Turnaround plans aren’t easy: While Abercrombie turned its fortunes around by delivering styles that resonate with Gen Zers and millennials, Foot Locker’s growth strategy remains a work in progress.
Article
| Mar 6, 2024
B2B ad spending will total over $35 billion this year, up 9.3% from 2022, according to our forecast. As millennials and Gen Zers become the dominant players in the buying process this year, B2B marketing will shift to keep up with their digital inclinations. Expect B2B marketers to take a page out of consumer marketing and invest more in influencers.
Article
| Jan 26, 2023
TikTok is competing with just about everyone, according to our analyst Jasmine Enberg. Its lower costs per thousand are helping it pull ad share away from platforms like Meta, while its appeal to Gen Z consumers is pulling search dollars away from Google and Amazon. But it can play nice too, a strategy the platform has had to adopt in Washington to avoid a total US ban.
Article
| Feb 3, 2023
Over half (56%) of Gen Zers and 43% of millennials find social media content to be more relevant than traditional TV or movies, per October 2024 Deloitte data. That includes both creator-produced and user-generated content (UGC). Yet seeing creators and their work on non-social channels is still the exception rather than the norm.
Article
| Mar 28, 2025
On today's episode, we discuss what to make of Twitter changing its name to X, whether Walmart is crushing Amazon in the grocery wars, what a billboard in your living room would look like, what Gen Z has done to the purchase funnel, why Airbnb doesn't have a loyalty program, what the most popular museums around the world are, and more. Tune in to the discussion with our vice president of content Suzy Davidkhanian and analysts Blake Droesch and Carina Perkins.
Audio
| Jul 28, 2023
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| Oct 1, 2024
Source: ĢAV
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| Oct 1, 2024
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| Oct 1, 2024
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| Oct 1, 2024
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| Oct 1, 2024
Source: ĢAV
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| Oct 1, 2024
Source: ĢAV
The big picture: There has been a general post-pandemic push for more in-person social and work-related events, particularly from Gen Z.
Article
| Mar 6, 2025
On today’s podcast episode, we examine how banks build and use trust to win new customers. Here’s a look at what we’re talking about:
• In our “Headlines” segment, we discuss recent data breaches at banks and question what the difference is between a bank's security breach and a breach at a partner company’s system.
• In “Story by Numbers,” we focus on personalization and reveal if it successfully engenders trust or just seems creepy.
• In “For Argument’s Sake,” we ponder what would happen if banks were required to report to customers when they shared their personal information with third parties and how it would impact customers’ trust and banks' marketing campaigns.
Tune in to the conversation with host Rob Rubin and our analysts Grace Broadbent and Tiffani Montez.• In our “Headlines” segment, we discuss how in-flight deposits and Gen Z will drive account openings in 2023 and to what extent new account openings are the result of high deposit rates and an incentive-laden environment.
• In “Story by Numbers,” we examine how being able to set up direct deposit when consumers open checking accounts is extremely important and the importance of deposits being protected.
• In “For Argument’s Sake,” we suppose there’s a new US banking regulation requiring all banking products to be applied for and opened online. We debate (nicely) how the industry dynamics would change if everything in banking were digitized and moved online.
Tune in to the conversation with host Rob Rubin, managing principal of financial services consulting at EPAM Systems Alex Jimenez, and our analyst Tiffani Montez.
Audio
| Aug 22, 2023
Apple’s headline-grabbing buy now, pay later (BNPL), savings, and credit card products are just one part of the threat it poses in consumer banking: Its digital platform delivers an almost unbeatable user experience (UX) and is tailor-made for Gen Z. Banks must adapt quickly or risk losing market share.
Article
| Jun 12, 2023
Zooming out: YouTube’s interest in Shorts isn’t a blip—it matches younger consumers’ overall interest, perhaps driven by shorter attention spans and a desire for bite-size viewing. 75% of Gen Zers said short-form videos are their most-watched type of vertical content, per Toluna.
Article
| Apr 17, 2025
In 2023, 92.3% of the 5.2 million accounts opened digitally will be with incumbent banks. Even Gen Zers—the main source of account opening growth—will largely opt for trusted institutions. Neobanks will be left in the dust, especially as fintechs and Big Tech siphon away customers.
Article
| Sep 11, 2023
Younger consumers’ attitudes toward drinking mirrors their approach to health and wellness. 53% of US Gen Zers want brands they patronize to support mental health, according to a survey from ICSC and Big Village. Gen Z engages heavily with skincare brands, prebiotic soda, and brands that support their sleep.
Article
| Feb 19, 2025
Our take: If Apple doesn’t accelerate AI deployment, it risks losing Gen Z and millennial consumers who are already adopting AI-enabled assistants from its biggest rivals. Expanding its partnership with AI companies like OpenAI and Google could fill gaps in the short term, but it needs to address internal development problems to get back on track.
Article
| Mar 10, 2025
“We talk about Gen Z and Millennials being bigger resale users, but they’re also the biggest buyers of fast fashion,” said our analyst Rachel Wolff. “If you take the price component out, will resale stick around?”. Beyond product reviews and styling tips, Nuuly seeks more personal stories on how the service has benefitted influencers and consumers, said Gallagher.
Article
| Jul 3, 2025
Sixty-seven percent of fans state they like hearing or seeing their favorite athlete in advertisements; 81% of sports podcast listeners agree. 52% of Gen Z and 57% of millennials closely follow the personal lives of their favorite athletes beyond sports. Zooming out: The findings align with an ongoing trend of companies investing in sports to reach key audiences.
Article
| Apr 14, 2025
Instagram functions as an address book and messaging system for Gen Zers—and Gen Alphas are likely to follow suit as they enter their teen years. Gen Alphas are already adopting social media trends typically associated with teens, such as a recent interest in skincare. Don’t discount YouTube Shorts.
Report
| Jan 23, 2025
Gen Z Social Search Habits (ĢAV subscription required).
Article
| Mar 20, 2025
Beyond the chart:. 52% of Gen Zers are open to receiving phone or email alerts to exercise, schedule doctor’s appointments, and engage in other healthy activities, more than any other generation, according to a January Collage Group survey. Peloton has built a digital community through an organic social strategy—the "Official Peleton Mom Group on Facebook," for example, has over 116,000 members.
Article
| Mar 24, 2025
Additionally, marketers can strategically offer targeted discounts for live events to address the price sensitivity felt by Gen Z. Related ĢAV reports:. Gen Z Technology and Media Preferences (ĢAV subscription required). The Travel Media Network Explainer 2024 (ĢAV subscription required). Note: Data was provided to ĢAV by Comscore.
Article
| Feb 26, 2025
Gen Z is spending 50 more minutes a day on social platforms than with traditional TV or streaming, according to Deloitte, and 56% say creator-driven content feels more relevant than anything found on conventional platforms. The economic model is a key differentiator.
Article
| Mar 25, 2025