal bias exists. Why it matters: Marketers beyond India should be aware of Wikipedia’s critical role in the digital knowledge ecosystem.
Article
| Nov 6, 2024
The triopoly’s share of ad spending in Canada is much higher than in the US and UK. Google, Meta, and Amazon make up nearly three-quarters of Canada’s digital ad market. That’s much higher than in the US and UK. In smaller ad markets like Canada, local publishers have a more difficult time competing with foreign tech giants.
Report
| Apr 25, 2024
Forecasts
| Oct 25, 2024
Source: ĢAV Forecast
Sistrix data showed that search visibility for 33 of 70 leading news publishers in the UK declined by double digits following that update. And more than half of the top 15 news publisher sites in the US saw their search visibility decline. While the March 2024 update did stamp out some sites that leaned hard on AI to generate their content, it also punished many sites that did not.
Report
| Oct 28, 2024
Chart
| Mar 14, 2025
Source: Five9
Chart
| Mar 13, 2025
Source: Capgemini
The feature is available to customers in the US, Germany, Italy, and Spain and will launch in the UK soon. Why this can work: While extremely popular for checkout, PayPal wants consumers to spend more time in its app and use more of its products and services. To do this, it’s launched new features like PayPal Smart Receipts and Cash Pass.
Article
| Nov 14, 2024
Chart
| Mar 12, 2025
Source: Acoustic
Chart
| Mar 12, 2025
Source: Acoustic
Chart
| Mar 12, 2025
Source: Acoustic
Plus, consumer enthusiasm over automated customer service is waning: Only half of consumers in the US, UK, and Australia feel positive about using AI to engage with a business, down from 62% a year ago, per LivePerson and PureSpectrum. What are the key use cases of genAI for customer service?
Report
| Sep 18, 2024
Chart
| Mar 11, 2025
Source: The Harris Poll; Dataiku
Chart
| Mar 11, 2025
Source: The Harris Poll; Dataiku
Chart
| Mar 11, 2025
Source: The Harris Poll; Dataiku
Chart
| Mar 11, 2025
Source: The Harris Poll; Dataiku