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The Weekly Listen: What happens now that the actors strike is over, how the Super Bowl is changing, and what's next for WhatsApp?
Facebook, ig, WhatsApp, Facebook Messenger, there's so much potential there. Sure, maybe you can argue that it might become something that core users don't want it to become. We might end up losing the encryption that we've seen for a long time. It might start becoming kind of like a social platform, but there's so much potential there.
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Nov 17, 2023
Channels Customers Worldwide Use to Engage With Companies, July 2023 (% of respondents)
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Aug 28, 2023
Source: Salesforce
Preferred Methods of Contact When Considering a Purchase vs. Contacting a Business According to Consumers Worldwide, Aug 2022 (% of respondents)
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May 8, 2023
Source: Oracle; Ascend2
Top 10 Mobile Apps Among UK Internet Users, Ranked by Audience vs. Time Spent, Dec 2023
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Jan 30, 2024
Source: Ipsos; UKOM
Usage Metrics of the Top 10 UK Messaging Apps/Services, Ranked by Users, May 2023
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Nov 28, 2023
Source: Office of Communications (Ofcom) - UK; Ipsos
Usage Metrics of the Top 10 UK Social Media Sites/Apps, Ranked by Users, May 2023
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Nov 28, 2023
Source: Office of Communications (Ofcom) - UK; Ipsos
Messaging Apps That UK Adults Have Used in the Past 3 Months, March 2023 (% of respondents)
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Oct 25, 2023
Source: Office of Communications (Ofcom) - UK; YouGov
Select Messaging Apps That UK Adults Use Daily, by Age, March 2023 (% of respondents)
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Oct 25, 2023
Source: Office of Communications (Ofcom) - UK; YouGov
Average Time Spent per Day by UK Internet Users on Select Social Media Platforms, by Age, March 2023 (minutes)
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Aug 3, 2023
Source: Office of Communications (Ofcom) - UK; Ipsos
Instant Messenger Platforms Used by Instant Messenger Users in South Korea, Sep 2022 (% of respondents)
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May 8, 2023
Source: Ministry of Science and ICT (MSIT) - South Korea; National Information Society Agency (NIA)
Social Media Platforms Used by Internet Users in Spain, Feb 2017-Feb 2023 (% of respondents in each group)
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Jun 14, 2023
Source: YouGov; Reuters Institute for the Study of Journalism at the University of Oxford
Social Networking Apps/Sites Used by Children and Teens in Canada, March 2023 (% of respondents)
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Jun 1, 2023
Source: CBC News; NLogic; Ad Hoc; MTM Junior
Digital Shopping Sites/Apps Mainly Used by Digital Buyers in South Korea, Sep 2022 (% of respondents)
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May 8, 2023
Source: Ministry of Science and ICT (MSIT) - South Korea; National Information Society Agency (NIA)
Social Network/Messaging Platforms Used by Teens and Adults in Canada, by Age, Oct 2022 (% of respondents in each group)
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Mar 9, 2023
Source: Pollara; Government of Canada; Toronto Metropolitan University (formerly Ryerson University)
Social Network/Messaging Platforms Used by Teens and Adults in Canada, Oct 2022 (% of respondents)
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Mar 9, 2023
Source: Pollara; Government of Canada; Toronto Metropolitan University (formerly Ryerson University)
Reasons Messaging App Users in Brazil Use Messaging Apps to Communicate With Brands, by Platform, Jan 2023 (% of respondents)
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Feb 24, 2023
Source: Opinion Box; Mobile Time
Messaging Apps Installed on Their Smartphone According to Smartphone Owners in Brazil, Jan 2019-Jan 2023 (% of respondents)
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Feb 24, 2023
Source: Opinion Box; Mobile Time
Frequency With Which Smartphone Owners in Brazil Use Select Mobile Messaging Apps, Jan 2023 (% of respondents)
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Feb 24, 2023
Source: Opinion Box; Mobile Time
Messaging App Activities Conducted by Messaging App Users in Brazil, by Platform, Jan 2023 (% of respondents in each group)
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Feb 24, 2023
Source: Opinion Box; Mobile Time
Messaging Apps Smartphone Users in Brazil Use Every Day/Almost Every Day, by Platform, Jan 2023 (% of respondents)
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Feb 24, 2023
Source: Opinion Box; Mobile Time
Social Network/Messaging Platforms Used by Teens and Adults in Germany, July 2022 (% of respondents)
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Feb 20, 2023
Source: Kantar; Initiative D21; Bundesministerium f眉r Wirtschaft und Klimaschutz (BMWi)
Digital Activities Conducted by Teens and Adults in Germany, July 2022 (% of respondents)
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Feb 20, 2023
Source: Kantar; Initiative D21; Bundesministerium f眉r Wirtschaft und Klimaschutz (BMWi)
Interest in New Ecommerce Trends According to Digital Buyers in Mexico, Jan 2023 (% of respondents)
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Feb 9, 2023
Source: GfK; Asociaci贸n Mexicana de Venta Online (AMVO); Netquest