Users will earn up to 0.1% cash back on purchases in Europe and 1% everywhere elsewhere. It also offers £10,000 ($12,322.42) in annual purchase protection. Travel perks include up to £5,000 ($6,161.21) a year in trip cancellation reimbursements, global medical emergency coverage, and access to more than 1,400 airport lounges.
Among consumers who aren’t flat-out opposed to AI usage, the highest proportion (22.1%) support its application in providing real-time fraud alerts. Anti-fraud measures are top of mind for US banking consumers: Alerts for unusual account activity were the most wanted feature in our US Mobile Banking Emerging Features Benchmark 2024. Some demographics are more averse to banks’ AI usage than others.
I want to get to my second number though, because it's such a fascinating one and it's 14 million and that's the number of Gen Z consumers that will become mobile bankingusers between 2023 and 2026 in the US. That's a lot, 14 million over essentially I guess four years.