Digital: ٲDzԲ’ digital sales grew 23%, reaching over 7% of its grocery revenues. The retailer attributed these gains to new mobile app capabilities and improvements in its DriveUp & Go and in-home delivery services. Albertsons still sees significant room for expansion, as its digital penetration remains under industry benchmarks.
Article
| Jan 8, 2025
Three-quarters of the retailer’s share gains in 2024 came from higher-income consumers visiting Walmart for groceries and general merchandise like apparel. They’re also willing to pay more for faster delivery options. Walmart is courting those customers with a broader array of premium products across a number of categories, including grocery, beauty, and apparel.
Article
| Dec 30, 2024
Chart
| Feb 3, 2025
Source: arrivia
Clothing is the top category across age and gender. According to the December 2023 Insider Intelligence Ecommerce Survey (conducted by Bizrate Insights), more than half of respondents in each group reported buying clothing online at least once in the past month
Article
| Feb 5, 2024
On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss the differences between how US and UK consumers shop for groceries. Then, for "Pop-Up Rankings," we rank two grocery stores doing digital well, two taking an alternate approach, and why both can work. Join our analyst Sara Lebow as she hosts analysts Blake Droesch and Carina Perkins.
Audio
| Nov 15, 2023
Younger generations are more likely to discover new grocery products via social media and search engines.
Article
| Aug 24, 2023
Grocery spending is slowly shifting online as consumers seek convenience: More shoppers are leveraging grocers’ ecommerce options as well as delivery platforms like DoorDash and Uber Eats.
Article
| Nov 6, 2023
Temu could try appealing to inflation-weary consumers by introducing the gamified, group-buying grocery shopping concept that made sister app Pinduoduo enormously popular in China.
Article
| Dec 31, 2024
On today's episode, we discuss a part of digital ad spending that will overperform this year, why some countries will see a dip in online shopping, what will happen to time spent on social platforms, and more. Tune in to the discussion with our forecasting writer Ethan Cramer-Flood, analyst Zach Goldner, and director of forecasting Oscar Orozco.
Audio
| Jan 18, 2023
The ecommerce boom in Canada means many product categories now sell a significant percentage online. This includes grocery, which we forecast for the first time this year.
Report
| Jul 28, 2023
On today's episode, we discuss how we should feel about Amazon's online sales being flat, how its ad business was able to have such a good quarter, and why the company has yet to find a mass grocery format worth expanding. "In Other News," we talk about how Pinterest has been doing and just how popular self-checkout is. Tune in to the discussion with our analyst Blake Droesch.
Audio
| May 10, 2023
Chart
| Jan 21, 2025
Source: AlixPartners
Gen Z spends significantly on beauty products online while favoring in-store shopping for apparel. For groceries, this tech-savvy generation relies heavily on search engines and social media to discover new products. Additionally, the trend toward low- and no-alcohol beverages is gaining momentum, as many Gen Zers embrace initiatives like Dry January.
Article
| May 20, 2024
Since the pandemic, online ordering and delivery have become table stakes for the grocery industry. Retailers like Albertsons have begun to develop tools and capabilities that provide added value for customers, focusing on creating a more convenient experience.
“Consumers think about food 226 times a day, that’s a lot of cognitive load,” said Jill Pavlovich, senior vice president of digital shopping experiences at Albertsons Cos. “So we want to take the experience from a transactional one to a helpful set of tools that can help people manage this.”
Albertsons leveraged customer data to identify areas for improvement across its website and mobile app.
Article
| Jun 17, 2024
Chart
| Jan 21, 2025
Source: Sensor Tower
Almost three-fourths (74%) of consumers prefer to shop in-store for alcoholic beverages versus only buying them online (7%), according to March data from ThinkNow Research.
Article
| Jun 3, 2025
Online shopping is popular across all demographics, but the where and how differs by age, culture, and interests. Current purchasing behaviors can help retailers and brands target digital shoppers and anticipate new trends.
Report
| Jan 31, 2024
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| Oct 2, 2024
Source: Ibotta
Chart
| Jan 8, 2025
Source: ĢAV; Bizrate Insights
Chart
| Dec 31, 2024
Source: American Customer Satisfaction Index (ACSI)
Chart
| Dec 31, 2024
Source: Skai
More than 181 million people in the US will be Amazon Prime members this year, representing nearly 7 in 10 (73.7%) US internet users, according to our July 2024 forecast. Many of them turn to influencers before checking out; others can be won over by better discounts from competitor retailers; while some favor Amazon for fashion over groceries.
Article
| Aug 20, 2024
Chart
| Jul 16, 2024
Source: Incisiv; Wynshop
Chart
| Mar 14, 2024
Source: Acosta
Chart
| Mar 8, 2023
Source: Incisiv; Wynshop