Chart
| Jan 28, 2025
Source: American Customer Satisfaction Index (ACSI)
We take those savings, pass them onto to the customer, and two, sort of like the Costco model built into there, the more you buy, the more you save. So we sell wireless today in bulk, 3 months, 6 month, 12 month packages. You prepay for those packages, and when you buy an annual subscription, you get the absolute best rate. You get to lock it in.
Audio
| Mar 14, 2025
We just put Maxine on the back of, our friend has an account called Old Jewish Men, and we just put Maxine on this old Jewish man's back, and he sat in a Costco eating a hot dog. And people don't know that there's a part of that that's like it's sponcon. It's all meant to be that way.
Audio
| Feb 15, 2025
Store of the future: While the checkout-free experience is so far limited to a single Sam’s Club store located in Grapevine, Texas, it speaks to the retailer’s broader ambitions to compete more effectively against Costco and Amazon, as well as show off its tech capabilities.
Article
| Oct 8, 2024
Chart
| Jan 8, 2025
Source: ĢAV; Bizrate Insights
Chart
| Jan 8, 2025
Source: ĢAV; Bizrate Insights
Black Friday in October: Amazon’s sale has driven retailers such as Best Buy, Costco, Target, Walmart to launch their own October events that, in some cases, coincide with Prime Big Deal Days. Consumers have taken note: 33% of Numerator respondents shopped or planned to shop Walmart Holiday Deals, and 31% shopped or planned to shop Target Circle Week.
Article
| Oct 9, 2024
A slew of nontraditional entrants and established healthcare players—from Amazon to Eli Lilly and Company, Costco, and Dexcom—want to reach more consumers by making it fast and easy to purchase prescription drugs, medical devices, and healthcare services online. Creating a patient experience that’s personalized, frictionless, and affordable will be key factors that separate winners from losers.
Report
| Apr 26, 2024
Behind it were Hilton Honors American Express Card and Costco Anywhere Visa by Citi. Our take: Issuers must market options that appeal to both segments of their bifurcated customer base—the half that feels financially stressed and the half that doesn’t. Flat customer satisfaction scores on credit cards overall suggest most consumers aren’t actively shopping around for a replacement.
Article
| Sep 24, 2024
Amazon will continue to gain market share, but new competition from Temu, Walmart, and other retailers could stunt future dominance.
Report
| Apr 4, 2024
At least 65.1% of respondents to our ecommerce survey have a subscription to the retail giant, followed by Sam’s Club and Costco, which hover between 19.5% and 32.9% across age and gender. In contrast, Walmart+, DoorDash DashPass, and Instacart+ are popular primarily among consumers ages 18 to 34 and male subscribers, likely owing to convenience, affordability, and availability.
Report
| Jan 31, 2024
That’s nearly as many as the proportion who pay for a Costco membership (27%), and nearly three times the number who subscribe to Instacart+ (9%). Importantly, subscribers are sticking around: Annualized retention reached its highest level in the first half of the year since the program’s inception, a spokeswoman told The Journal.
Article
| Aug 22, 2024
And when they're indulging, they're probably buying them in bulk to save money from a Costco, Target or Walmart. And there's the typical mother knows best adage of, we've got plenty of food at home, why do we need to stop off at the convenience store for a pack of Oreos? And that's a big thing. That's a big part of it.
Audio
| Oct 31, 2024
Costco members now have access to online marketplace Sesame’s network of thousands of doctors offering virtual and in-person care, as well as lab and imaging centers. Walgreens recently debuted a D2C telehealth service in which patients can communicate with doctors and nurse practitioners about non-emergent health concerns over text or video. Predictions.
Report
| Dec 4, 2023
Costco another one. Suzy Davidkhanian (17:10):. Yes. The equivalent for Apple is the Genius Bar. Do you need a place to sit down in that white well modern designed space to have them come and help you? No, you could probably go stand in the back and do something and then move on with your life. But they have this design aesthetic that makes it feel so much more luxurious, though it's a service.
Audio
| Oct 23, 2024
Chart
| Oct 30, 2024
Source: ĢAV; Bizrate Insights
Retail media will make huge gains this year in Canada. Our first-ever forecast for retail media ad spending in Canada and our joint survey of ad buyers (conducted with IAB Canada) highlight the latest developments.
Report
| Jan 17, 2024
The news: Best Buy is taking steps to compel shoppers to buy computers, TVs, and other consumer electronics from it rather than its broad array of online and offline competitors that includes Amazon, Costco, and Walmart.
Article
| Jul 24, 2024
Its share of recent digital grocery buyers is similar to Instacart’s and larger than those of leading US grocery chains like Costco Wholesale and The Kroger Co. Amazon Fresh also has a larger online audience than Whole Foods Market. The most popular method of ordering grocery products from Amazon is via the core Amazon site, using ship-to-home fulfillment.
Report
| Sep 15, 2023
And wholesale stores like Costco are doing really well in pharmacy, and so they really have to rethink what they're for because right now for me, there's a zombie CVS in my neighborhood and it's across the street from the still-standing Walgreens, which I hope doesn't close because I go there if I need something right away that's a few minutes away or downstairs.
Audio
| Oct 30, 2024
Costco launches its retail media network. The membership-based retailer already has a robust sampling program. Layering ad dollars on top of that is a smart revenue driver for Costco. In-store retail media is still in its infancy, accounting for only 0.7% of US omnichannel retail media spend this year, according to our March 2024 forecast.
Article
| Jul 1, 2024
I was in the store with a Gen Z friend the other day, we were at Costco, and she pointed out that the little asterisk on the price tag meant that it was going to be moved out soon. And so she was like, "Wait another two weeks and the price will drop. So we'll come back then." And she was so savvy about it, and I'd never heard of that. Sara Lebow (14:11):. Yeah.
Audio
| Sep 18, 2024
The rest of the market is served by Canadian subsidiaries of large international retailers like Walmart and Costco, as well as a host of Canada-based specialty retailers. To see the full forecast, click here. Amazon’s ecommerce share in Canada ranks No. 2 among the countries we forecast. The company’s ecommerce share in the US is lower, at 37.6% this year.
Report
| Mar 27, 2023
But several retailers will find themselves in new positions within the top 15, including Target, The Home Depot, Costco Wholesale, Carvana, Best Buy, Lowe’s, and Wayfair. Key Question: Which US companies will see the most ecommerce growth over the next two years?
Report
| Mar 28, 2023
Costco reported $78.94 billion in total revenues for its fiscal Q4 ending in September up 9.4% YoY, driven by groceries and household essentials, while demand for discretionary items declined. “People are going to Costco, they’re filling up their cars with Costco gas, they’re buying groceries, but they’re not buying the TV. They’re not buying the jewelry. They’re not buying AirPods.
Article
| Oct 19, 2023