Chart
| Jan 28, 2025
Source: American Customer Satisfaction Index (ACSI)
Chart
| Jan 24, 2025
Source: Placer.ai
Digital grocery sales are growing again across Western Europe as inflation forces higher spending, click and collect gains momentum, and mobile loyalty schemes come to the fore. ​
Report
| Mar 1, 2024
Fifty-eight percent of US households are “extremely concerned” about inflation: While grocery price growth has normalized, the rapid increases over the past few years continue to influence shopping behaviors.
Article
| Dec 9, 2024
Chart
| Jan 16, 2025
Source: Private Label Manufacturers Association (PLMA)
Grocery spending under pressure: So far, the increases have largely been modest—a reflection of the fact that many companies are working through inventory they brought in either before the tariffs took effect or during their extended pause. But one area where consumers have been unable to escape the immediate effects of Trump’s economic policies is the grocery aisle.
Article
| Jul 15, 2025
Despite uneven adoption, AI is already proving to be a powerful force in grocery. Here’s how it’s being used today—and where it’s headed next. AI today: Currently, 93% of grocery C-suite leaders believe AI will be a necessity to compete in the future, up from 81% in 2023, according to Grocery Doppio survey data.
Article
| Sep 4, 2025
As the digital grocery landscape grows more crowded, retailers must meet consumers' expectations around product selection, mobile app features, and fulfillment.
“Digital grocery is no longer an emerging category,” said our analyst Blake Droesch. “It’s grown really fast over the last couple of years, and the market is pretty mature at this point.”
Here are three ways retailers can stay competitive, according to our Digital Grocery Opportunity report.
Article
| Dec 5, 2024
FTC scores another antitrust victory after judge blocks Kroger-Albertsons merger: The deal would reduce grocery competition and raise prices for shoppers, the court decided.
Article
| Dec 10, 2024
A more direct path: As an online-only supermarket, Ocado owns about 15% of the UK’s online grocery space but just 2.5% of the total grocery market.That means Ocado must think differently than its larger competitors.
Article
| Jul 28, 2025
Grocery is set to become the largest US ecommerce category by 2026.
Report
| Jan 9, 2024
While the company has yet to decide exactly how the brands will be divided, the current plan is to spin off most of its grocery business (excluding its sauces and spreads) into an entity worth as much as $20 billion. Bigger isn’t always better: Despite bringing together a wide array of beloved grocery brands, the Kraft Heinz mega-merger has delivered lackluster results.
Article
| Jul 11, 2025
In this deck—one of seven in the series—we cover our latest ecommerce forecasts for grocery. This deck covers:. Our grocery ecommerce forecast as of Q4 2024, including breakdowns by category, sales channel, and company. This deck can help you:. Develop commerce strategy (brands and retailers). Benchmark commerce performance (brands and retailers). Develop go-to-market strategy (vendors).
Report
| Jul 2, 2025
Worse, many shoppers are holding grudges about price increases, particularly against grocery, restaurants, and clothing/shoes/accessories brands. “There is a lot of emotion wrapped up in a lot of these brands,” said Tassin, “especially those that we interact with in our day-to-day lives.”.
Article
| Jul 30, 2025
Chart
| Jan 10, 2025
Source: NCR Voyix
Grocery and value proposition remain core strengths. Walmart's grocery business accounts for approximately 40% of its success, according to Wolff, serving as the primary driver that brings customers into stores and creates opportunities for additional purchases.
Article
| Jul 8, 2025
In November, retailers made strategic moves across grocery, apparel, and beauty. Amazon turned Black Friday into a weeklong event and launched its Shein competitor, Haul. Meanwhile, e.l.f. Beauty strengthened its value proposition through a new Dollar General partnership, while Kroger announced plans for specialized Asian experience stores in North Texas.
Here are our eight unofficial picks for the most interesting retailers in November.
Article
| Dec 4, 2024
Integrations into its loyalty program, gamified quests, location-based coupons, and aisle-aware advertising formats, match consumers’ requests for retailers. 55% of customers find gamification opportunities extremely/very important in their grocery loyalty programs, per a May 2024 survey from Lobyco. And 62% of customers have used a digital offer to save on groceries within the last month.
Article
| Jul 3, 2025
Savvy shoppers: Gen Zers shop and buy groceries on mobile more than other generations, and they’re happy to take suggestions from influencers. Clicking is faster than going to a store: 17% of consumers under age 28 ordered their most recent grocery buys on Amazon/Whole Foods, per PYMNTS. Only 6% of millennials, the next highest cohort, did the same.
Article
| Aug 8, 2025
A novel rewards structure: Cardholders can get 10 Fetch points per dollar spent on grocery and retail and 5 points per dollar on all other categories. Beyond that, Fetch offers additional engagement-based rewards. App use. Cardholders can earn points by engaging with the Fetch app: scanning receipts, playing games, and shopping through Fetch’s platform. Spin & Win.
Article
| Aug 5, 2025
How food companies are responding: The largest grocery chains aren’t yet sounding the alarm over GLP-1 users buying fewer items. The lack of concern could be because most of these players—including Walmart, Costco, Kroger, and Albertsons—also operate pharmacies. So any spending decline for groceries could be offset by more customers picking up GLP-1 prescriptions.
Article
| Jun 6, 2025
That far outpaces the broader grocery sector, where traffic rose just 1.8% YoY. The three grocers are also poised to benefit as shoppers scrutinize labels more closely, thanks to earlier commitments to avoid artificial dyes as well as a broad selection of healthier and organic products.
Article
| Aug 25, 2025
New categories include dining, groceries, and gas divisions. Behind the strategy: Southwest is following the formula from Chase’s recent Sapphire Reserve refresh—hiking annual fees and deepening the bench of perks. Incorporating everyday spend categories of groceries and gas reflects Southwest's pitch to be consumers’ primary card across small- and high-value transactions.
Article
| Jul 24, 2025
Walmart’s store brands “outperformed” in Q1, CFO John David Rainey said on the company’s earnings call—particularly in the grocery sector, where penetration rose 60 basis points YoY. Its premium Bettergoods label is a resounding success story.
Article
| Jul 16, 2025
Older adults (60-plus) prefer grocery, gas/auto, dining, and garden-related rewards. High-income consumers (those who own more than $250,000) overindex on travel rewards. Among first-time reward users, 72.4% are drawn to grocery-related offers, making these an ideal entry point for program adoption. Read the full report. This was originally featured in the Ģą˝AV Daily newsletter.
Article
| Jun 18, 2025