On today’s podcast episode, we discuss how GenAI is changing the customer shopping journey the most, the impact of AI agents, and how to maintain brand messaging in a more conversational universe. Tune in to the episode with Senior Director of Podcasts and host Marcus Johnson, our Analyst Jacob Bourne, Vice President Suzy Davidkhanian, and Global Digital Commerce Senior Director, Strategy & Execution, Todd Hassenfelt. Listen everywhere and watch on YouTube and Spotify.
Audio
| Feb 28, 2025
US digital commerce platforms will process $471.37 billion of their own payments by 2026. As a result, they’ll enjoy stronger customer relationships, added revenues, and cross-sell synergy.
Report
| Jul 31, 2024
Forecasts
| May 6, 2024
Source: ĢAV Forecast
Forecasts
| May 6, 2024
Source: ĢAV Forecast
Forecasts
| May 6, 2024
Source: ĢAV Forecast
Forecasts
| May 6, 2024
Source: ĢAV Forecast
Chart
| Nov 1, 2024
Source: ĢAV
Fubo pioneers interactive TV ads: New formats aim to move commerce from second screens to big screens with seamless shopping experiences.
Article
| Dec 22, 2024
’s digital economy is rapidly evolving, fueled in part by ecommerce growth. Our three-report collection explores key trends and opportunities shaping ’s commerce landscape in 2025.
Report
| Mar 13, 2025
To keep pace in a complex landscape and meet increasing demands from advertisers, commerce media players need to invest in fresh channels, tools, and innovation.
Report
| Nov 19, 2024
Regulation will disrupt some digital players, while retail media and genAI adoption will create opportunities across advertising and commerce.
Report
| Dec 11, 2024
GenAI and social are set to heavily influence the UK commerce and advertising landscape in 2025, while thrifty consumer behaviors persist and video viewing shifts to mostly digital.
Report
| Nov 26, 2024
Travel companies leveraging first-party data to power proprietary ad networks are establishing a presence in the commerce media landscape. Advertisers can enhance their digital strategies by incorporating travel into the commerce media mix.
Report
| Oct 22, 2024
Digital commerce platforms will process $375.57 billion in customer payments in 2024.
Article
| Sep 9, 2024
Digital wallets’ transformation into commerce enablers speeds up. We make a case for digital-only consumer credit cards. And we see a new threat that BNPL poses to credit cards.
Report
| Jul 2, 2024
2024 has been a disruptive year for generative AI (genAI), which transformed from a buzzword into a practical part of marketing workflows, and commerce media as more platforms launch. Meanwhile, advertisers are still figuring out the lifespan of third-party cookies. And connected TV (CTV) advertising got a big boost from Prime Video.
Article
| Oct 22, 2024
Forecasts
| Aug 31, 2023
Source: ĢAV Forecast
Digital commerce platforms are leaning heavily into payment processing to grow revenues and enhance customer engagement. But it’s still early innings: They are ripe for payment provider partnerships that can evolve as the platforms grow.
Report
| Aug 17, 2023
Retailers are prioritizing unified commerce solutions to help gain a complete picture of their business operations—including consumer behavior. As the tech landscape becomes more complex, key players are emerging across channels.
Report
| Nov 18, 2024
Forecasts
| May 9, 2025
Source: ĢAV Forecast
Chart
| May 1, 2025
Source: ĢAV
Unified commerce aims to provide a complete picture of the customer experience across channels. By integrating the underlying tech stack that powers in-store and online operations, retailers can compile comprehensive and accurate shopper data that can be applied to a variety of revenue-boosting use cases, including personalization, loyalty programs, and the development of AI tools.
Article
| Nov 18, 2024
Retail media’s rapid growth has spurred nonretail verticals to harness their first-party data to fuel their own commerce media networks. Retail media spending still dominates the commerce media landscape, but distinct challenger cohorts are finding their footing.
Report
| Feb 14, 2025
Forecasts
| May 9, 2025
Source: ĢAV Forecast
Chart
| Apr 1, 2025
Source: ĢAV