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Mobile wallets are the fastest-growing payment method for ecommerce and point-of-sale transactions worldwide, per March 2024 data from Worldpay. Mobile wallets make it easy for consumers to purchase items at events, where carrying physical cards may be inconvenient. They also reduce friction by removing the need to enter pins or sign a receipt.

igh delivery costs are the No. 1 aspect of online shopping that frustrates adults worldwide, according to H1 2024 data from DHL.

Retailers turn to virtual experiences to boost engagement, awareness: Walmart, Ikea, and Skechers are among the many trying to increase their appeal to younger shoppers while driving sales.

Gen Z shoppers prefer to start their product searches on Amazon over TikTok. Marketplaces lose share in places where US shoppers start their shopping journeys. Marketplaces lose share in places where US shoppers start their shopping journeys. Retail stores still dominate ecommerce when it comes to new product discovery and conversion.

Marcus, you have a British accent. I brought you on board to talk about the UK, but you don't have any numbers for the UK for me, do you? Marcus Johnson (12:37):. Haven't got a clue. Bill Fisher (12:38):. No? Good job I do, then, isn't it? Marcus Johnson (12:40):. You live there. [inaudible 00:12:44]. Bill Fisher (12:44):.

Humana and Welsh, Carson, Anderson & Stowe pumped $1.2 billion into a joint venture last May to expand the insurer's network of VBC clinics. Companies that help providers transition to VBC are also garnering interest from investors. Just in the last few months, three startups providing technology services to provider customers shifting to VBC combined to reel in over $300 million in funding rounds.

On today's podcast episode, we discuss what finding products online will look like in 2025, if Target's new membership program can stack up against Amazon Prime and Walmart+, how ads on chatbots will change advertising, how to make stores more fun places to shop, what the world's first "ketchup insurance" offers, how Americans use dating apps, and more. Tune in to the discussion with our vice president of content Suzy Davidkhanian and analysts Evelyn Mitchell-Wolf and Carina Perkins.

Gen Z consumers are tech-savvy digital natives that feel more comfortable searching for products on social platforms like TikTok over traditional search engines like Google. Even when they鈥檙e shopping in-store, they employ technology to help them, browsing mobile phones and using self-checkout to make the shopping experience more seamless.

The pandemic ecommerce boom that drove online sales is over. But marketplaces will continue to expand their share of US retail ecommerce, contributing almost 40% of the $588 billion in US online sales growth that we forecast over the next five years.

I mean, they represent over 10% of e-commerce sales, would be second only to Amazon, and they just have Shopify audiences as their product and they're not really making a lot of noise about it either. And it's basically using that transaction data to plug into Facebook and Google to reach audiences.

Approximately 1,000 respondents were surveyed in each country: Australia, Brazil, China, France, Germany, Singapore, South Africa, Spain, the UK, and the US.

On March 21, Google launched its long-awaited Bard chatbot to select users in the US and the UK. The technology works similarly to competitors Bing Chat and ChatGPT鈥攗sers can give the technology prompts or questions and it will generate answers within seconds.

And 88% of Gen Zers worldwide believe AI could improve online shopping through features such as relevant offers, product suggestions, and personalized assistance, according to a May 2023 survey by Rokt and The Harris Poll. That has benefits for the bottom line. By driving loyalty and engagement, hyper-personalization can boost revenues and reduce costs.

Methodology: Data is from the January 2024 Marigold report titled "2024 Global Consumer Trends Index" in conjunction with Econsultancy. 10,394 adults ages 18+ in Australia, the Benelux region, Denmark, France, Germany, Japan, New Zealand, Spain, Sweden, the UK and the US were surveyed during September-November 2023.

Basic With Ads is the new Basic as the platform slashed its Basic ad-free plan in July 2023 for US and UK viewers. Following that move, the share of Basic With Ads sign-ups increased on Netflix in August and September, according to Antenna. A boost in Netflix ad-supported tier sign-ups also followed its password-sharing crackdown in May. What鈥檚 working for Netflix?

In response to this trend, UK legislators aim to guarantee that no person or business will be more than three miles from withdrawal/deposit facilities with new legislation. Some FIs view these closures as a chance to differentiate themselves from competitors. Nationwide ends its latest commercial with the line, 鈥淯nlike the big banks, we鈥檙e not closing our branches.鈥�.

Our own US CTV advertising forecast calls for 21.2% growth in ad spending this year, 13.2% in Canada, and 9.5% in the UK. Why it matters: This dramatic rise in CTV advertising is significantly altering advertising strategies and budgets. As consumers flock to streaming platforms, advertisers are following suit, viewing CTV as an ideal space to reach an engaged, targetable audience.

Latin America鈥檚 digital economy is proving resilient despite macroeconomic headwinds. In 2023, marketers and advertisers will focus on reaching consumers across retail media, livestreaming ecommerce, and ad-supported video streaming.

And that meant that the UK was able to gain adequacy status with the EU, which means personal data can still flow freely between the EU and the UK.

On today's special podcast episode, we continue our monthly show where we discuss the biggest trends of the moment and the newest research, sprinkle in some analysis, and bundle it up into a quiz. Every month, three of our analysts representing their respective coverage area teams compete against each other. (We also encourage you to play along at home.) We keep a running score and will crown a winning team at the end of the year. Today, we cover the future of AI devices, shopping Amazon from your social feed, what happens now that the Hollywood strikes are over, and how Amazon is expanding. Tune in to the discussion with this month's contestants: our vice president of Briefings Stephanie Taglianetti and analysts Evelyn Mitchell-Wolf and Carina Perkins.

Monzo and Chip claim profitability, but UK conditions make their future outlook uncertain.

It was fascinating to see as well, shoppers are comparison shopping more. Half of folks who shopped on Amazon for Prime Day compared prices with other retailers. Half of folks. That's way up from 2021 when one third did. So, a lot more people comparison shopping. All right, folks. Let's move to question two. I'm talking about ad spending. When will US ad spend feel better?