Digital activity now plays a major role in product discovery, with younger generations driving sizable shifts in the way shoppers find new products.
Report
| Aug 21, 2023
Instagram and TikTok are both popular among Gen Z, but this generation shows a preference for one over the other for certain social activities, like viewing Stories and direct messaging.
Report
| Jan 8, 2024
Forecasts
| Aug 28, 2023
Source: Ģą˝AV Forecast
Explain how Gen Z and millennial beauty consumers diverge. Help brands and retailers prepare to meet the expectations of online beauty shoppers. Download our survey data in full here.
Report
| Jan 5, 2024
Chart
| Oct 28, 2024
Source: Ipsos; AfterShip
Paze will gain a 2% share of digital wallet ecommerce in Q4 2024, after ramping up earlier in the year. For now, it’s intended to just house and update cards online. But as 2024 unfolds, we expect Paze to woo merchants with customer data sharing, personalized merchant offers, and—unlike Apple Pay—no added fees.
Report
| Jan 5, 2024
Livestream shopping gains steam in the US: Twenty-four percent of US consumers have participated in a livestream shopping event, up from 16% last year, which is why Shein and Zara are investing in the channel.
Article
| Sep 18, 2024
Forecasts
| Aug 16, 2023
Source: Ģą˝AV Forecast
Leaning into festival culture helps Forever 21 connect with Gen Z consumers. Abercrombie & Fitch uses generative AI to speed up the product design process. And Solo Brands embraces the changing definition of the D2C model.
Article
| Jun 27, 2023
Article
| Sep 25, 2024
Mcommerce continues to defy the slump in online sales as people turn to their smartphones for savings and social media transforms Gen Z buying habits.
Report
| Sep 22, 2023
Coca-Cola’s latest effort to win over Gen Z consumers falls flat: The company discontinued its Spiced flavor—which isn’t spicy—after just six months due to lackluster sales.
Article
| Sep 24, 2024
The club has been particularly successful at appealing to younger consumers as it has grown its Gen Z membership 68% over the past two years thanks to younger consumers’ focus on value, CEO Chris Nicholas told CNBC. Our take: Sam’s Club isn’t taking its gains for granted.
Article
| Sep 23, 2024
Retailers must continually test and adapt their strategies to find what resonates with consumers ahead of the holidays. An extended holiday season requires a dynamic approach to promotions, while brands aiming to reach Gen Z should use creators and video ads.
Here are three pieces of advice on a successful holiday ad campaign from Meta and two of its advertising partners, ​​Ogee Beauty and AS Beauty.
Article
| Jul 30, 2024
Gen Zers are flocking to emerging payment methods, but card-based options, led by debit cards, remain supreme. Payment providers must align offerings with Gen Z’s preferences now as their spending power grows.
Report
| May 22, 2023
Stringent return policies deter shoppers from making a purchase: That’s why several retailers are adopting nuanced approaches to protect their margins without turning shoppers off.
Article
| Sep 20, 2024
How Gen Z shopping behaviors can influence retail media. How brands can grow digital grocery sales in 5 charts. How retailers can use discount, dollar store strategies to protect their grocery share.
Article
| May 3, 2024
The UK’s resale economy is thriving as shoppers look to save money and live more sustainably. Retailers and brands need to act—or risk losing out.
Report
| Oct 27, 2023
MrBeast’s season of scandal dampens Prime Video’s game show plans: A class action lawsuit alleges sexual harassment on the set of a game show aimed at young audiences.
Article
| Sep 19, 2024
Article
| Apr 8, 2025
Online fashion resale remains a fast-growing retail channel despite ongoing economic headwinds—and Gen Z is the driving force. How can brands and retailers venturing into fashion resale find success amid pullbacks on discretionary spending?
Report
| Apr 5, 2023
Report
| Jan 6, 2023
Since then, Walmart continued to focus on fashion, remodeling some stores to better feature its apparel brands and relaunching its Gen Z-focused fashion brand, No Boundaries. The retailer is launching the Walmart Style Tour, a 40-event nationwide tour featuring curated brands and styles, fashion tips from experts, and personalized giveaways.
Article
| Sep 17, 2024
Gen Zers are more calculated in their purchase decisions and are less likely to make impulse purchases compared with older generations. Social media is just one tool they use to evaluate products.
Article
| Nov 29, 2023
Key stat: In the US, 71% of Gen Z adults say they are likely to make a purchase directly via Instagram, according to Jungle Scout. Just 40% of adults overall say the same, with the caveat that older generations are less likely to buy from social networks in general.
Article
| Jun 26, 2023