Insurers looking to step into the space can refer to these examples for ideas on use cases for the model; whether to offer D2C or B2B products; and whether to approach the space through building, buying, or partnering. US-based insurtech Lemonade started offering blockchain-based parametric insurance coverage to crop and livestock farmers in Africa in March 2022.
Human touch: Although businesses are solidly embracing AI—47% of US executives expressed confidence in having agentic AI make decisions for customers in a February NLX survey—vendors of B2B technology companies concede that AI-led support still needs a human touch.
How PayPal is forging ahead: During PayPal’s investor day in February, the company rebranded its B2B offerings under PayPal One. PayPal is betting it can better position itself as a B2B company by rebranding—therefore deepening its merchant relationships and boosting its overall business.
Virtual and hybrid events have more than proved their staying power as in-person experiences resumed post-pandemic. In fact, 62% of B2B marketers said they plan to attend webinars in 2025, while 45% will host their own webinars, according to a November 2024 survey by Sagefrog Marketing Group.