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For a deeper dive into the varied adoption rate of AI in banking chatbots in the US, Canada, and the UK, read our report on 鈥淎I in Banking Chatbots.鈥�.

And increased personalization is a top impact that US and UK banking and insurance executives expect will come from deploying generative AI (genAI) in their organizations, per an August 2023 FintechOS survey. GenAI opens the door for banks to deliver more personalized banking experiences.

Video Shopping Ads are available in Canada, requiring retailers to establish a catalog within TikTok鈥檚 business dashboard (rather than using a TikTok Shop account, a feature available only in the US, UK, and six countries in Asia, or via Douyin in China.). Influencers are driving the commerce engine. Engagement rates on TikTok vastly outperform the competition.

Australia-based travel insurer World Nomads collaborated with UK-based specialist insurance, loyalty, and travel services provider Collinson Group to roll out a parametric travel insurance product to customers in the UK and Ireland.

Canada leads all countries in this metric at 80.3%, but it鈥檚 not far ahead of Germany (78.3%), the US (74.2%), France (72.2%), and the UK (71.5%). The exceptions are countries with a strong local competitor, like Mercado Libre in Mexico and Brazil. Domestic retailers in smaller markets, like Canada, have been slow to develop ecommerce channels, resulting in Amazon's dominance.

Ecommerce platform Drizly saw sales of nonalcoholic spirits increase by 155% YoY in January, according to Drizly data cited in The Spirits Business. Nonalcoholic spirits sales increased by 88.4% between August 2022 and the previous year, according to data from NielsenIQ. Many nonalcoholic spirits companies are pushing marketing beyond sobriety to overall health.

Investing in this region could help TikTok establish a stronger foothold in ecommerce and offset some of the scrutiny it has faced in the West concerning data security. However, the company is expanding in a competitive market, with giants like Shopee and Lazada already dominating the e-commerce space.

They can then use this information to guide customers through the shopping experience, recommending them specific products, brands, or styles. While traditionally a physical retail tactic, brands with ecommerce presence are also using clienteling to give digital shoppers an in-person experience.

What this means for banks: The financial services industry learned some valuable lessons from the UK鈥攐pen banking product adoption is low when consumers don鈥檛 understand the benefits and implications. Though the CFPB is likely to attempt to raise some awareness around open banking, everyday banking customers may still not comprehend what exactly this means for them.

The rise of shopping apps selling ultralow-cost goods from China is drawing more value-driven US consumers. But are their strategies sustainable over the long term?

Barnes & Noble revamps its membership program: By adding a free tier, it aims to build customer loyalty and, at the same time, gather information about 蝉丑辞辫辫别谤蝉鈥� habits and preferences.

Ecommerce giant Amazon is the king of personalized experiences, starting with its deep learning-powered homepage鈥攚hich serves each customer a continually updated layout based on their real-time behavior. Strategically timed product recommendations. Apparel retailer MandM Direct uses AI to deliver personalized, real-time recommendations at the optimal point in the shopper journey. Virtual try-on tools.

The Royal Horticultural Society (RHS) in the UK partnered with Microsoft and AI startup Avande to create an 鈥渋ntelligent garden.鈥�. Starting next year, the RHS will use AI to tell gardeners if plants need water, fertilizer, and more based on sensors that determine soil alkalinity, moisture, and nutrient levels.

A recent Salesforce/YouGov study of marketers in the US, UK, and Australia revealed that generative AI is seen as a transformative tool by marketers, perceived to save about five hours of work each week鈥攅quating to over a month annually, considering eight-hour workdays.

The bottom line: Dunkin built on the success of last year鈥檚 Super Bowl spot with Affleck by bringing in even more characters in the form of his best friend (Damon), his wife (Lopez), and a football legend (former New England Patriot Brady). But the heart of the campaign relies on Affleck鈥檚 true affinity for the brand and Dunkin鈥檚 ability to take it beyond the TV screen.

Last month, JCPenney announced it was partnering with Bazaarvoice Visual Syndication Network to collect and post user-generated content (UGC) on its website鈥檚 product display pages. The department store is hardly the first retailer to recognize the value of UGC鈥攐ver a quarter (28.4%) of ecommerce marketers in North America believe that images/video from real customers (aka UGC) is the type of visual content that impacts purchase decisions the most, according to a May 2023 survey from Nosto.

Banks that do headless banking have been compared to Shopify, an e-commerce platform that helps small businesses build an online store and sell through one simple, user-friendly dashboard. How does headless banking differ from BaaS and neobanks? Headless banking dispenses entirely with the conventional banking infrastructure.

Kelly called out Visa鈥檚 co-brand deal with India-based ecommerce giant Flipkart, which counts more than 400 million registered customers, according to Bain & Company. Travel tie-ups. Like rival Mastercard, Visa benefited from strong travel demand last quarter. Domestic US travel surged 84% YoY during the period, per Emburse.

US fashion resale ecommerce grew by 15.3% YoY in 2022, while retail ecommerce sales of apparel and accessories grew by 10.5%. Through 2026, online fashion resale will grow at a pace at least 1.5 times that of the 鈥渘ew鈥� market.

We start with one of our vice presidents of content, also heads up our retail and eCommerce team based out of New York. It's Suzy Davidkhania. Suzy Davidkhanian:. Hi. Thanks for having me. Marcus Johnson:. Hey Suzy. We're also joined by one of our senior analysts on that very retail and eCommerce team also based out of New York, it's Blake Droesch. Blake Droesch:. Hello, everyone. Marcus Johnson:.

The UK-based bank wants to expand its presence in the US credit card market to help boost its share price. All of its US cards are co-brands, and GM will become one of its largest US programs. The GM portfolio will also help Barclays make up for recent co-brand losses. Wells Fargo took over the Choice Hotels co-brand from Barclays last year.

Brands can now place advertising on in-store digital screens, in parking lots, on shopping carts, and in shopping aisles.