The 鈥渞isk of a trade war鈥� and subsequent inflation that could follow President Donald Trump鈥檚 wave of tariffs is also predicted to contribute to these changes, per Magna鈥攅specially for industries vulnerable to global trade issues, like consumer-packaged goods, food, and automotive. The forecast mentioned a 鈥渄eterioration鈥� in consumer confidence that could contribute to slowing growth.
Digging into the data: Customer satisfaction with digital tools is higher in three other industries studied by JD Power: full-service wealth management companies, property and casualty insurers, and automotive finance companies. Customer satisfaction with apps, on average, is 653 (on a 1,000-point scale) for commercial health plan members and 597 for Medicare Advantage members.