The big takeaway: AI-written portal notes from JAMA’s study were better quality and more empathetic, but patients don’t seem to care. Patients value personal connections and the perception that physicians personally care about them. The final word: People trust their healthcare providers, but serving up AI messages without telling them is unethical and a sure way to lose trust.
Article
| Mar 28, 2025
Global gains power L’Oréal past expectations as US market cools: CEO Nicolas Hieronimus flagged slowing beauty demand and US retailer constraints but noted the brand is well positioned to handle tariff-driven disruptions.
Article
| Apr 18, 2025
Among the categories surveyed, social media has the most influence in beauty, clothing, and health and personal care. Gen Z is the only generation equally influenced by social media and in-store shopping when it comes to the discovery of new beauty brands and products. This represents a clear shift from older generations.
Report
| Nov 20, 2023
Chart
| Dec 31, 2024
Source: Skai
Motor vehicle and parts dealer sales; furniture sales; electronics and appliance sales; building material and garden equipment sales; food and beverage sales; health and personal care sales; gasoline sales; clothing and clothing accessories sales; sporting goods, hobby, book, and physical music sales; general merchandise sales; miscellaneous sales; nonstore sales (i.e., pure-play ecommerce platform sales
Report
| Feb 27, 2024
Growth has slowed, but bright spots remain in key categories.
Report
| Mar 20, 2024
Health and personal care is the fastest-growing ecommerce category in the US, per our July 2024 forecast, with projected growth of 14.2% YoY this year. Furniture and home furnishings ranks toward the bottom, with a projected 4.5% growth this year. But brand accounts may still be performing strongly on TikTok due to the popularity of DIY content.
Article
| Oct 7, 2024
E.l.f. Beauty has built its brand on democratizing access to beauty products by maintaining affordability in an increasingly expensive market, as well as creating a company culture that values diversity and disruption. This prioritization of diversity stands out as other brands like Target and Walmart roll back diversity, equity, and inclusion initiatives.
Article
| Apr 7, 2025
The Ulta and Target partnership may not last: Ulta is pausing its expansion of Target shop-in-shops this year as it looks to “unlock value” from its existing locations.
Article
| Apr 7, 2025
Estée Lauder downplayed the impact of China’s gray market crackdown on sales, lawsuit alleges: The beauty company is accused of misleading investors about the severity of the headwinds it faced.
Article
| Apr 1, 2025
Wonder acquires a media company, Unilever dedicates more spend to influencers, and Ulta launches a third-party marketplace. Here are the eight most interesting retailers and brands from last month, as ranked on our “Behind the Numbers” podcast.
Article
| Mar 31, 2025
That’s helping to win over new generations of consumers who care more about how well a product works than its brand name—and who are also investing in other Korean exports, like K-dramas and pop music.
Article
| Mar 31, 2025
Chart
| Apr 30, 2025
Source: ĢAV; Bizrate Insights
Chart
| Apr 30, 2025
Source: ĢAV; Bizrate Insights
Chart
| Apr 30, 2025
Source: Credit Karma; The Harris Poll
The latest data and insights on spending, KPIs, and key consumer categories marketers need to compete in Mexico’s complex digital landscape.
Report
| Nov 22, 2024
Luxury brands are grappling with downturns in the US and China, the largest markets for personal luxury goods, and will have to seize opportunities for growth from new markets and product innovation.
Report
| Nov 20, 2024
Brick-and-mortar Walmart locations are the top destination for US consumers to shop for beauty and personal care items, according to Jungle Scout’s Q2 Consumer Trends report. Clothing shoppers prefer to buy in-store as well, though the most popular in-store destination was listed as “another retailer” that was not Walmart or Target. 2. Grocery shoppers rely on the physical store.
Article
| Oct 16, 2024
The beauty industry is shifting its approach to aging consumers, moving beyond traditional anti-aging messaging to embrace more inclusive, health-focused approaches.
"Ageism is the only 'ism' that every person can experience. Aging is a universal experience," said Jacynth Bassett, founder and CEO of Ageism Is Never In Style, on a recent "Behind the Numbers" podcast.
Article
| Mar 26, 2025
Footwear ranked alongside health and personal care for online purchases, at 38.6%. Complete survey results can be found in this report's crosstabs. Clothing consistently leads all other retail categories for online purchasing. Apparel was the top category for online purchases among respondents in all our bimonthly surveys conducted from December 2022 to December 2023.
Report
| Mar 13, 2024
Well, so one more thing I'll say on this is aside from my personal belief in investing in DE&I being the right thing to do beauty and many other markets, but beauty in particular, there's a commercial interest in diversifying.
Audio
| Mar 19, 2025
50% of US adults are likely to cut back on spending at fast food restaurants if tariffs lead to higher prices, according to a February 2025 CivicScience survey.
Article
| Mar 18, 2025
Ulta lost beauty market share for the first time in 2024: The retailer is relying on a new marketplace, enhanced omnichannel experiences, and international expansion to recover sales.
Article
| Mar 14, 2025
Forecasts
| Oct 18, 2024
Source: ĢAV Forecast
As an established generation more likely to downsize than dramatically grow their household, boomers have redirected digital purchases toward personal care and their animal companions. Outdoor supplies and pharmacy/health products are two of the few categories that either meet or exceed the index when compared with the total population.
Report
| Jan 31, 2024