The retailer will feature finalists’ products in a new Amazon “Buy It Now” online store, and the winner of each episode will earn $20,000. Amazon will help winners describe their products to garner attention on the “Buy It Now” store. Why is this happening?
Article
| Sep 19, 2024
ܰDZ’s Digital Services Act will force Apple to allow “sideloading”—app uploads through third-party app stores. Sideloading already exists on Android, but Google still takes a cut of revenues. This may provide an opening for Microsoft, Sony, Epic Games, and others to create third-party game stores on mobile. Privacy rules lead to more hybrid monetization strategies.
Report
| Aug 28, 2023
Digital activity now plays a major role in product discovery, with younger generations driving sizable shifts in the way shoppers find new products.
Report
| Aug 21, 2023
Consumers may be concerned about the economy, but the outlook is good for ad spend in the final months of 2024. The share of advertisers concerned about a slowing US economy dropped 11 percentage points (from 49% to 38%) between November 2023 and August 2024, according to the Interactive Advertising Bureau (IAB). Retail media’s popularity, an influx of value-based messaging, high political ad spend, and connected TV (CTV) monetization will boost the ad industry the rest of 2024.
Article
| Sep 12, 2024
Shopping habits foretell the next phase of digital growth for grocery products.
Report
| Jul 31, 2023
The data: Healthcare providers are struggling to get patients to use digital tools for scheduling appointments and paying for care, according to a recent Experian Health report. Our take: Clinic staff should gauge patients’ comfort level with using specific online tools at the first visit. These queries could give marketers the necessary information to remind people of the tech that’s available to them for accessing and managing their care. Further education around understanding medical bills and the importance of filling out pre-visit forms could drive patients to use a provider’s portal for these purposes.
Article
| Jun 13, 2025
Ahold Delhaize sees big retail media opportunities in its stores: There’s good reason for that outlook since we expect 87% of grocery sales to occur offline this year.
Article
| Sep 13, 2024
Popular subscriptions for common household goods win when focused on value and convenience. There are still opportunities for brands and retailers in the areas of grocery, personal care, pets, and household goods. But they need to pick the right subscription models to satisfy more budget-conscious consumers. Essential goods that are replenished on an even cadence fit the subscription model the best.
Report
| May 23, 2023
Online sales growth will take longer to get back on track. A temporary reprieve slightly improves prospects. Online players won a pocket of relief in May when the Trump administration lowered the 145% tariff rate on imports from China to 30% for 90 days (through August 12)—though effective tariff rates on many goods are higher.
Report
| Jun 20, 2025
TikTok continues to attract a lot of attention, both good and bad. The hype around its heavily engaged and coveted Gen Z audience is real. But concerns over alleged privacy violations have made it a target for regulators, and user trust of the platform has suffered as a result.
Report
| Sep 18, 2023
Inflation is inevitable and its impact is extensive, affecting everything from the cost of goods to consumer behavior and business expenses. To navigate these challenges, ecommerce businesses must be proactive in finding solutions to combat inflation’s effects to emerge stronger and more resilient.
Article
| Mar 28, 2023
Snap continues its Q3 storyline into Q4: Users top estimates in fourth quarter, but dwindling cash is a hurdle to innovation and growth.
Article
| Feb 1, 2023
The ecommerce boom in Canada means many product categories now sell a significant percentage online. This includes grocery, which we forecast for the first time this year.
Report
| Jul 28, 2023
Online sales of household goods will suffer while big-ticket spending remains on hold. Household goods ecommerce sales will reach £11.13 billion ($13.09 billion) in 2023—up just 0.2% YoY. That’s the slowest growth rate of any category. Household goods will face another tough year. We predict total retail sales in the category will fall by £2.24 billion ($2.63 billion), or 5.1%, this year.
Report
| Feb 14, 2023
Walmart bets on AR: The retailer experiments with several use cases for the technology that it hopes can make shopping online as immersive, interactive, and social as in-person experience.
Article
| Jul 3, 2024
Target looks to its online marketplace to drive growth: The retailer’s new partnership with Shopify could expand its selection online and in stores, while also boosting its retail media business.
Article
| Jun 24, 2024
Microsoft’s new Bing has had a persistent hold over headlines. Combine this with a third consecutive quarter of ad loss for YouTube and the picture for Google may look less than rosy. But the company remains in good shape, with overall earnings beating expectations. It remains dominant in search, and YouTube use is still remarkably high. Here’s a closer look.
Article
| May 11, 2023
Audio
| Nov 20, 2023
Google isn’t looking so good as it prepares for trial with the DOJ: A historic antitrust challenge comes as Google is under fire for multiple advertising controversies.
Article
| Sep 11, 2023
The future of ecommerce is grocery. Historically, three categories led the US ecommerce market: apparel and accessories, computer and consumer electronics, and furniture and home furnishings. But in recent years, growth has been fueled by essential goods, including food and beverage items, personal care products, and household supplies. This shift will take grocery to the top of the four major ecommerce categories by 2026.
Article
| Jan 10, 2024
We expect DNVB ecommerce sales will grow just 1.8% this year, far short of the 10.0% forecast for overall ecommerce growth, because the digital ad-focused playbook no longer works given that venture capital has dried up at the same time that digital ad prices have skyrocketed. Yet there’s plenty of opportunity for DNVBs such as Warby Parker to adopt traditional retail strategies to fuel growth.
Article
| May 10, 2023
Article
| Jun 21, 2024
On Tuesday, Microsoft announced it would use the same plug-in standards as OpenAI, meaning plug-ins can work across ChatGPT, Bing Chat, and Microsoft 365 Copilot. Microsoft is focusing on plug-ins as the future of its OpenAI partnership, and for good reason.
Article
| May 24, 2023
Audio
| Feb 17, 2023
That may be opportunistic as criminals recognize that they can exploit the poor connectivity between retailers’ online and offline systems to use counterfeit digital receipts to commit return fraud in stores. Return of shoplifted or stolen merchandise also grew 2.8 percentage points.
Article
| Feb 9, 2024