DoorDash aims to transform how brands connect with customers through two new partnerships intended to make ads more relevant and shopping more personalized.
Article
| Jan 15, 2025
A lot happens in a week, so every Friday we're going to analyze all the new data and provide you with some of the key takeaways. Welcome to the Friday 5.
This week, Temu and Shein get a scare, consumers use buy now, pay later (BNPL) apps to discover new products, and Super Bowl viewers don’t really care about ads for AI products or services.
Article
| Feb 14, 2025
Amazon sees storm clouds ahead: The retailer's weak guidance raises red flags for a broad swath of companies—suggesting that retail headwinds could be more widespread than expected.
Article
| Feb 6, 2025
GenAI could help boost the efficiency of customer service teams and give shoppers access to fast, personalized, 24/7 support. To make the most of the technology, retailers and brands need to understand the key use cases in a customer service setting—and stay mindful of the risks.
Report
| Sep 18, 2024
Chart
| Sep 25, 2024
Source: Ryder System
OTT video viewing is about to get a boost in the UK, as traditional TV viewing gets a broadband delivery option next year.
Report
| Nov 9, 2023
Enhance the customer experience via loyalty programs, tailored offers, product recommendations, preferred payment and fulfillment options, and more. Train AI models for business applications across the organization, supporting better demand planning, forecasting, and the ability to anticipate consumer needs and spot emerging trends. Create new revenue streams from the monetization of data.
Article
| Nov 18, 2024
That realization drove Mercado Libre to open six new fulfillment centers in Q3—five in Brazil and one in Mexico—to offer faster, more reliable delivery speeds. It also launched features such as bulk purchase discounts in apparel, virtual try-on for makeup, and dynamic pricing tools for sellers.
Article
| Nov 7, 2024
Logistics and the supply chain will take center stage this year: While a port strike may be off the table, rising costs and geopolitical tensions will force retailers to make hard choices.
Article
| Jan 9, 2025
After years of turbulence, UK ecommerce sales are growing again, albeit slowly. And there won’t be a significant shift over the next five years.
Report
| Aug 22, 2024
The companies have also invested heavily in advertising and fulfillment and are growing their share of mobile downloads and ecommerce sales in key Western European markets. Temu is outpacing its rivals.
Report
| Apr 18, 2024
Minimalist trucks, maximalist ambitions: EV makers Slate and TELO are betting that simple, compact, and affordable EVs will resonate with buyers who are tired of bloated features and high price tags.
Article
| Apr 29, 2025
Latin America’s digital revolution is marching full steam ahead, with consumers spending more than a third of their day online. As social commerce and retail media propel the region’s digital economy to new heights, the runway for growth remains long.
Report
| Feb 19, 2025
I mean, this problem's going to persist, and it's amplified by the fact that just like Sky talked about, there's not multiple fulfillment paths for shoppers. So whether you're buying online, whether you're buying through one of the big delivery companies, Instacart, DoorDash, at the end of the day, somebody's picking that product off that same grocery store shelf.
Audio
| Mar 28, 2025
Retail ended 2024 on a high note as mobile shopping drove ecommerce sales and stores staged a comeback. Will the 2025 holiday season be as fruitful?
Report
| Mar 20, 2025
US President Donald Trump’s shifting trade policies will have ramifications for US brands that do business with Latin America. This FAQ addresses the most pressing questions for companies as they navigate new tariffs, supply chain disruptions, and the potential rise of new competitors.
Report
| Feb 28, 2025
Even as ecommerce alcohol sales rise, physical stores continue to dominate the path to purchase. Nonalcoholic beverages and Dry January are also picking up steam.
Report
| Jan 27, 2025
Hugo Boss is adjusting to the macro landscape on the fly: The German fashion house is rerouting China-made goods to other markets and stockpiling in the US to blunt the impact of tariffs.
Article
| May 6, 2025
The growing trade war could dim America’s birthday and beyond: With flags and fireworks largely produced in China, July Fourth may be quieter—and holiday gifts scarcer.
Article
| May 5, 2025
New tariffs will create ripple effects across retail—and returns will be no exception.
With US retail returns predicted to exceed $1 trillion this year, according to a December 2024 ĢAV forecast, the pressure is on retailers to adapt.
Article
| Apr 30, 2025
China-based firms look to skirt the tariffs: Some have reached out to Indian exporters to fill orders on their behalf, while others turn to bonded warehouses.
Article
| Apr 28, 2025
Trump quadruples de minimis duties on Chinese imports as trade war escalates rapidly: The new fees will not only erase Shein’s and Temu’s price advantage, but also hit US businesses hard.
Article
| Apr 10, 2025
Cross-border buyer numbers are rising in Europe as shoppers seek value and variety—but consumer expectations and regulatory changes could challenge future growth.
Report
| Mar 19, 2025
Online returns growth will outpace overall ecommerce growth through 2028, driving retailers to update their strategies and solutions to manage costs.
Report
| Feb 21, 2025
Chart
| May 5, 2025
Source: Wabtec Corporation; Port of Los Angeles