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Between bank collapses and a prolonged crypto winter, 2023 has not been kind to the banking industry. But that doesn鈥檛 mean things can鈥檛 turn around. Here are five charts on what鈥檚 good (consumer trust remains steady), what鈥檚 bad (crypto鈥檚 downfall continues), and some areas of opportunity (the rise of ChatGPT).

Key Stat: Just 16% of US adults use budgeting and savings tools despite their ubiquity in digital banking apps, per a Capital One survey. To become a must-have function that strengthens banking relationships, PFM tools must evolve into intelligent assistants. Executive Summary. PFM tools haven鈥檛 yet moved the needle on customer engagement with banking apps.

Discover the dynamic shift toward digital wallets in the US and the UK in the latest podcast episode of "Behind the Numbers: The Banking & Payments Show." Delve into the compelling discourse on how younger generations' move to digital is rendering traditional wallets obsolete. Join host Rob Rubin, our US-based analyst Tyler Van Dyke, and UK-based analyst Carina Perkins as they unravel trends in digital transactions for dining, shopping, and ID verification. In the "For Argument's Sake" section, we dissect the fierce competition for market dominance among industry giants like Apple and Google, established players like PayPal, rising star Paze, and potential disruptors. Tune in for a forward-looking conversation and hit subscribe for the latest insights. Key insights: - Youth-led shift: Analysis reveals a robust trend among younger consumers pivoting to digital wallets for everyday activities, indicating a cultural and technological shift. - Market dominance debate: We uncover the strategic moves by tech titans and emergent challengers vying to capture the largest share of digital wallet users. - Cross-Atlantic perspectives: Insights from US and UK analysts present a diverse view on the adoption of digital wallets, offering a broader understanding of the global digital economy.

And I also think that this idea of this super app, it's not about Apple, it's consumer behavior in the US doesn't lend itself well today to a super app, and for the folks who don't know what a super app is, it's like when you can do your banking, you can do commerce, you can do community buying, you can do group chatting, you can do all kinds of things in one space.

In today鈥檚 episode of The Banking & Payments Show podcast, we talk about who the BaaS compliance crackdown will hit the most, why Walmart and Amazon will pilot pay-by-bank at checkout in 2025, and how consumer privacy will change under a second Trump administration. Join the discussion with host and Head of Business Development, Rob Rubin, and Principal Analysts Tiffani Montez and David Morris.

The big takeaway: Mercado Pago is on track to become Latin America鈥檚 financial super app, initially growing out of the ecommerce platform but gradually coming into its own as a distinct set of products and services. First, however, it must make it through the varied regulatory weeds of its prospective empire.

These generations claim financial institutions don鈥檛 understand them, and they鈥檙e willing to trust nonbank financial entities鈥攍ike neobanks, super apps, and Big Tech鈥攚ith their money. Here鈥檚 how you do it: Regional bank CMOs must adjust their marketing strategies to cater to digital outlets. Make it meaningful: Community connections are regional banks鈥� big selling point.

And I think Uber will probably be a more successful sort of super app. It's halfway there than would Twitter turned X. Marcus Johnson:. So, this was one of my points is that, do you need to be a super app to succeed in the West? Because we've gone from app to super app, without thinking there's anything in between. And maybe just a multipurpose app is enough.

In today鈥檚 episode of The Banking & Payments Show podcast, we talk about the most (and least) impactful ways that the new Trump administration might impact the banking sector, and the unintended consequences on mortgage rates and the mortgage industry if tariffs raise the cost of consumer goods and construction materials. Join the discussion with host and Head of Business Development, Rob Rubin, economics correspondent at Politico, Victoria Guida, and our Principal Analyst, Tiffani Montez.

The iPhone is the ultimate super app. iOS harmonizes hardware and software into a digital ecosystem of products and services, delivering a leading UX. Customers are increasingly entrusting this digital hub with sensitive information, including contacts, digital keys, personal identification, payments, and banking. Not to mention they have access to around 2 million third-party apps.

On today's episode, we break down everything there is to know about banking and the Gen Z demographic. In our 鈥淗eadlines鈥� segment, we discuss the article our analyst Tyler Brown published a few weeks ago about Greenlight, a neobank for kids, teens, and families. In 鈥淪tory by Numbers,鈥� the conversation revolves around why Gen Z is different from other generations and how banks need to cater to their mobile preferences. And in 鈥淔or Argument鈥檚 Sake,鈥� host Rob Rubin takes the position that in 10 years, there will be fewer than 500 consumer banks. Tune in to the conversation between Rubin and analysts Tyler Brown and Tiffani Montez.

It鈥檚 also diversifying beyond BNPL by enhancing its open banking platform and building out its shopping super app. To view the full payment value forecast by company, click here. To view the full user number forecast for each leading BNPL fintech, click Affirm, Afterpay, or Klarna. But growth among leading fintechs will taper in the face of greater BNPL competition.