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OpenAI rolls out free search to capture shoppers during a peak ecommerce season, offering price comparisons and product links just when consumers need them most

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Inspiration from abroad: While the McDonald鈥檚 and Pizza Hut formats are new to the US, both incorporate elements from their international locations. While McDonald鈥檚 incorporates food lockers dedicated to delivery orders in some international markets, this is its first test in the US.

To make it happen, the e-commerce giant is dangling affordable, easy access to care and treatment through a range of new services. Here鈥檚 our take on Amazon鈥檚 3 biggest healthcare moves in 2024:. 1. Expanded same-day Rx delivery. By the end of 2025, 45% of US consumers are expected to be eligible for free, same-day delivery of their prescription medications at Amazon Pharmacy.

Consumers are exploring AI-driven shopping tools, but interest varies by application. Image-based item searches and holiday deal assistance are gaining traction, but trust issues and preferences for human customer service agents still pose challenges. Brands must ensure their AI tools address consumer needs, provide transparency, and enhance personalization to build trust and drive adoption.

Temu, Shein, and TikTok Shop are winning this holiday season: Sales growth for all three outpaced larger players like Amazon and Target in November.

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One ecommerce business saw a 25% increase in customer engagement and a 30% reduction in cart abandonment after implementing an AI chatbot. Klarna predicts its AI assistant will drive a $40 million profit improvement in 2024. In its first month, Klarna鈥檚 genAI-powered assistant handled two-thirds of its customer service chats, doing the equivalent work of 700 full-time agents.

Electronics and appliance store sales are up just 0.8% year over year (YoY) in the first five months of the year, per the US Commerce Department. However, we expect computer and electronics sales to accelerate throughout the second half of the year. Our forecast expects sales in the category to grow 4.8% YoY, a significant gain after sales fell 2.0% YoY in 2022 and rose just 1.4% YoY last year.

We expect remittance inflows to Mexico to reach $70.14 billion in 2025, per our forecasts. Western Union already has a strong presence in the US, where the vast majority of Mexico鈥檚 remittances come from. The US-Mexico corridor is the largest remittance corridor globally.

The network also forecasts a surge in ecommerce returns, per its 2024 economic outlook

The wild economic fluctuations of the pandemic era are receding. Last year reintroduced an air of relative predictability, and the forecast for 2024 and beyond shows smooth sailing. For the next two years, retail sales will grow 4% to 5%, and ecommerce more than 8%.

TJX is confident it can grow market share this year: The retailer鈥檚 offerings continue to resonate strongly with deal-seeking shoppers.

Netflix hasn鈥檛 specified what the US guidelines will look like, but they likely won鈥檛 be too different from where it has rolled out internationally. Past its peak? Despite a rebound next year, Netflix's penetration will remain below its peak. It鈥檚 expected to reach 173.7 million viewers in 2024 and 182.5 million by 2027, making up 57.7% of internet users, according to our forecast.

Nearly 4 in 5 people in the US own a smartphone, per our March 2023 forecast. US adults check their phones an average of 114 times each day, and usually do so within the first 10 minutes of waking, per a Reviews.org study.

The rollout keeps U.S. Bank competitive with other issuers, like Chase, and can help encourage greater travel spend on its cards

US retailers have closed more than 7,100 stores this year: That鈥檚 up 69% YoY, and more are coming as retailers like Macy鈥檚 and Advance Auto Parts struggle to convince cautious consumers to spend.

With hardware sales slowing down due to saturation鈥攚e forecast that 86% of US households will use a CTV device this year鈥攎anufacturers and CTV platforms are increasingly turning to advertising to make up for the dip in revenues.

The news: The Federal Trade Commission (FTC) sued Southern Glazer鈥檚, the largest alcohol distributor in the US, over 鈥渄iscriminatory pricing practices鈥� that favor large retailers like Walmart and Costco over mom-and-pop shops and independent stores.

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It鈥檚 just a first step: Zelle operator Early Warning Services is launching the Paze ecommerce checkout solution. And FedNow offers several use cases to help banks of all sizes tighten relationships with their customers. Banks can combine Zelle, Paze, and FedNow鈥攇iving payment providers opportunities to partner with them. Declining remittance pricing is driving innovation and partnerships.