The cost-of-living crisis is forcing UK consumers to change where they shop to save money. To attract and keep customers, retailers and brands across all sectors need to invest in loyalty programs—and understand what shoppers want from them.
Report
| Jun 29, 2023
Article
| Apr 3, 2025
Retailers with roots in China are still gaining share of ecommerce in Western Europe, despite concerns over their sustainability credentials.
Report
| Apr 18, 2024
On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss the differences between how US and UK consumers shop for groceries. Then, for "Pop-Up Rankings," we rank two grocery stores doing digital well, two taking an alternate approach, and why both can work. Join our analyst Sara Lebow as she hosts analysts Blake Droesch and Carina Perkins.
Audio
| Nov 15, 2023
Report
| Dec 9, 2024
Which is likely why 79% of professionals exaggerate their AI knowledge and 91% of C-suite executives admit to overstating their skills, per Pluralsight’s 2025 AI Skills Report, indicating a culture of AI “faking it” at work in US and UK companies.
Article
| Apr 9, 2025
Chart
| May 1, 2025
Source: ĢAV
Discover the dynamic shift toward digital wallets in the US and the UK in the latest podcast episode of "Behind the Numbers: The Banking & Payments Show." Delve into the compelling discourse on how younger generations' move to digital is rendering traditional wallets obsolete. Join host Rob Rubin, our US-based analyst Tyler Van Dyke, and UK-based analyst Carina Perkins as they unravel trends in digital transactions for dining, shopping, and ID verification. In the "For Argument's Sake" section, we dissect the fierce competition for market dominance among industry giants like Apple and Google, established players like PayPal, rising star Paze, and potential disruptors. Tune in for a forward-looking conversation and hit subscribe for the latest insights.
Key insights:
- Youth-led shift: Analysis reveals a robust trend among younger consumers pivoting to digital wallets for everyday activities, indicating a cultural and technological shift.
- Market dominance debate: We uncover the strategic moves by tech titans and emergent challengers vying to capture the largest share of digital wallet users.
- Cross-Atlantic perspectives: Insights from US and UK analysts present a diverse view on the adoption of digital wallets, offering a broader understanding of the global digital economy.
Audio
| Mar 19, 2024
Chart
| Apr 29, 2025
Source: Internet Advertising Bureau UK (IAB UK)
Chart
| Apr 29, 2025
Source: Morning Consult
Chart
| Jan 28, 2025
Source: Dimensional Research; Nextiva
UK mobile P2P payments usage growth has a case of the doldrums—but bank and digital wallet providers can explore several options to give it a boost.
Report
| Sep 20, 2023
Chart
| Jan 28, 2025
Source: Dimensional Research; Nextiva
Chart
| Jan 28, 2025
Source: Dimensional Research; Nextiva
Chart
| Jan 28, 2025
Source: Dimensional Research; Nextiva
Chart
| Jan 28, 2025
Source: Dimensional Research; Nextiva
Chart
| Jan 28, 2025
Source: Dimensional Research; Nextiva
Forecasts
| Nov 30, 2024
Source: ĢAV Forecast
Online sales are back in growth in the UK, but the fortunes of key ecommerce retailers have been mixed, with some suffering a greater blow from the cost-of-living crisis than others.
Report
| Dec 21, 2023
The UK economy is in a tough spot: Consumers are keeping a tight grip on their wallets as tariffs and government budget cuts loom.
Article
| Mar 26, 2025
Report
| Nov 8, 2024
Article
| Mar 21, 2025
Also this month, Affirm expanded its tie-up with Adyen to push further in the UK after debuting there in November. It’s trying to better compete internationally with Sweden-based Klarna, which already has a large European presence. The two are currently evenly matched in the US: We forecast Affirm’s US BNPL payment value will total $30.58 billion this year, compared to Klarna’s $30.42 billion.
Article
| Mar 25, 2025
Burberry’s holiday resurgence is an encouraging sign for luxury brands: The company’s focus on core products won over US shoppers, although a full recovery is a long way off.
Article
| Jan 24, 2025
The news: UK-based neobank Monzo rolled out Monzo Split to help consumers more easily share expenses. The feature lets UK consumers split, track, pay, and request payments directly from the Monzo app. It also lets them divide payments with friends or family members that either don’t bank with Monzo or don’t live in the UK by sending them a link where they can join the app as a guest.
Article
| Mar 25, 2025