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Time for a change: The Amazon shopping experience is, simply put, not good. Despite鈥攐r perhaps because of鈥攊ts status as the second-largest search advertising giant in the world behind Google, Amazon鈥檚 interface has remained unchanged for years.

The news: Delta Air Lines expects 2025 to be the best financial year in its history, CEO Ed Bastian told CNBC, as consumers鈥攑articularly affluent ones鈥攃ontinue to prioritize experiences over physical goods. The airline anticipates a strong start to the year: It forecast Q1 revenue growth of 7% to 9% YoY, outpacing LSEG鈥檚 5% estimate.

Shanghai鈥檚 retail sales fell 3.1% YoY in 2024鈥攖he second decline in over 40 years鈥攄ue to a sharp drop in sales of everyday household goods and catering services. Sales in Beijing declined by 2.7% YoY. Our take: In China鈥檚 difficult economic environment, consumers have to be incentivized to spend.

No, it is really good though. I think Nature, Ecology and Evolution, I think it was published in that paper. But fascinating. It is really interesting that they give each other-. Oscar Orozco:. It's adorable. Marcus Johnson:. ... names. Yeah. It's really cool. It's still a very good one. All right folks, I got one for you real quick. Kids sports participation.

Today, Google has a leading 27% share of the US digital ad pie. That's 14 points more... It's good enough for first, and 14 points more than Amazon, currently in third. In two years time, though, that gap will go from 14 point share gap between Google and Amazon to 10. So from 14 to 10. Google is going to lose two points. Amazon's going to gain two.

One, over a quarter of people shop online whilst watching TV and quarter look for an item after seeing it on TV. Two, half have interacted with a shoppable ad. Three, four, and five, either scanned the shoppable QR code or looked up the product online to find out more info after seeing the ad.

They therefore find it difficult to receive payments or pay for everyday goods and services. There are close to 400,000 new immigrants each year, per the Financial Post, and a significant proportion of banks鈥� new customers stem from immigration, per The Globe and Mail.

The recruiter finds three ideal candidates and targets each with information on why they鈥檙e a good fit for the position, improving potential outcomes for hiring managers. 3. Generating interview questions. ChatGPT can be useful in other parts of the hiring process.

罢丑补迟鈥檚 good news for Pinterest and LinkedIn, the platforms most trusted by users according to our 鈥凄颈驳颈迟补濒 Trust Benchmark鈥� report, and bad news for Facebook, which just 18% of users think protects their privacy. 2. Digital trust is necessary but elusive. Our survey found trust in social media at its lowest point in three years for all major platforms.

On today's podcast episode, we discuss our changing digital media consumption habits: how much time we spend per day with media, how TV watching is holding up, how much we digitally multitask, and more. Tune in to the discussion with our forecasting writer Ethan Cramer-Flood and director of forecasting Oscar Orozco.

Our take: Amazon鈥檚 genAI investments are not just a good PR move; they also help the retailer deliver on its goal of improving the customer experience, in addition to making life easier for sellers. That said, while Amazon is clearly bullish on genAI, it has significant ground to make up鈥攚hich will require it to continue plowing money into the field.

Once again, Cyber Monday has taken the title of the biggest online shopping day of the year. Let鈥檚 break down why it may be a sign of a jolly holiday ahead.

On today's episode, in our "Retail Me This, Retail Me That" segment, we invent a new sport called the "National Retailers League," where we look at how retailers stack up against each other across different areas. Then, we examine the battle between the top 15 retailers for online dollars and hand out some awards based on fulfillment experience, the best mobile app, and internet innovation. Join our analyst Sara Lebow as she hosts vice president of content Suzy Davidkhanian and analyst Blake Droesch.

Live sports, in particular, are a good place to push potential conversions because of how engaged the audience is, with 46% of live sports advertisers considering that an advantage of the channel, per The Trade Desk. This was originally featured in the eMarketer Daily newsletter. For more marketing insights, statistics, and trends, subscribe here.

So I think the online environment is a lot easier for retail media networks to try new things and new placements, but I still think there's a lot of potential in in-store retail media. Sara Lebow:. And the online environment also theoretically has unlimited inventory. Obviously, this is also an issue with online retail media.

MFAs and ad waste also have consequences for the 鈥榞辞辞诲鈥� publishers. 鈥淎 lot of the conversation around MFA sites has focused on advertisers and their concerns about waste,鈥� said our analyst Max Willens. 鈥淏ut the bigger issue is where that money isn't going.

Halting US shipments reflects how tariff volatility is driving inventory risk, pressuring supply chains, and prompting a realignment of go-to-market strategies. Read online

Good post-purchase delivery communication is key. Most UK consumers (83%) would like to receive a notification when there is a delivery problem, per an August 2023 survey by Shipup, ZigZag Global, and Dynata鈥攁nd a similar proportion would value proactive order tracking alerts for the transparency and reassurance they provide about orders.

Amazon actually does a really good job at this in particular of using, if people return things, because it was too small, automatically adding that to the product page, which then-. Sara Lebow (15:32):. Oh, that's a good point. Jeremy Goldman (15:32):. ...

Consumers favor ad-supported models that subsidize access to online content. Free or cheap content is understandably popular with consumers. It鈥檚 a compelling tradeoff: tolerate ads and pay less鈥攐r nothing at all鈥攖o watch, read, listen to, or otherwise engage with content hosted online.

We exclude the following consumer categories from our definition of total retail and ecommerce sales: food services and drinking place sales (i.e., restaurant sales, restaurant delivery ordered online); travel sales; event ticket sales; payments such as bill pay, taxes, or money transfers; gambling and other vice good sales. Mercado Libre.

And of course really good way for us to actually assess the effectiveness and looking at our channel strategy, they help us quite a bit. They're also becoming very robust in terms of how we're incorporating digital touch points as well. So the previous world was much more about linear TV versus digital, but right now we're also looking at, "Okay, within the digital there are a variety of channels."

On today's podcast episode, we discuss what non-AI technology took the spotlight at this year's Consumer Electronics Show (CES), second-tier TV audiences, what streaming will look like in a few years, what its like to shop with a chatbot, how digital grocery will take things up a notch, how big the sun actually is, and more. Tune in to the discussion with our forecasting writer Ethan Cramer-Flood, analyst Bill Fisher, and forecasting analyst Zach Goldner.

They can also be swayed by a good deal. US sales of luxury goods rose 14% YoY during Black Friday, per Signifyd, while the average price per item was 13% lower. More shoppers are avoiding brands鈥� flagship stores in favor of outlets or off-price retailers where they can score designer goods for a fraction of the original price.

Brands should provide clear direction to athletes so that the content is thought out and the production quality is good, according to Chad Martin, group director of strategy at ad agency Stephens & Associates. Their agreement should be as detailed as possible.