Online shopping is one of the most viable use cases for consumer-facing genAI. The technology isn’t yet widespread, but 41% of US consumers have expressed interest in AI-powered search engines for online shopping, per Botify’s February 2024 survey conducted with Dynata. This is a considerably higher level of interest than in other common use cases for search.
Report
| Sep 17, 2024
Getting your commerce media tech stack right takes time. Building partnerships and integrating workflows likely won’t happen all at once, so businesses should shop the market for the right partnerships, implement with care, and make sure to evaluate and reevaluate your operations as you scale.
Here are steps businesses should keep in mind.
Article
| Feb 5, 2025
The news: Affirm’s buy now, pay later (BNPL) payment options will now be available to JPMorgan Payments’ network of US merchants using its Commerce Platform, per a press release. This will allow merchants to offer the payment method at checkout to give customers access to loans ranging from 30 days to 60 months.
Article
| Mar 25, 2025
Walmart is all in on metaverse commerce: The retailer partnered with Minecraft on an immersive gaming experience.
Article
| Mar 24, 2025
I think it's an interesting move with the pharmacy focus, but I see the future of pharmacy as increasingly digital and online because nobody wants to go to the pharmacy to pick up a prescription. You want it brought to your home, and that's really where the future of pharmacy is, maybe not in stores.
Audio
| Mar 26, 2025
LiveRamp CEO's growth strategy: Neutral positioning and network effects fuel commerce media and CTV expansion as ad budgets rebound.
Article
| Feb 5, 2025
Ad spending on retail media will increase by more than $75 billion by 2028. To take advantage of this opportunity, retailers must understand advertisers' top priorities and be prepared to address their challenges.
Report
| Sep 4, 2024
Article
| Jan 30, 2025
The Latin American economy is on the upswing, with digital innovation in the driver’s seat. Our trends report explores how retail media, commerce, and generative AI will be redefined in 2024 and what businesses need to know to get ahead.
Report
| Jan 4, 2024
On today’s podcast episode, we discuss how virality is being redefined, how the word “Creator” is being reimagined, and how the social content consumers are looking for is changing. Join Senior Director of Podcasts and host Marcus Johnson, Analyst Emmy Liederman, Senior Analyst Minda Smiley, and Co-Founder and CEO of Kale Isha Patel. Listen everywhere and watch on YouTube and Spotify.
Audio
| Mar 21, 2025
Chart
| Apr 17, 2025
Source: Basis Technologies
Here are six charts that explore ecommerce in Europe by region, including our latest rankings of European markets by total digital sales.
Report
| Jun 13, 2024
As voice assistants reshape digital interactions, marketers should understand the sector’s evolving user demographics and emerging capabilities. Insights on adoption trends and use cases will help inform strategies for voice-first engagement. Key Question: How are evolving user demographics, advancing AI technologies, and changing device ecosystems shaping the future of voice assistants?
Report
| Aug 21, 2024
As such, the government has introduced measures to help small businesses enter the digital commerce arena. Market leaders Flipkart and Amazon are in a tight race. Amazon and Walmart-owned Flipkart have been neck and neck in generating retail ecommerce sales, with respective market shares of 30.5% and 31.8%. Flipkart will come out slightly ahead, according to our forecast.
Report
| Aug 26, 2024
“Clients are in more of an expansion, test-and-learn mindset with some of these RMNs,” said Sejal Sheth, vice president of digital commerce and media at Harvest Group. Read the full report, Retail Media Forecast Report Update.
Article
| Jan 31, 2025
Unified commerce aims to provide a complete picture of the customer experience across channels. By integrating the underlying tech stack that powers in-store and online operations, retailers can compile comprehensive and accurate shopper data that can be applied to a variety of revenue-boosting use cases, including personalization, loyalty programs, and the development of AI tools.
Article
| Nov 18, 2024
How are consumers adapting to digital dining tools designed to make ordering and delivery more convenient? Are they embracing restaurant apps, delivery platforms, and digital ordering kiosks?
Report
| May 17, 2024
In-store, consumers want experiences that engage their senses, while online, they’re interested in generative AI (genAI) tools that can help them research products. Plus, young men in the South lead in fast-food consumption, retail leaders lean on loyalty to boost growth, and holiday spending remained in check (for the most part).
Article
| Jan 24, 2025
“As shopping capabilities expand on platforms like social media and CTV, commerce is becoming more connected to media.”. This was originally featured in the Retail Media Weekly newsletter. For more marketing insights, statistics, and trends, subscribe here.
Article
| Mar 24, 2025
Chart
| Apr 1, 2025
Source: ĢAV
Chart
| Mar 31, 2025
Source: MikMak
While Walmart Connect is able to take advantage of in-store and online data, it lags in AI sophistication and scale. Amazon’s integration of video ads into Rufus creates a seamless path from discovery to purchase on its own platform, a feat rivals can’t easily replicate. Key stat: Amazon’s US ad business is expected to grow 19.4% YoY this year, per our November 2024 forecast.
Article
| Feb 27, 2025
Commerce media is becoming more competitive as retailers and non-retailers continue to build out their networks and advertisers prioritize measurement for proven results. Looking ahead to 2025, cross-industry partnerships will grow and in-store media will enable retailers to merge online behaviors with in-person shopping.
Article
| Nov 4, 2024
This year, as the digital ad spend outpaces the time consumers are spending on the medium, media companies are leaning into revenue drivers like commerce media while also investing in content that builds community.
Article
| Jan 15, 2025
It has digital real estate—like its travel hub—well primed for ads and could leverage data from its mortgage and investment products. Weaknesses. Chase does not have access to brand- or SKU-level data, meaning less precise targeting versus its peers in the payments space.
Report
| Jul 10, 2024