I would agree for the short term, but I think long term it's definitely going to take off more with the younger generations, because what we see is Gen Z and Gen Alpha as well are really video first, digital natives, and they interact with the online world, so heavily through video, it's going to come pretty naturally to shop via video.
Audio
| Feb 5, 2025
Latin America’s digital economy will undergo significant changes in 2025 as retail innovation and regulatory changes redefine business dynamics for global and local players alike.
Report
| Jan 6, 2025
Strong Gen Z adoption will propel growth. The number of Gen Z mobile proximity payment users will rise from 32.8 million in 2024 to 50.0 million in 2028—representing 37.7% of overall users. Click here to view our full forecast for US proximity mobile payment user penetration by generation. Digital wallets relying on ecommerce are keen to make in-store inroads.
Report
| Jun 4, 2024
And with more Gen Zers expressing an interest in physical retail, offering pop-ups from buzzy brands like Shein, Skims, and Abercrombie & Fitch—or better yet, recruiting them as tenants—will help malls reach new generations of shoppers.
Article
| Dec 12, 2024
Over half of US Gen Zers have already owned crypto, per a July 2024 Gemini survey. That familiarity early in their financial journeys could make them more likely to seek solutions that integrate or accept crypto. But crypto’s volatility carries risks for lenders and borrowers alike. Crypto prices rise and fall more than traditional markets, per Kraken.
Report
| Mar 27, 2025
Over 50% of millennials and Gen Zers globally say they are more likely to join a loyalty program that uses AI, per Antavo. However, there are potential risks for retailers. AI-powered personalization requires vast quantities of personal data—raising concerns about data breaches and cyberattacks.
Report
| Apr 17, 2025
Older Gen Zers are the most active. The 18-to-24 age group has a penetration rate of 99.1%, much higher than any other age cohort. They are more likely to experiment with new social platforms, leading to the healthy uptake of TikTok as well as Snapchat before it. Platform fragmentation is increasing.
Report
| Jun 7, 2024
Gen Z will let bots do their shopping. AI shopping agents will gain traction among younger demographics through initial deployment in ecommerce platforms, digital assistants, and browser extensions. AI agents will exacerbate genAI’s risks.
Report
| Jan 7, 2025
By offering genAI tools at no cost, tech giants are turning college campuses into battlegrounds for future market share and product loyalty
Article
| Apr 18, 2025
Online returns growth will outpace overall ecommerce growth through 2028, driving retailers to update their strategies and solutions to manage costs.
Report
| Feb 21, 2025
Article
| Apr 10, 2025
Starbucks’ dominance is under threat as Dutch Bros’ growth surges: The coffee giant is struggling to stem a sales slump as the latter’s colorful drinks and service win it more customers.
Article
| May 9, 2025
Discord’s platform is built for participation, not passive content: Brands face high standards—and high rewards if they succeed.
Article
| May 6, 2025
They’re as important as personal recommendations to Gen Zers. And while other cohorts look at price first, 33% of Gen Z consumers rated good online reviews as their most important consideration in selecting an insurer, nearly tying with price (34%), per an April 2023 ReMark survey. Agents looking to add more inbound Gen Z leads must focus on collecting positive reviews for those doing online research.
Report
| Apr 18, 2024
Gen Zers, in contrast, are far more likely to prioritize the entertainment value of their technology, as expanded upon in our 2023 report, "Gen Z Technology and Media Preferences." Older adults do use technology for entertainment, but their sources of entertainment do not revolve around their phones to the extent that they do among younger generations.
Report
| Apr 25, 2024
Chart
| Apr 25, 2025
Source: Collage Group
Chart
| Apr 23, 2025
Source: ThinkNow Research
YouTube’s journey from zoo clip to video empire: A short upload about elephants was the starting domino in the rise of the internet’s most powerful platform.
Article
| Apr 23, 2025
Gen Zers are slowly leaving big traditional banks for their digital competitors, making fintechs an existential threat to banks. To protect their bottom line, FIs must lean in to what differentiates them from their (mostly) charterless competitors, including:. Deposit insurance, which means their customers lose their life savings like those affected by the Synapse collapse.
Article
| Nov 27, 2024
Creative agency Day One CEO and co-founder Josh Rosenberg said this year the shop is “doubling down” on its wing dedicated to gathering youth insights that informs their work, Ask Gen Z. “We know that youth drives culture, culture drives relevance, and relevance leads to legacy,” he said. Pursuing meaningful partnerships.
Article
| Jan 6, 2025
Rising Airbnb rentals and Tinder’s weak ID verification create unchecked spaces for misuse. Colombia’s tourism boom worsens the problem as traffickers exploit platform anonymity and operate freely.
Article
| Mar 4, 2025
Meta, TikTok under fire for data usage practices: The social media giants are facing lawsuits that could have long-term consequences.
Article
| Mar 3, 2025
Chart
| Apr 4, 2025
Source: YouGov
GenAI and social are set to heavily influence the UK commerce and advertising landscape in 2025, while thrifty consumer behaviors persist and video viewing shifts to mostly digital.
Report
| Nov 26, 2024
Meta’s new Stories payout model drops view minimums, aiming to reengage influencers and win back young users.
Article
| Mar 14, 2025