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The first one is low hanging fruit, and that's e-commerce. So I started covering e-commerce around like 2009, I think, and their website takes me right back to 2009. It really has not changed much. Their app is a little bit better, which they have been focusing on.

I mean, we're dealing with sick patients here, not overly aggressive shoppers who rack up thousands and thousands of dollars of bad credit. So I'm glad that there are people, important people and influential people looking at this because sick patients should not be saddled with such significant medical debt. Marcus Johnson:.

Well, I think it has taken on more resonance in this post pandemic period that we're in where e-commerce accelerated, more people were shopping at home, they lost the experiences of the stores and for some people they really miss the store experience. So now they want to get back to stores, but they want to have great experiences in stores.

Our Christmica gift shopping as we call it in my mix household. So as I was shelling out dollars upon dollars, it occurred to me or I decided to ask ChatGPT the question of who in the world or where in the world do they spend the most on Christmas gifts? I did ask for Christmas.

On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss what's most important this back-to-school season, how much Amazon Prime Day might have stretched out the shopping period, and where coolness comes from. Then, for "Pop-Up Rankings," we rank the things you need to do to be better than OK and in an OK market. Join our analyst Sara Lebow as she hosts vice president of content Suzy Davidkhanian and analyst Zak Stambor.

Well, currently, "Shoppers browse on social commerce sites but shy away from purchasing," writes Zachary Russell of Chain Store Age. He points to a new survey from e-commerce software as a service company AfterShip and Ipsos showing that three in four folks browse social commerce platforms for products, but go on to buy through a retailer's website.

So Kohl's is leaning really heavily into shop in shops, but that's always been its thing. Arielle is bullish on shop in shops we see like Clair's and Walgreens right now, and just a lot of that, but Kohl's has always been doing that. And in order for that to be successful, you need people coming into Kohl's. And it's just Kohl's is inherently not the most interesting brand to me. Suzy Davidkhanian:.

US retail marketplace e-commerce sales will grow by 10% year over year this year to nearly $385 billion. That's according to our forecast, which comes from Whitney and which Sky wrote the report on. That represents over a third of total retail e-commerce sales, that $385 billion.

I think it's a big part of Amazon's future e-commerce plans. And they will continue to do this, and that's going to continue to reset the holiday calendar push at least some of the shopping forward.

That can help drive other sources of revenue, like retail media, because the more sellers they have on their e-commerce platforms, the more incentive there is for those sellers to then advertise to get higher placement on their websites. Marcus Johnson:.

The single biggest reason that I think is creating a drag on their e-commerce business is one category, and that category is consumer electronics. It's about 20% of Amazon's e-commerce business, and it is growing according to our forecast in low single digits. This is in an area e-commerce that is used to growing in double-digit growth rates. So that's just going to create a drag.

Then you have Amazon Prime who have bundled their streaming service with e-commerce, got Thursday night football just now, they're going to have the NBA in upcoming years. It sounds likely, you see that with Max being HBO and Discovery plus they're trying to bring in more content to have less churn moving forward. Marcus Johnson (12:08):.

Ethan Cramer-Flood:. ... in New York City, those of us that shop all the time in incredibly cramped, tiny little shops where there's no space in the aisles, and I personally haven't seen any of these anywhere. I think we're still off the hook for a while until they make these drones a lot smaller.

So if you Google skincare for dry, sensitive skin, it would generate an ad for skin cream with the auto-generated text, "Soothe your dry, sensitive skin," which increases the chances of users clicking on it. Before, algorithms would select from texts that are from a collection of pre-made responses. But now, it would take the words that you've actually asked about and put them into the ad like that.

He writes that the online shopping giant is currently testing a feature on its mobile app called Consult a Friend, that aims to make shopping on its platform more collaborative and engaging. But Suzy, can Amazon make its app fun? What's the point? Suzy Davidkhanian:. No, there's no point. I think Amazon can try. Marcus Johnson:. Oh okay. Moving on.. Suzy Davidkhanian:.